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gravityprotection.co.uk Reviews

4.9 Rating 738 Reviews
98 %
of reviewers recommend gravityprotection.co.uk
4.9
Based on 738 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read gravityprotection.co.uk Reviews

About gravityprotection.co.uk:

Ski|Board|Bike|Trail - Equipment for Mountain Adventures.

We are a family business based in Glasgow, Scotland. From a small start in 2012, we have become one of the UK’s leading suppliers of mountain sports equipment. Our product range has an emphasis on equipment for off-piste skiing/boarding and ski racing.

Renowned for our customer service, we will give each customer our individual attention - if something isn’t right, we’ll do our level best to sort it. Our choice of products is driven by our own experience as mountain sports enthusiasts. If we wouldn’t use it, we won’t stock it.

Visit Website

Phone:

01418804443

Location:

8 Hillside Grove,
Barrhead,
Glasgow
East Renfrewshire
G78 1HB

Write Your review

Awesome, thanks.
Helpful Report
Posted 4 years ago
Quick and efficient. Relieved that gloves came by Royal Mail - more reliable at difficult to find address than many couriers.
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Posted 4 years ago
Perfect fit and feels really good and secure. Even going to purchase the gloves now.
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Posted 4 years ago
Perfect! From order to delivery.
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Posted 4 years ago
Spot on service. Thanks
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Posted 4 years ago
Great service! Wouldn’t hesitate to use again.
Helpful Report
Posted 4 years ago
Quick delivery, great product
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Posted 4 years ago
Product good and delivered on time.
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Posted 4 years ago
Very slick processes, good product and early delivery
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Posted 4 years ago
Quick and efficient delivery of a very nice product... Dakine 100l roller bag. But bag too small for our needs. To return it, cost me £13.50!!! Very expensive. Free returns would have been nice and then I would have considered buying another bag from you but instead went elsewhere. 😕
Helpful Report
Posted 4 years ago
Hi, I'm glad you were happy with the product and efficient delivery. I'm a bit disappointed you gave us only three stars, because we did everything correctly. The bad is advertised as 100 litres in size and it is a factor of online shopping that you may have to return an item. This is clear in our terms an conditions. We are a small family company but had to stop free deliveries as it was being abused and was unsustainable. We instead offer very competitively priced products.
Posted 4 years ago
p.s. It might be helpful for customers to know that Paypal offer a free returns service for customers who use that payment method. Details can be found here: https://www.paypal.com/uk/webapps/mpp/refunded-returns In addition, we have also found that MyHermes offer a pretty cheap, tracked delivery service and this is an economical way to return large items such as this type of luggage.
Posted 4 years ago
Great price and delivery was fine.
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Posted 4 years ago
Great service Arrived within 2 days and free postage
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Posted 4 years ago
Efficient & quick service, great product!
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Posted 4 years ago
Simple ordering at competitive pricing. Fast delivery of item exactly as described
Helpful Report
Posted 4 years ago
Great service, good price. appreciate the haribo, only improvement would be more environmentally friendly packaging
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Posted 4 years ago
Fast deliver and competitive costs 👍
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Posted 4 years ago
Ordered on a friday and with free delivery it arrived 1st thing monday, great product as well!
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Posted 4 years ago
Excellent product, great price and quick delivery. A1
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Posted 4 years ago
I don’t do reviews but making an exception for Gravity Protection, really, really impressed. I’d been looking for the right ski jacket for a while, they had it, right colour, right size and at a significantly better price than I’d seen (out of stock) elsewhere. Ordered one day, had it the next day. Like I say, really impressed. And it’s a small point, but the little bag of Haribos that fell out of the package made me smile!
Helpful Report
Posted 4 years ago
Ordered a gogglesoc protector from gravityprotection. The product arrived quickly, undamaged and as described. Good price when compared to others.
Helpful Report
Posted 4 years ago
gravityprotection.co.uk is rated 4.9 based on 738 reviews