Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,205 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 24th April 2025

Daniel K

Great Grass 5 star review on 17th April 2025

Carl &

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication all round from start to finish. The lads that did the job were friendly, proffessional and did a fantastic job. Really pleased with our new grass and will recommend to anyone that needs their grass doing to use Great Grass.”

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Posted 6 months ago

Thank you Kristina

Posted 6 months ago

“Amazing work done so happy with it. Thanks again.”

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Posted 6 months ago

Thank you Nat, we're glad you're happy with it!

Posted 6 months ago

“Great service”

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Posted 6 months ago

Thank you Neil

Posted 6 months ago

“Used great grass , approximately 10 years ago. Only had to replace it because extending garden. Had no problems in 10. Years. Was still in great condition. The new lawn and sleepers. Look fantastic. Also same guys as last time. No problems. Would 100%Recomend.”

Great Grass 5 star review on 7th October 2024

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Posted 6 months ago

Looks great, thanks for your review

Posted 6 months ago

“My installation of 2 lawns are fantastic and look lovely. The two wonderful guys worked tirelessly in appalling weather. They were courteous and nothing was too much trouble. I am so pleased with the grass and the company is so professional from first to last contact. Thank you and will highly recommend”

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Posted 7 months ago

Thanks for your review Lyndsey, we're glad you're happy!

Posted 6 months ago

“My husband and I used great grass for a larg area of our garden. The work that was done was impeccable...ans hassle free...👌 Thanks Paul”

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Posted 7 months ago

Thanks for your review Paul

Posted 7 months ago

“Excellent professional service from start to finish, great advice and a lovely clean and tidy job carried out by skilled tradesmen.”

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Posted 7 months ago

Thanks Bernard

Posted 7 months ago

“Great job done grass looks real laid down very well by professional 👍💯”

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Posted 7 months ago

Thanks very much

Posted 7 months ago

“Excellent workmanship,great work guys”

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Posted 7 months ago

Thank you

Posted 7 months ago

“Excellent product , great time , successful installation and outcome”

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Posted 7 months ago

Much appreciated Gerry

Posted 7 months ago

“2nd Great Grass installation for us, on a big apartment terrace, great service again and a beautiful look.”

Great Grass 5 star review on 16th September 2024

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Posted 7 months ago

Cheers Peter, the balcony is looking great!

Posted 7 months ago

“The lads where very professional, neat and great workmanship, the school was over the moon with the finished job.”

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Posted 7 months ago

Thank you

Posted 7 months ago

“Great service and communication. Delivered on time and professionally. This is the 2nd job that we have had done from GreatGrass, will definitely recommend to others.”

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Posted 8 months ago

Thank you Kathy

Posted 8 months ago

“Survey/check and fit all on time. Always felt dealing with a proffessional organisation,and the end result confirmed this. Would have liked the path to have been cleaned,but a minor point in a very satisfactory job.”

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Posted 8 months ago

Thanks Tim

Posted 8 months ago

“Absolutely love my new grass. My garden looks absolutely fantastic now. The fitters were very efficient and there were no issues at all. The company have been really helpful and understood my requests. They even understood I wasn’t very good using the online service! Thanks so much. I would highly recommend Great Grass.”

Great Grass 5 star review on 13th August 2024

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Posted 8 months ago

Thank you for the kind words!

Posted 8 months ago

“They did a great job and it looks fantastic so thank-you you will get my recommendation”

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Posted 8 months ago

Wow Steve, what a difference! 😍

Posted 8 months ago

“Extremely satisfied with service provided by Great Grass from the initial enquiry through to the works being completed. Communication was good throughout and the installation team worked efficiently during the installation and tidied up very well afterwards. We are really pleased with our new lawn.”

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Posted 8 months ago

Thanks John, glad you're happy with it!

Posted 8 months ago

“From start to finish everything was great absolutely great service”

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Posted 8 months ago

Cheers Chris!

Posted 8 months ago

“Amazing service and quality of grass. What I thought was going to be a nightmare turned out to be super easy. All done and dusted in a couple of hours. Extra thanks to Nyal for helping me choose the right grass and the two men who installed the grass. Great job!”

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Posted 8 months ago

Thanks for the great review! We're always looking to make the process as easy as possible for our customers.

Posted 8 months ago

“I would highly recommend using Great Grass, we received a competitive quote, prompt and timely fitting and a beautifully fitted artificial grass that looks real. The fitter actually advised on how to look after the grass to keep it looking good.”

Great Grass 5 star review on 5th August 2024

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Posted 8 months ago

Thank you for the kind words and recommendation. The new lawn is looking great!

Posted 8 months ago

Great Grass is rated 5.0 based on 1,205 reviews