Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,201 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 17th April 2025

724

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Grass I found after talking to numerous company's right from the word go they were professional courteous and a good price quote. Today they installed it looks great a brilliant job and I would highly recommend to anyone.”

Helpful Report

Posted 3 years ago

“Great job - end result looks really good. Nice bunch of guys who did a fantastic job”

Helpful Report

Posted 3 years ago

“Absolutely fantastic company, grass fitted very quickly and over the moon with my new artificial grass, thanks guys”

Great Grass 5 star review on 20th September 2021

Helpful Report

Posted 3 years ago

“Great job completed, really professional and great communication, really pleased with the outcome.”

Helpful Report

Posted 3 years ago

“I would highly recommend Great Grass, having been very impressed by this company from visiting the showroom, the survey, the fitting of the artificial grass itself and the after service. Despite my front lawn being a difficult terrain to work with, being very steep, this has not proved to be an issue for Great Grass, and I have been very pleased with the fact that they laid gravel to the edges of the grass and the steps and front of my house, which has aesthetically enhanced the overall image of the frontage of my property. They also ensured that the drive and surrounding areas were free of any detritus once the work was completed.”

Helpful Report

Posted 3 years ago

“The two Great Grass fitters arrived at 8am prompt and after an initial assessment decided that more work was required to ensure a satisfactory job. Consulting with management they got the go ahead to do the additional work and I must say that they worked incredibly hard and finished the job by 3 pm. The result is fantastic. I recommend Great Grass wholeheartedly. Arthur Worsley.”

Great Grass 5 star review on 19th September 2021

Helpful Report

Posted 3 years ago

“I requested Great Grass to fit an artificial lawn in my back garden as it had really poor drainage and most of the turf was dying off. They sorted the ground work and fitted the grass all in the same day. Arrived on time and very professional. There was one bit I wasn’t sure about as one side had small stones installed to fill a gap but the other didn’t however they came back the next morning and made both sides look the same. I would use Great Grass again.”

Great Grass 5 star review on 18th September 2021

Helpful Report

Posted 3 years ago

“Very professional service, these guys know what their doing. I'm really pleased with the work. Would definitely recommend. The dog loves it to.”

Great Grass 5 star review on 16th September 2021

Helpful Report

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

“Great service, on time, went the extra mile to make my garden look fantastic. Cleaned up everywhere, even the road outside, could not be happier.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Just had artificial grass fitted by Great Grass excellent service, the 3 installation team members were professional, courteous and very hardworking would highly recommend.”

Great Grass 5 star review on 9th September 2021

Helpful Report

Posted 3 years ago

“Great Grass earns it's title: we found the company excellent throughout the process from quote to installation and are delighted with the product.”

Helpful Report

Posted 3 years ago

“Great grass deserves its name. The customer service is excellent, the surveyor visit was very helpful and productive, and the laying of the grass was done efficiently and to a very good standard in one day. We are very happy with the product we chose, the Prestige 35mm; it looks lovely.”

Helpful Report

Posted 3 years ago

“Great company that exceeded our expectations. Installed 2 artificial lawns from scratch in less than a day. Worked to the highest of standards, very informative, very curteous friendly team, clean and tidy, and extremely professional throughout. The workmanship and end result was excellent and the transformation was simply amazing. Highly recommend this company.”

Helpful Report

Posted 3 years ago

“They arrived at the date and time agreed set to work they were fast friendly and efficient and within a day they transformed the front and back garden.”

Great Grass 5 star review on 3rd September 2021

Helpful Report

Posted 3 years ago

“They arrived at the date and time agreed set to work they were fast friendly and efficient and within a day they transformed the front and back garden.”

Helpful Report

Posted 3 years ago

“Great grass Great sales and installation team Great product Very professional outfit”

Great Grass 5 star review on 1st September 2021

Helpful Report

Posted 3 years ago

“Really pleased with the service, quality and utmost professional job the Great Grass delivered. From the initial phone call through to the choice available and efficient way it was installed was unbelievably excellent. Can’t recommend this company and higher! Brilliant!”

Helpful Report

Posted 3 years ago

“Great work and great installation of the grass and done faster than I would of thought too”

Helpful Report

Posted 3 years ago

Great Grass is rated 5.0 based on 1,201 reviews