Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,173 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,173 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 12th December 2024

Satty

Great Grass 5 star review on 7th October 2024

Anonymous

Great Grass 5 star review on 16th September 2024

Peter

Great Grass 5 star review on 13th August 2024

Anonymous

710

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No fuss, efficient and did an excellent job. Would recommend highly.”

Helpful Report

Posted 6 years ago

“Excellent customer service from the measure and quote to the installation. I had great grass to quote because I had seen some of their work after completion and was impressed by the finished result . Quoted on a Thursday installed on the following day. .5 stars thank you. . jb”

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Posted 6 years ago

“We absolutely love our new lawn. From ordering the samples to the day of fitting, everyone was so professional. The 3 men turned up to start work on the dot & worked extremely hard in the very hot weather, they were also friendly & polite & very clean & tidy. Job well done guys.”

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Posted 6 years ago

“We absolutely love our new artificial grass. It has completely changed the way we use our garden, especially now we have young children as they can play out on the grass almost every day! The process was easy, fitters did a good job and we found the price very fair. Definitely happy we switched to artificial grass!”

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Posted 6 years ago

“Great product - we wanted grass for our 14 month old daughter - we had gravel previously the grass was fitted in good time and has really lifted the look of our garden we are very happy with it and would recommend the profession work carried out”

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Posted 6 years ago

“Fantastic service and quality product. Thank you so much. I've already recommended to a neighbour and passed on details.”

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Posted 6 years ago

“Fantastic service from start to service , my garden looks lovely and I am really pleased and would diffinatly recommend to others Lyndsay”

Great Grass 4 star review on 17th July 2018

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Posted 6 years ago

“Well done to all concerned really happy .what a good team polite and took pride in what they did”

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Posted 6 years ago

“Love my back garden even after the rain I can still sit in my garden it used to be a boggy mess not any more with my great grass, thank you”

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Posted 6 years ago

“Garden was a complete mess with having 4 dogs, decided to go artificial guys did a fantastic job we are really pleased with it and so are our dogs. Would use again”

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Posted 6 years ago

“Fantastic service and product. They arrived exactly at the time they said, where polite and respectful. Full explanation was given as to what they where doing. They completed the job to a high standard and tidied up after them selves . I am so pleased with the finished product it looks amazing. Thankyou”

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Posted 6 years ago

“Great Grass great job and quick”

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Posted 6 years ago

“Great Grass installed our lawn within 6 hours. All the mess was cleaned up after them, no skips, all rubbish was taken away. They did a really good job and I would recommend them”

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Posted 6 years ago

“The service was 1st class from start to finish. The communication was good and the team left the site spotless. We are getting great use out of the garden now and our neighbors liked it so much they have had theirs done too! Thanks Steve”

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Posted 6 years ago

“"I’m happy, wife not so happy. Few edges cut a little too short round both sets of decking. Also told we’d have a straight line leading onto the grass but ended up with the grass just being cut round the existing stone. But women are picky to the fine details. Apart from that I can not fault the guys that came, very friendly."”

Helpful Report

Posted 6 years ago

“I’m happy, wife not so happy. Few edges cut a little too short round both sets of decking. Also told we’d have a straight line leading onto the grass but ended up with the grass just being cut round the existing stone. But women are picky to the fine details. Apart from that I can not fault the guys that came, very friendly.”

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Posted 6 years ago

“Very helpful, professional and friendly from arriving to give us the quote to completing the job. Left everything looking lovely. Very happy to recommend great grass to anyone”

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(Bristol) - Posted 6 years ago

“Fantastic service from start to finish. Called the showroom and arranged for a survey of my garden, the guy turned up on time with some samples explained everything and we booked a date. On the day 3 lads arrived at 7.30am and worked all day in really hot weather. They left everywhere tidy and my garden looks amazing. The grass is really soft and natural and was by far the best grass I had been shown as I had 3 other quotes. No hesitation in recommending Great Grass.”

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Posted 6 years ago

“the actual work was good and particularly the person who came in the morning to start the work. He arrived after the time I was informed work would commence and following a phone call from me. Only 1 person turned up and whilst it was said that one person had not turned up for work, it was into the afternoon before 2 others arrived. I would have rated them more highly - the morning person worked in very hot weather and worked hard - but I had to clear away ice cream wrappers in the garden (there was a refuse bin in the garden) and also wrapping from the artificial grass which was left strewn in the street. I am in my 70s but had to collect this up and in doing so I had a fall.”

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Posted 6 years ago

“Excellent service- hard working - quality job - good price”

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Posted 6 years ago

Great Grass is rated 5.0 based on 1,173 reviews