Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,201 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 17th April 2025

724

Anonymous

Anonymous // 01/01/2019

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“Excellent service from initial enquiry to efficient and trouble free installation.”

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Posted 2 years ago

“Many thanks for a great job! The team were polite and pleasant and respected my property at all times. They were punctual, hard working and efficient and took all the rubbish away leaving a fantastic looking lawn. I would highly recommend them for your new lawn.”

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Posted 2 years ago

“They did not do a very good job of tidying up we had to sweep up after they had gone and hose everything down”

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Posted 2 years ago

“Amazing process from start to finish! Prompt responses, quote and installation! Could not have been more accommodating! Amazing results - would definitely recommend!”

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Posted 2 years ago

“I absolutely love my new grass. I had my front lawn transformed some years ago and it still looks like new, so had no hesitation in having the back garden done. The groundwork team were really professional. They arrived on time, completed the work really quickly and efficiently, came before 8am and all done by 1pm. I would certainly recommend them.”

Great Grass 5 star review on 10th June 2022

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Posted 2 years ago

“Arrived on time, did what they said they would and finished in 1 day. Would highly recommend. Thank You.”

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Posted 2 years ago

“Great service and completed quickly”

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Posted 2 years ago

“Great from start to finish. Very helpful on the phone, answering all questions I had even before booking. Everything explained well when they came out to survey the area and great price given. Lads arrived on time on the day, we're very friendly and didn't stop from the moment they got here and we're all done within a matter of a few hours, can't believe how fast they are but also job done well and not at all rushed. Couldn't be happier and would highly recommend!”

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Posted 2 years ago

“Everything from start to finish was extremely easy, great communication, great customer service and extremely happy with the end result. Grass looks amazing and makes the garden look so much bigger. Quality is fantastic and the team left the garden in great condition. Very happy with the whole experience.”

Great Grass 5 star review on 7th June 2022

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Posted 2 years ago

“Grass looks amazing. Service was spot on and done very quickly. Would 100% recommend these guys.”

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Posted 2 years ago

“Great Grass were brilliant, professional, always did what they said they would when they said they would. The product is fantastic and the fitting was really excellent. Can’t recommend them highly enough. Just love it and thanks for a great job”

Great Grass 5 star review on 6th June 2022

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Posted 2 years ago

Thanks for the kind words - looks fabulous as does the view !!!

Posted 2 years ago

“Very good quality artificial grass, fitted very professionally, waste cleared same day, good communication throughout and they stuck to the planned installation date.”

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Posted 2 years ago

“I am delighted with the transformation of my garden. The office staff were very friendly, helpful and supportive. Nothing was too much trouble. The guys that did the work in the garden were again friendly and helpful and discussed with me any queries I had on the day. The garden and drive etc were left in a very clean condition.”

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Posted 2 years ago

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Posted 2 years ago

“What a great job. Well done and thank you. I was a little unsure at first after the job was completed as there were lots of loose strands. But after a vacuum the grass looked remarkable. I love it even more as after a week it looks even more natural to the eye. Especially the edges. I couldn't have asked for a better product or a job more well done. I will get the front done next. Thanks again.”

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Posted 2 years ago

“Arrived on time ready to get the job done, there were a few obstacles in their way when doing the grass however their repose was fantastic and they made sure to listen to what we wanted and matched the grass exactly as we asked. Fantastic friendly service would highly recommend.”

Great Grass 5 star review on 31st May 2022

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Posted 2 years ago

“Excellent service start to finish Started early and was done quick, efficiently and to a high standard Would definitely recommend”

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Posted 2 years ago

“We are over the moon with our artificial grass installation. It was great to visit the showroom and see the samples displayed on the floor (kind of try before you buy) so we were confident that we had picked the right product. The guys came out to measure and quote promptly and they stuck to the agreed installation date. The installation was superb, the guys even helped with additional digging, lots of lads came to do the install so very quick and end result amazing. Quite brave of us to do a large expanse on the front of the house but it looks amazing.”

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Posted 2 years ago

“After suffering years of boggy grass, trips to B&Q to replace it & the disappointment of it not rectifying the problem we decided to get artificial. From entering the showroom to the finished to the finished project I cannot recommend Great Grass enough.. Amazing professional people, AMAZING grass and great beer too 😁. We are so happy with it, it gives our garden the wow factor it was missing. Thanks again”

Great Grass 5 star review on 30th May 2022

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Posted 2 years ago

“I can’t fault the service with my installation, from start to finish. Extremely efficient and a top quality lawn. This was a case of you definitely get what you pay for. Thanks again, highly recommended.”

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Posted 2 years ago

Great Grass is rated 5.0 based on 1,201 reviews