Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,170 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 7th October 2024

Anonymous

Great Grass 5 star review on 16th September 2024

Peter

Great Grass 5 star review on 13th August 2024

Anonymous

Steve

709

Anonymous

Anonymous // 01/01/2019

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“Our Son Paul recommended Great Grass to us & when I spoke to Mike I found him really helpful & everyone he sent round to us were brilliant . The grass looks great so thank you Mike & your team , we will certainly recommend you to all our family & friends , many thanks , Rosemarie & Dave Snow .”

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Posted 2 years ago

“We've used q few different contractors in the past and there's always been a few issues. The Great Grass team were all professional, polite and respectful, from quotation through to signing off the job. Great Comms, both via phone and face to face.”

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Posted 2 years ago

“Excellent service—whole job and major clean up completed between 8am and1pm on Friday Very pleased with the end product”

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Posted 2 years ago

“Wow had great grass install my lawn last week can't speak highly enough of the workmanship. Mark and Callum where here at 8.00am and grafted for the next 4 hours, lifting the old turf and putting down 4 ton of stone and sand before the artificial turf. They were great lads very polite and cleaned everything up after they had finished and the next day someone came round and jetwashed all our drive and decking down. If your wanting your grass taking up and artificial turf putting down Great grass is the company to get. Top class workmen and office staff.”

Great Grass 5 star review on 26th March 2022

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Posted 2 years ago

“I was very impressed with the attention to detail with the lads, they were excellent from start to finish, even to the point when we were not happy with an area of the fitting they told me don't pay until your completely happy then a week later they came and rectified the area then said when your happy you can pay, no money parted until I was completely satisfied, Excellent customer service Would recommend to my friends and family”

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Posted 2 years ago

“Just had another installation by Great Grass. This time we were laying on a hard concrete surface so selected their newest and thickest grass “Kendo”. All went thro from order to installation, the “Kendo” feels nice and soft underfoot on the hard surface and are very pleased with the job and result. ‘Great Grass, Great Experience’”

Great Grass 5 star review on 24th March 2022

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Posted 2 years ago

“Great grass were amazing from start to finish. They did an amazing job covering my decking in artificial grass. The customer service was great 5 stars for all great grass staff. I would highly recommend 👌”

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Posted 2 years ago

“I had what can only be described a bald tatty mess of a lawn so after contacting Great Grass I had a gentleman come round with multiple samples and explained it all.i had another gentleman ring with info about when the workman will be there and what they will do and the lads arrived and were loveable down to earth blokes who then proceeded to wow me with the skill and effort transforming my lawn into a truly fabulous garden that I don't mind anyone moseying at.great value great work no mess and truly great company.”

Great Grass 5 star review on 21st March 2022

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Posted 2 years ago

“Amazing service!! Clear contact from Day One! Lovely Team to work with! Grass fitted in half a day and we have an unusual shaped garden!! Unable to see to joins- very impressed! They sent somebody to jet wash the drive the next day! Would not hesitate in recommending!”

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Posted 2 years ago

“Fantastic service from the measure up to the installation. All done in 3 hours and it looks great”

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Posted 2 years ago

“I’m very pleased with my artificial grass which was supplied and installed by Great Grass! The team were friendly and hard working and completed the job just as I requested. It looks amazing!”

Great Grass 5 star review on 17th March 2022

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Posted 2 years ago

“Absolutely over the moon with my grass for the back garden, definitely money well spent with the enjoyment that my children have had from playing on it already. The advisor was very professional and gave honest advice about which type would suits my needs. The day of installation was smooth and the team were efficient and professional. Highly recommend (I was recommended to them from 3 other satisfied friends)”

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Posted 2 years ago

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Posted 2 years ago

“I ordered the grass for my front lawn which had bare patches a lot. It was installed in about 3.5 hours and looks very realistic and lush. The instalers were very friendly and efficient, and left the site free of any debris. Extremely pleased with the company and may have my back lawn done sometime by them.”

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Posted 2 years ago

“An excellent service and product. The installation was done in a matter of hours with precise attention to detail and quality. Would 100% recommend Great Grass going forward. My neighbours have commented on the quality of my grass and are looking to also have artificial grass moving forwards.”

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Posted 2 years ago

Thanks for the review - enjoy your new garden.

Posted 2 years ago

“Great, speedy service. Very happy with the finished product. Professional service from the first telephone call through to installation. Have already recommended to others!”

Great Grass 5 star review on 13th March 2022

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Posted 2 years ago

Thanks Jade looks amazing - plus £50 to you for any recommendation !!

Posted 2 years ago

“Lads we here early and started work immediately. Meticulously levelled and fitted the grass brilliantly. Really happy with the service and finished product”

Great Grass 5 star review on 11th March 2022

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Posted 2 years ago

“From initial enquiry to installation Great Grass have been exceptional. Throughout they kept us informed and in the day of installation they ensured everything ran smoothly. Our garden now looks exceptional.”

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Posted 2 years ago

“Absolutely fantastic work. Turned up before 8am and completed by 12pm. A fantastic group of lads that carried out the work, very friendly and hard working.”

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Posted 2 years ago

“Excellent company to deal with from start to finish. Competitive quote and amazing job completed very quickly. They have completely transformed my garden.”

Great Grass 5 star review on 8th March 2022

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Posted 2 years ago

Great Grass is rated 5.0 based on 1,170 reviews