Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,191 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,191 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 28th March 2025

619

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, from a visit for a quotation, communication between quotation and accepting quote, a final visit from installer management before the day of the job. Really happy with the installation, all completed in one day. Lawn looks amazing, my son is so happy for playing football on it.”

Great Grass 5 star review on 6th April 2024

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Posted 11 months ago

“Have used Great Grass twice now, first class service each time. A comprehensive quote and both times work was completely quickly and efficiently to a professional standard.”

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Posted 11 months ago

“Great service and amazing transformation of the garden. The guys were professional and did a fabulous job from start to finish.”

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Posted 11 months ago

“Had the lawn done today,the guys did a great job,very professional and it looks great,would recommend!”

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Posted 11 months ago

“Great service and amazing transformation of the garden. The guys were professional and did a fabulous job from start to finish.”

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Posted 11 months ago

“Fantastic service from start to finish. No obligation quote done within a couple of hours of making my enquiry, very reasonable fee agreed and work done within a month to a very high standard. Every member of the team I dealt with was professional, approachable & friendly. The work was done quickly and without a fuss - the lawn removal was completely mess free and the fitters took everything away with them. I have already recommended Great Grass to my family & friends - a superbly organised outfit.”

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Posted 1 year ago

“Brilliant! From the initial phone call to the finished lawn. Excellent service. The 4 chaps turned up at 8am as promised and the whole job completed by 3pm! Which wasnt easy as our garden is stepped. We even had the bonus of everything getting a jet wash later the same day. All staff were friendly and so hard working we can't thank them enough. Our lawn has gone from a muddy mess to being green and lush...a fabulous product. Highly recommend this company and grass. Thank you all again for giving us an all year round usable garden...and nellie or dog loves it as she is not having to have so many baths!”

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Posted 1 year ago

“Fantastic service, right from going into the Showroom to get some advice up until the installation of the grass. The fitters were so professional and friendly, they arrived at 8am as agreed and didn't stop until they finished the job at 3:30pm. They also spent time clearing up afterwards, they thoroughly jet washed our drive, the pavement and road outside our house and the next door neighbours. I couldn't rate them highly enough and would have absolutely no hesitation in recommending Great Grass to family and friends. THANK YOU!”

Great Grass 5 star review on 16th March 2024

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Posted 1 year ago

“Absolutely brilliant from start to finish”

Great Grass 5 star review on 15th March 2024

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Posted 1 year ago

“The guys were fab, from initial email all the way through to laying the grass. Polite and communicated easily, always with a smile despite the cold horrid weather.”

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Posted 1 year ago

“Really pleased with the prompt courteous service. Grass was fitted within day's. Good quality grass at a very competitive price. Would definitely recommend Great Grass.”

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Posted 1 year ago

“Brilliant job from star to finish, lads explained everything, while doing the preparation.”

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Posted 1 year ago

“Hard workers installed the grass very quickly and officentley and very polite.”

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Posted 1 year ago

“Ste and Mark were hard working ,knowledgeable and friendly.The work was completed to a high standard.I would recommend Great Grass.”

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Posted 1 year ago

“Great service from Nyal we got a quote the same day of enquiry! Brilliant work from the fitters gave the garden a lovely refreshed look! Couldn’t be happier with the end result 11/10”

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Posted 1 year ago

“Very friendly and professional service. Helpful and great with dates given for measurements and fitting. Absolutely transformed our garden grass.”

Great Grass 5 star review on 20th February 2024

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Posted 1 year ago

“Absolutely made up with the product and service.”

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Posted 1 year ago

“Outstanding service from the guys at great grass. From start to finish a very professional job was done.”

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Posted 1 year ago

“Great Grass did our front garden last year and our rear garden last week. They are a professional company and they do a very thorough job. We are very happy with the quality of the work. The team work very hard and very well together. Would recommend this company in a heartbeat.”

Great Grass 5 star review on 12th February 2024

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Posted 1 year ago

“We are very pleased with our artificial grass. The guys who came out were professional and friendly. The service from start to finish was brilliant and they made sure we were happy. The grass looks amazing and has changed the garden completely. I would definitely recommend this company”

Great Grass 5 star review on 11th February 2024

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Posted 1 year ago

Great Grass is rated 5.0 based on 1,191 reviews