Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,202 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 17th April 2025

724

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive price, great customer service from start to finish. The guys who fitted were brilliant, Steve, Mark and Des. Love the finished result!”

Great Grass 5 star review on 17th June 2021

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Posted 3 years ago

“Competitive price, great customer service from start to finish. The guys who fitted were brilliant, Steve, Mark and Des. Love the finished result!”

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Posted 3 years ago

“Had an amazing experience from start to finish, the guys - Nyal, Mark, Darren,Steve and Daz all did an awesome job. Total went above my expectation. I would highly recommend them.”

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Posted 3 years ago

“Fantastic service from start to finish. Don’t be put off by the waiting time for installation. It is definitely worth the wait. We waited four months and it was driving us mad. A team of six lads turned up on time, spent just over six hours non stop. The result is everything we could have asked for. It’s made the garden more appropriate, appealing and aesthetically pleasing. We then spent seven hours after they went, competing the borders with plants and now we have a garden we have always wished for. Highly recommended!!!!”

Great Grass 5 star review on 16th June 2021

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Posted 3 years ago

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Posted 3 years ago

“I requested a quote for a job some declined for being too small, from the quotation to the fitting I found the employees polite, helpful and professional. All questions answered without hesitance. Excellent service and a credit to the company.”

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Posted 3 years ago

“Thank you great grass. Great service and quick installation.”

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Posted 3 years ago

“Excellent service from start to finish grass looks amazing and fitted to a very high standard”

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Posted 3 years ago

“Very happy with the service provided by Great Grass. We got a cancellation slot and the 3 workers helped clear the garden ready. They worked very hard and by lunchtime we were able to enjoy our new garden!!!”

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Posted 3 years ago

“Brilliant product really high quality and looks fantastic can't recommend this product enough”

Great Grass 5 star review on 11th June 2021

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Posted 3 years ago

“Massive thanks to Mike and the team for the swift and professional service when installing an outdoor seating area for our employees. We are thrilled with it.”

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Posted 3 years ago

“Great service from start to finish. Couldn’t of asked for more from them. They even installed in freezing wet conditions which is a feat in itself! I highly recommend the guys at Great Grass. Top service and job as well as great quality product in the grass itself. Really happy, thank you.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service, excellent quality product. One of the best companies I've ever dealt with. Totally professional, honest and efficient”

Great Grass 5 star review on 6th June 2021

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Posted 3 years ago

“Absolutely brilliant service. We installed the grass last year and the service was excellent. Last week we noticed the grass had sunk in a small area of the garden. We called great grass and someone was out within 2 days and fixed the problem straight away. Thank you!”

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Posted 3 years ago

“Jason, Ste & Daz did a brilliant job and 2 months earlier than original date”

Great Grass 5 star review on 5th June 2021

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Posted 3 years ago

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Posted 3 years ago

“I was told the lads would arrive to do my new lawn at 8am on Bank Holiday Monday.....sure as eggs are eggs, by 7.50am the lads had arrived and were getting down to work! They got to work and proceeded to lay the lawn efficiently and worked really well together, giving attention to detail. Little over an hour later it was fine, they’d transformed my flagged garden to a lush green, it was so lovely. I was given advice about the first 24hours and they checked in with me, to see I was happy with the end result. A really proficient and professional experience. I can’t recommend GreatGrass enough. Thank you.”

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Posted 3 years ago

“Fantastic company to work with. Great price and great grass. The grass was fitted perfect. We are very happy now with our new lawn. Would highly recommend Great Grass”

Great Grass 5 star review on 29th May 2021

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Posted 3 years ago

“Fantastic company to work with. Great price and great grass. The grass was fitted perfect. We are very happy now with our new lawn. Would highly recommend Great Grass”

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Posted 3 years ago

Great Grass is rated 5.0 based on 1,202 reviews