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gravityprotection.co.uk Reviews

4.9 Rating 722 Reviews
98 %
of reviewers recommend gravityprotection.co.uk
4.9
Based on 722 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read gravityprotection.co.uk Reviews

About gravityprotection.co.uk:

Ski|Board|Bike|Trail - Equipment for Mountain Adventures.

We are a family business based in Glasgow, Scotland. From a small start in 2012, we have become one of the UK’s leading suppliers of mountain sports equipment. Our product range has an emphasis on equipment for off-piste skiing/boarding and ski racing.

Renowned for our customer service, we will give each customer our individual attention - if something isn’t right, we’ll do our level best to sort it. Our choice of products is driven by our own experience as mountain sports enthusiasts. If we wouldn’t use it, we won’t stock it.

Visit Website

Phone:

01418804443

Location:

8 Hillside Grove,
Barrhead,
Glasgow
East Renfrewshire
G78 1HB

Write Your review

Great customer service. Can not fault will order again from Gravity Protection
Helpful Report
Posted 11 months ago
Excellent pre sales service answering my detailed questions on line. Package arrived in less than 24 hrs on next day service.
Helpful Report
Posted 11 months ago
Good quality. Good price. Swiftly dispatched. Would recommend
Helpful Report
Posted 11 months ago
Advertised discount for Ski Club members, that requires you to send proof after your purchase. When I sent proof, was refused on grounds there was already some discount applied and then pointed to Terms and Conditions. Felt cheated but needed the item so too late to cancel. I could have obtained a better deal elsewhere. That kind of business practice is just not transparent- and for that reason I would never use this Company again. There are better deals out there, with genuine scrupulous businesses who don’t hide behind their Ts&Cs.
Helpful Report
Posted 11 months ago
Hi Paul, We're sorry you are disappointed but our terms for Ski Club discounts are in plane view with a link to them from our home screen. I'm sure you are aware but every discount has terms and conditions, the fact you didn't read them beforehand is not something we have any control over. We did make clear the terms to you during your purchase, which you were free to cancel at any time. We also offer a price match if you had found the item cheaper elsewhere. Here are out T&C, they are quite clear: We are pleased to offer a 10% discount on the recommended retail price (RRP) to members of the clubs and snowsports organisations in the list below. ......In the case of items that have already been discounted by less than 10%, we will make the discount up to a total of 10% by refunding the difference to your payment card. We cannot offer further discounts on items already discounted by 10% or more. Gravity Protection Ltd
Posted 11 months ago
Fantastic service and super quick delivery
Helpful Report
Posted 11 months ago
Excellent customer service. Price match agreed and price difference refunded immediately after order submitted. Delivery time was spot on (2 days even during busy Xmas period). Quality of goods just what I wanted. Would I use again 100% .
Helpful Report
Posted 11 months ago
Great service, dispatched promptly and properly packaged for item.
Helpful Report
Posted 11 months ago
Easy to order and quick free delivery, what’s not to like .
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Posted 11 months ago
Great price and super speedy delivery
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Posted 1 year ago
The shopping experience was easy, the product is of excellent quality and the delivery service was reliable. All very good.
Helpful Report
Posted 1 year ago
Great product, great price, quick delivery, excellent.
Helpful Report
Posted 1 year ago
Excellent customer service. Easy to order and product arrived within a couple of days. Will definitely use them again
Helpful Report
Posted 1 year ago
Great price, fast delivery and a cheeky pack of sweets. Perfect.
Helpful Report
Posted 1 year ago
Very good speedy delivery and communication.
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Posted 1 year ago
Dakine heli pro 24l backpack Never heard of gravityprotection.co.uk but they had what I wanted in the colour I wanted, easy online purchase with no faff and a good delivery time. The bag was perfect for my day skiing to fit my avalanche kit in along with a few extra warm items and food.
gravityprotection.co.uk 5 star review on 9th December 2023
Helpful Report
Posted 1 year ago
Excellent service. Ordered on Monday night and received on Wednesday morning. Even got a wee extra treat thrown in.
Helpful Report
Posted 1 year ago
Excellent service
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Posted 1 year ago
Quality product and very fast delivery, im well impressed
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Posted 1 year ago
Really happy with these guy’s, Stephen was really helpful and item was delivered on time, Thanks again.
Helpful Report
Posted 1 year ago
Great product competitively priced. Good experience from order to purchase. Would recommend and will definitely use again.
Helpful Report
Posted 1 year ago
gravityprotection.co.uk is rated 4.9 based on 722 reviews