Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,201 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 17th April 2025

724

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time on with the job no messing about it all in the day with no problems, Just keep feeding them cups of coffee and you'll be okay. Well done nice people to deal with”

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Posted 2 years ago

“Really responsive and quick service from the initial enquiry to installation. Fab job and completed to a high standard.”

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Posted 2 years ago

“Great job done. Love my garden now.”

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Posted 2 years ago

“Very pleased with finished product, very efficient and professional service 👍”

Great Grass 5 star review on 20th February 2023

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Posted 2 years ago

“Very pleased with the prompt response to my initial enquiry for a quotation. Once I’d decided to proceed I was happy with the installation process and the finished result looks great.”

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Posted 2 years ago

“We had GreatGrass complete our front and back gardens. The company arrived at our house on time and executed what the salesman agreed to an excellent standard. The staff were excellent and kept me informed throughout the whole process to ensure what they were delivering was exactly what I wanted. If only all companies had competent staff as this company has. I would highly recommend this company to anyone. Very professional at competitive prices. If you are thinking about artificial grass then this is the pace to go.”

Great Grass 5 star review on 14th February 2023

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Posted 2 years ago

“We had Great Grass complete our front and back garderns. The company were here on time and executed exactly what the salesman said to a great standard. The workers were excellent and kept you informed throughout the process and always consulted with you to eliminate any issues that they saw to ensure customer satisfaction. They always cleaned up after themselves. If only all companies had competent staff like this. I would highly recommend this company to anyone. Very Professional job and at competitive prices. If you are thinking about artificial grass then this is the place to go!”

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Posted 2 years ago

“great communication, and variety of samples, very polite and professional, came when they said they would and did a great job would recommend. We’re also a great price and patient with us whilst we were getting other works done.”

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Posted 2 years ago

“I have pondered on having artificial grass at the front of my house for a while now as although I have it in my back garden and it making my life so much easier with dogs, I was never 100% about going artificial out front aswell. After a neighbour had theirs done recently, I changed my mind as the quality of grass looks real rather than ‘plastic’. I am over the moon with the job that Great Grass have done for me. They quoted within a day, booked me in at a day that suited me, turned up on time and completed the job to a fantastic standard. I cannot recommend these guys enough. The lads who did the job were polite, worked hard and cleared the mess around the job.”

Great Grass 5 star review on 13th February 2023

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Posted 2 years ago

“Really pleased with the grass and installation. Received a quote before Christmas, and they continued to honour the original quote. They were also able to squeeze us in on short notice. Grass is perfect for our needs. Also they came back the following day to jet wash the patio from mud! Recommended them to my neighbours due to the positive experience.”

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Posted 2 years ago

“Work completed in less than one day. Great price and very pleased with the result.”

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Posted 2 years ago

“We chose Great Grass mainly because of their very competitive prices and the reviews. We had an inspection first and a price was given immediately. We had a further inspection after agreeing the price . They came early the next day and worked really hard all day and the job was completed in a day . The grass looks amazing and they were very professional and even took a tree away for us . All cleaned up after as promised and I would definitely recommend Great Grass to anybody searching for a great reliable company”

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Posted 2 years ago

“Absolutely great service from the get go. They even brought better ideas in terms of landscaping, provided a hand written letter and even addressed the dog. Have been in touch since and are always quick to reply and come back if needed.”

Great Grass 5 star review on 7th February 2023

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Posted 2 years ago

“Great Grass came right on time did a fantastic job. Also fitted the grass perfectly,cleaned up and took everything away. Well done great grass .”

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Posted 2 years ago

“We engaged Great Grass to replace our natural grass for an artificial layer. They turned up on time as planned and carried out the work much faster than expected. Not only did they do a quality installation but they also sent someone to clean the path of debris and any staining from the materials being moved around. We were impressed with the level of service and hope this grass with last us a while.”

Great Grass 5 star review on 3rd February 2023

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Posted 2 years ago

“Great Grass came right on time did a fantastic job. Also fitted the grass perfectly,cleaned up and took everything away. Well done great grass .”

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Posted 2 years ago

“From quote to installation the service was excellent. Full install was done when convenient to us and everything was done to an excellent standard. Would not hesitate to recommend Great Grass 👍”

Great Grass 5 star review on 1st February 2023

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Posted 2 years ago

“Professional from the word go and are really informative. Come out and have a free quote with no pressure. Booked me in within a week of the quote and completed the job within a day.”

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Posted 2 years ago

“Good customer service explained how the job would be done. Arrived on time did a great job. Would highly recommend”

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Posted 2 years ago

“Very easy to deal with… from walking into their showroom and final installation everything was a breeze. Team arrived promptly on install day and were done before lunch time. Did exactly as I asked and I’m very pleased with the result. Would definitely recommend.”

Great Grass 5 star review on 25th January 2023

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Posted 2 years ago

Great Grass is rated 5.0 based on 1,201 reviews