Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,201 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 17th April 2025

724

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great process from start to finish, was sent free samples that arrived 2 days after I enquired. Picked the grass I wanted and then one of the team came out to measure up and gave me a quote, with two options based on two ideas we had for the garden. No money to be paid until the install was finished and I was happy, which was never in doubt once I saw them start working. The install was all done in one day, despite some horrible weather, guys arrived early and worked all day, and even pressure washed the mud and dirt away afterwards. The grass looks great, drains perfectly (which was an issue before due to heavy uneven ground in our garden) and is perfect for our young son to play on in the sun or on a rainy day, no more muddy footprints in the house!”

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Posted 3 years ago

“Lovely finished product ,excellent service from mark,Jason and team”

Great Grass 5 star review on 3rd August 2021

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Posted 3 years ago

“The lads have just finished laying our artificial grass. They never stopped all day. They have done a amazing job and kept us informed of each process as they laid the grass from start to finish. Thank you.”

Great Grass 5 star review on 2nd August 2021

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Posted 3 years ago

“My artificial grass looks amazing, I couldn’t be happier with the work Great Grass have done. The guys were lovely and the work was done in a day. Very pleased, my neighbours have already been asking for details they are so impressed. Thank you Great Grass”

Great Grass 5 star review on 31st July 2021

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Posted 3 years ago

“Fantastic product and fab attic service from start to finish!”

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Posted 3 years ago

“Customer service was great from when we got quote to day lawn was laid. The lads worked hard and did an excellent job. Left everywhere clean and tidy. Would highly recommend.”

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Posted 3 years ago

“Amazing job installing our artificial grass. Liam and the lads worked so hard from when they arrived until it was finished they were all brilliant and very professional. We can’t believe how much it’s transformed our garden. We would highly recommend this company. John and Pauline”

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Posted 3 years ago

“Communication excellent, surveyor had plenty of good quality samples to choose from, lots of good advice and guidance, but not pushy. The team turned up on time and although it was the hottest day of the year so far, they moved by hand a couple of tons or more of turf, and top soil to the front of the house, and then barrowed about 7 tons of hardcore and sand back, levelled and Wacker plated it level, and laid the perfect lawn. Several lots of coffee and cold drinks kept them going. Both neighbours admired the lawn (and the young lads stripped to the waist laying it). They laid boards down to protect our driveway and brushed and hosed down everywhere when they cleared up. First class from start to finish, and a neighbours friend has asked for your number. I’m assuming it’s for a quote, but you never know??? Lol”

Great Grass 5 star review on 26th July 2021

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Posted 3 years ago

“There are a lot of artificial grass companies out there but I'm so glad I chose Great Grass they have done a a.asking job and am so so happy with the results,,will definitely be using them again!”

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Posted 3 years ago

“What can I say what wonderful job and the team were about me and did an absolute wonderful job for me very professional and the finish was 5 star quality would definitely recommend to my family and friends.”

Great Grass 5 star review on 20th July 2021

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Posted 3 years ago

“There were so many artificial grass companies that I really didn't know which one to choose,but I am so very glad I chose Great Grass, they have done an amazing job, absolutely amazing and not one bit of mess to clear up, thanks you guys your the best!”

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Posted 3 years ago

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Posted 3 years ago

“All round Excellent service highly Recommended, top quality grass from a top quality company and as for the installation Excellent team top class. well pleased with the finish.”

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Posted 3 years ago

“Arrived on time. Very polite and friendly. The laying of the grass was quick and efficient and we absolutely love it! You don’t have to have a square piece of grass … ours was curved and cut to fit.”

Great Grass 5 star review on 15th July 2021

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Posted 3 years ago

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Posted 3 years ago

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Posted 3 years ago

““Excellent service from start to finish, our grass looks amazing and fitted to a very high standard, we are very pleased and would highly recommend this company .”

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Posted 3 years ago

“Fantastic! From the first inquiry talked through all our options Arrived on time and cracked on.DId a excellent job left it clean and tidy.”

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Posted 3 years ago

“The service we received was fantastic price was very competitive they arrived on time and the work was first class I would recommend them every time.”

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Posted 3 years ago

“Really impressed with our grass. Looks amazing. The guys who came to fit it were brilliant. The weather was dreadful on the first day but they cracked on regardless and did all the work they could do in the rain. They then came back as promised the next day and finished the job off leaving everything spotlessly clean. Would 100% recommend.”

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Posted 3 years ago

Great Grass is rated 5.0 based on 1,201 reviews