Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,170 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 7th October 2024

Anonymous

Great Grass 5 star review on 16th September 2024

Peter

Great Grass 5 star review on 13th August 2024

Anonymous

Steve

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic company!!!! Friendly, very helpful, certainly not pushy. They helped me choose and measure the grass I wanted and two weeks later, despite the weather, my lawns are laid efficiently by people who actually got on with the job with pride in their work and were really polite. I have no hesitation in recommending this company.”

Helpful Report

Posted 5 years ago

“They did a great job in my back garden Very neat around the sheds and trees Looks good and the workers were really friendly and efficient”

Great Grass 5 star review on 31st January 2019

Helpful Report

Posted 5 years ago

“HAD MY DECKING COVERED EXCELLENT JOB ALL RUBBISH REMOVED BRILLIANT JOB hopefully ive uploaded right photos”

Great Grass 5 star review on 16th January 2019

Helpful Report

Posted 5 years ago

“I recently had a new lawn laid by Great Grass and I can’t thank them enough for the great job. It was reasonably priced roughly what I expected. I was given a choice of good quality grasses. They were prompt and efficient. They even used some off cuts to fasten to my steps, which not only looks good but makes them non slip. Excellent!”

Great Grass 5 star review on 14th January 2019

Helpful Report

Posted 5 years ago

“The team arrived on time were aware of what needed to be done and got on with it. They were very polite through out the installation and the finished job is excellent they worked very hard to complete the job in one day. Thanks lads.”

Helpful Report

Posted 5 years ago

“Was very reluctant to get Artificial Grass in but then decided to get it done by Great Grass. I visited their office and found them to be very professional and a team who answered all my questions. I had several phone conversations with them whilst I worked on my Mrs and found them to be very helpful. My garden was completed today and it looks stunning. The turf looks amazing and my kids love it.”

Great Grass 5 star review on 9th January 2019

Helpful Report

Posted 5 years ago

“have now been installed for 6mths,looks like new despite two boisterous dogs playing on it all day. Makes cleaning and drying dogs easy no mud or wetness. Installation was easy and quick installers helpful and friendly. No issues from request for information through to installation.”

Helpful Report

Posted 5 years ago

“Great job done by great grass highly recommended thanks guys”

Helpful Report

Posted 5 years ago

“Really pleased with my new grass, excellent price and excellent service. Thanks guys”

Helpful Report

Posted 5 years ago

“Great Grass has been an exceptional company to deal with. Mike arrived the next day after my initial enquiry and after giving me such a reasonable price for a huge area, i was delighted to be booked in for installation in the following couple of weeks. The lads that arrived to do the work were an absolute brilliant team. They were attentive to my garden, looked after everything whilst the prep work was being done and kept us informed of any changes or ideas to make the garden look even better. I was able to leave them to it the next day and go into work whilst the work was being done because watching them and meeting them the first day, i knew they were a team that could be left alone, they were skilled, hardworking and a very professional team. Mike was in contact with me during the whole process and updated me daily to inform me what was being done and what stage was next. The garden got completed yesterday and Mike even provided a jet cleaning service after installation to ensure everything was spotless. The grass looks absolutely fantastic, it has transformed the area and makes it look double in size. The attention to detail the lads have done, is just superb. My garden has huge trees and various other things like an adult trampoline and the the way the grass has been cut around them is just second to none, it looks like the items have been laid on top it is that perfect. I truly cannot recommend and thank Mike and his team enough for giving me such an amazing service, and an absolutely great product, the grass looks amazing, clean cut and makes my garden look magical. The grass again was a choice recommended by Mike as he has the same in his garden, he advised that it would look the best in my garden due to the greenery i already have, and he was spot on! I did have other quotes from other grass companies but chose Green Grass due to their quality product, a fantastic sample was sent in the post, Mike being the Director was courteous in ringing himself personally, and also arriving himself to look at the job and give the quote, which i found very lovely, as i could tell Mike wanted to ensure that customer satisfaction was the most important for him. He wanted no payment/deposit until the work was completed and i was happy with it, which again showed that this company were not cowboys or rogue traders, but an honest, professional and customer satisfaction dedicated company. And with a 10 year guarantee, Green Grass threw all other companies out of the water! Thank you so much Mike and your team of lads, you have made my garden a beautiful space to enjoy. I am already recommending your company to friends and family and will also be taking your after care package. Hope you and your team have a wonderful Christmas, you all thoroughly deserve it!! Thank you Hasina and Ali”

Great Grass 5 star review on 14th December 2018

Helpful Report

Posted 5 years ago

“couldn't fault the service of this company from start to finish the sales advisor guided us in the right direction on choosing the right product to accommodate two small dogs. The installation was first class and completed in just one day and it looks great.”

Helpful Report

Posted 5 years ago

“Delighted with our new lawn. Faultless service, great product and good clean up after.”

Great Grass 5 star review on 4th December 2018

Helpful Report

Posted 5 years ago

“Great Grass did a wonderful job to our back garden. Completely transformed it. We would reocmmend Great Grass. ten out of ten. forget the rest get the best.”

Helpful Report

Posted 5 years ago

“The salesman who I met at first did not try to "sell" the artificial grass to me. He did not try to tell me what I needed, but let me describe the limitations I was experiencing with a real lawn, and the effect three large dogs were having on it. From that point it was a two-way conversation with regards to my lifestyle, and the advantages I would gain by replacing my real lawn with an artificial one. The concept of an artificial lawn basically sold itself. I was made to feel part of the Great Grass team rather than simply a customer paying for a job. All the Great Grass workforce I have spoken to have been extremely helpful, friendly and approachable. I would consequently recommend Great Grass to anyone.”

Great Grass 5 star review on 24th November 2018

Helpful Report

Posted 6 years ago

“What a fantastic job Great Grass have done installing our new front lawns. Front the estimate process to completion the service received was exceptional. The lads were very polite, hardworking and left our garden extremely tidy after the installation was completed. I would have no hesitation in recommending Great Grass to anyone. Thanks Great Grass.”

Great Grass 5 star review on 23rd November 2018

Helpful Report

Posted 6 years ago

“Excellent professional neat job done on front garden , the team worked hard all day , more than happy with the end result . A big thank you boys .”

Helpful Report

Posted 6 years ago

“Love my new grass . Lads did a great job , friendly , efficient and left no mess behind . Thank you”

Helpful Report

Posted 6 years ago

“We have just had our front and rear lawns installed by Great Grass and we are delighted with the results. Everyone involved from start to finish were friendly and informative. The team arrived on time and did a fantastic job leaving everything tidy and us amazed by how lovely our gardens look. The cost is well worth having it done and no more mowing to do. We are so pleased and would recommend Great Grass to everyone. Thanks Guys”

Helpful Report

Posted 6 years ago

“Really pleased with the service and result.”

Helpful Report

Posted 6 years ago

“Great Grass as the name says Great Grass ,workmanship was brilliant ,prompt and very tidy ,,THANKS”

Helpful Report

Posted 6 years ago

Great Grass is rated 5.0 based on 1,170 reviews