Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,201 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 17th April 2025

724

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2nd time I have used great grass first time the front garden and now the back garden, really happy with the whole process in dealing with them from the quote to the lads fitting the grass to the end result 5*”

Great Grass 5 star review on 18th July 2022

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Posted 2 years ago

“The guys arrived early (from another job) and cleared the area to be ‘grassed’ effectively. The following morning they arrived bright and early to clear the cuttings and scrapings and payed the grass in short time. The area grassed now looks so much better and is now safe for our grandkids to play on”

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Posted 2 years ago

“I highly recommend anybody looking to get articifial grass installed to give Great Grass a call . They aren’t called GREAT Grass for no reason , from initial enquiry to quote , site visit and installation they have been 100% top notch The installation team turned up bang on time , prepared the area and carried out with fitting very professionally and cleaned up when they had finished , i later got a call from Great Grass to ensure I was completely happy with it my new lawn . Fantastic service , I’ll definitely be giving them a call when I do my front garden next year Thanks to all involved , from start to finish , my garden looks fantastic”

Great Grass 5 star review on 14th July 2022

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Posted 2 years ago

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Posted 2 years ago

Thanks Sean - looks fantastic - enjoy the summer !!

Posted 2 years ago

“Really pleased with my grass. I got the elegance 38mm. It's great quality. From start to finish the team were fantastic, informative and friendly. I couldn't be any happier. Thank you very much”

Great Grass 5 star review on 12th July 2022

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Posted 2 years ago

“The team that arrived were very polite and professional at all times. They installed the grass in no time and kept the job tidy at all times.”

Great Grass 5 star review on 11th July 2022

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Posted 2 years ago

“Great service from survey to installation. Fitters arrived early morning, carried out a seamless install and fully cleaned up afterwards.”

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Posted 2 years ago

“Unbelievable service from start to finish! The team gave me the best advice and I can genuinely say my front garden has the best looking artificial grass of the whole estate.”

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Posted 2 years ago

“Unbelievable service from start to finish! The team gave me the best advice and I can genuinely say my front garden has the best looking artificial grass of the whole estate.”

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Posted 2 years ago

Spot on Ben looks amazing !

Posted 2 years ago

“Very professional,happy to recommend them every one.”

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Posted 2 years ago

“The guys did an amazing job. We were really impressed and would have no hesitation on recommending them. Well done! Wish I had taken a before pictures to show the difference.”

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Posted 2 years ago

Thanks Carol glad your happy with it !

Posted 2 years ago

“Absolutely fantastic service from my initial quote to the installation On the day of installation Great Grass we’re prompt , courteous and very tidy I would recommend them to anyone thinking of having artificial grass”

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Posted 2 years ago

Thanks Steve looks great !

Posted 2 years ago

Cheers Steve - prompt courteous tidy - 3 words we love !!!

Posted 2 years ago

“All arranged without any difficulty. Lads turned up exactly on time and had it finished just after a dinner. All left nice and tidy and grab took everything away so no need for a skip. Looks great and no more mowing!”

Great Grass 5 star review on 1st July 2022

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Posted 2 years ago

Cheers Dave looks amazing !!

Posted 2 years ago

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Posted 2 years ago

“More than impressed with the work Great Grass have done today. Professional from start to finish. Highly recommend - Thanks again Great Grass”

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Posted 2 years ago

What a transformation James looks fabulous.

Posted 2 years ago

“Service from these guys can only be described as excellent! From the moment we walked into the showroom you can tell these are professionals. Customer service is excellent, loads of communication, the team of lads arrive at the time advised and the standard of work is great. As the lads arrived at my house this was like a military operation - everything was planned, everyone had a job to do and clearly well rehearsed from previous insrallations - the old turf removed, a grab arrives and the lads crack on - absolutely no down time on the job. I was blown away by just how my rear garden was transformed in just a couple of hours - money well spent getting professionals in to do the job. The following day clean up booked to jet wash my garden and the pavement outside my property - from start to finish I could not fault Great Grass - I would recommend this company to anyone who wants artificial grass fitting - I wouldn't even waste your time getting a quote off anyone else.”

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Posted 2 years ago

Thanks Gareth nice to be appreciated for the hard work we all put in !!

Posted 2 years ago

“Excellent service from start to finish. The lads were very polite and did the job swiftly and left my garden perfect 👍🏻 Would definitely recommend Great Grass.”

Great Grass 5 star review on 26th June 2022

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Posted 2 years ago

“Superb job from start to finish. Booked appt for a quote _ attended on time. Follow up by Install Mgr _ attended on time. Advised on installation in advance (came earlier than initially thought which was great) Install team _ polite, fast, cleared up afterwards _ overall great job. Highly recommend.”

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Posted 2 years ago

“Excellent work, extremely pleased with the out come of the job. Would recommend Great Grass to anyone”

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Posted 2 years ago

“Very friendly staff throughout, installation team was excellent on the day and left everything neat and tidy. Thank you all at great grass for transforming our garden.”

Great Grass 5 star review on 17th June 2022

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Posted 2 years ago

Great Grass is rated 5.0 based on 1,201 reviews