Grass and Co. Reviews

Name: Grass and Co.
Address: 12 Hammersmith Grove, , London, London
Rating: 4.73

4.7 Rating 777 Reviews

94 %

of reviewers recommend Grass and Co.

4.7

Based on 777 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Grass and Co. 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Grass and Co. for the constant offers which help me to afford your lovely products.”

Helpful Report

Posted 3 years ago

Hi, Thanks so much for taking the time to share your review. It's great to hear that you love our products! We recognise that our products are slightly more expensive than some on the market. This is primarily due to the quality of the CBD and botanicals that we source - these also deliver the huge advantage of making our products taste great! These are difficult times for everyone. So, we took the decision to share frequent discount codes with our subscribers and regular purchasers. It's brilliant to hear that they're welcomed. Thank you again for your message. We genuinely listen and act on all feedback and comments. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“This is my 2nd order, a great company, efficient service.”

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Posted 3 years ago

Hi, Excellent! Thank you so much for taking the time to share your review - it's particularly rewarding to hear from repeat purchasers. We're delighted to hear that you're happy with your order and the overall shopping experience. This is what we aim for every single time! Thank you again for your support and wishing you a relaxing Bank Holiday weekend, Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Easy to navigate website with helpful guidance offered. I placed my order which was straightforward and it was delivered a couple of days later. I take a few drops of tincture when I go to bed and it seems to have improved the duration and quality of sleep. Happy with my purchase”

Helpful Report

Posted 3 years ago

Hi Carl, We were delighted to read this review from you and to receive your 5 stars! Thank you so much for taking the time to post about your purchase and shopping experience. And, even better that you've already noticed the benefits at night. As a small business, your support is hugely appreciated and invaluable as we try to spread the word about CBD. Thank you again and we hope to welcome you back again soon. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Excellent product really helped me sleep quick delivery”

Helpful Report

Posted 3 years ago

Hi Paula, Thank you! We really appreciate you taking the time to share such a glowing review. The team love to hear about how people are using our products and it's great that you're finding them helpful with your sleep...We know this can make all the difference to the day ahead. Thank you so much for taking the time to share your review. Your support is really appreciated, especially at the moment. Take care and sending you all our best wishes, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I've just re-ordered some oral cbt oil and I am very impressed. I used to take diazepam but now I dont need them.”

Helpful Report

Posted 3 years ago

Hi, Wow, thank you so much for this incredible review! We're really happy to hear how impressed you've been with your purchase. It’s fantastic to hear that our CBD is helping you. Thank you again for taking the time to share your recommendation and your support, it means the world to us. We look forward to welcoming you back again soon. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Love grass and co products they have helped me massively. All the staff are friendly and very helpful”

Helpful Report

Posted 3 years ago

Hi Leanne, We couldn't hope for a better review from a regular customer, thank you so much. The team read every single piece of feedback so it's a huge boost when we see such positive comments about our products and how they have helped you. It's also great to hear that you've received great customer service too! Thank you again for taking the time to share your feedback. It's really appreciated by us and others who are considering trying CBD for the first time. Take care and wishing you a lovely day, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I am so pleased with all three pillow sprays and my eye mask! Grass and Co are a lovely company to deal with - the people who work there are all wonderful, caring and professional and really make you feel looked after. I won't hesitate to buy from them again. Thank you X”

Helpful Report

Posted 3 years ago

Hi Claire, The team are so delighted with this review, thank you! Reading the 5* feedback really pushes us on to keep delivering the very best products to our lovely customers. It's great to hear that you rate the relaxing benefits of our Pillow Sprays. We've worked hard to deliver the very best scents so that all our products are a joy to use every day. Thank you so much for choosing Grass & Co. and for sharing your experiences. We hope to welcome you back again soon! Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“What a wonderful company with a kind, knowledgeable and gentle team of people. I have been using the Rest pillow spray for some time now and, after consulting with them have just purchased some CBD oil but have yet to use it. They are a very genuine and brilliant team of people to deal with and my thanks to you all at Grasse. I've recommended you happily to my friends. Thank you”

Helpful Report

Posted 3 years ago

Hi Frances, Wow...This review made our day! We're really grateful when people enjoy using our products and recommend them to family and friends. It's genuinely rewarding to hear that you're feeling the benefits of our Pillow Sprays...and hopefully the CBD soon too! We're so happy that you have decided to try our CBD Oil for the first time. Please don't hesitate to call or email us if you need any help with finding the right dose for you. Thank you again for your incredible support and for taking the time to share your feedback. It's really appreciated by us and others who may be considering buying from us for the first time. Take care and sending you all our best wishes, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I love receiving the little parcels of joy from Grass and Co. Prompt delivery and lovingly packed, both Calm and Ease Cbd oils taste great and certainly are doing good things for my body and mind. Thank you!”

Helpful Report

Posted 3 years ago

Hi Heather, "Little parcels of joy" is probably our favourite review, EVER! Thank you so much for taking the time to post and share your experiences. The team read every single comment so it's a huge boost when we see such positive comments about our products and your shopping experience. Thank you again for taking the time to share your feedback. We couldn't have hoped for a better review, thank you! Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I have enjoyed the relief which the balm is giving my muscles. Also the chocolate is delicious.”

Helpful Report

Posted 3 years ago

Hi Janice, Brilliant, thank you so much for posting! It's really great to hear that you're enjoying using our products and that your muscles are feeling the benefits of the Balm. It's hard for us to pick a favourite product, but this is definitely one that we use daily! Thank you for choosing Grass & Co. and we hope to welcome you back again very soon. Take care and wishing you a lovely weekend, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Really high quality product. Very relaxing and no side effects. Fast delivery and good quality recyclable packaging! Would buy again.”

Helpful Report

Posted 3 years ago

Hi, Huge thanks for sharing your review and for the 5 stars! We're delighted to hear that you're happy with our products, service, packaging and overall experience. Thank you again for your support which we appreciate more than ever right now. We look forward to welcoming you back again soon. Take care and wishing you a lovely day, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Grass & Co is an absolute find! I love the CBD Ease balm and Hemp Body Oil. Customer service is also brilliant - I ordered these items but unfortunately the body oil together smashed in transit. Another bottle was promptly posted out to me with a complimentary bar of chocolate to try....delicious! I’m looking forward to trying more products in the future from this company.”

Helpful Report

Posted 3 years ago

Hi Lorna, Wow...This is already our favourite review of this month, thank you so much! We are really grateful to you for taking the time to post. We continually challenge ourselves to deliver the best possible experience when using our range so it's fantastic to hear how much you're loving our products and service. We're also really happy to hear that the problem with your order was resolved speedily. Take care and wishing you a lovely day, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Received my products very quickly, in lovely packaging and with a handwritten note. The balm I got was actually the wrong one, I'd ordered Calm but got Ease, however it smelt amazing and has been great on my sore neck, so am quite happy with it. The drops also taste lovely and have been helping my jittery legs and general stress levels! I would definitely buy products from Grass&co again.”

Helpful Report

Posted 3 years ago

Hi Fiona, Thank you so much for sharing your shopping experience with Grass & Co! It's fantastic to hear that you're feeling the benefits of our Muscle Balm and CBD Oil already. We're really sorry to hear that you received the incorrect Balm. We aim to get it right every time, so please do email: hello@grassandco.com and we will endeavour to resolve this for you! Thank you again and we hope to welcome you back again soon. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I am very please by the quality of the products and services overall, would definitely recommend it!”

Helpful Report

Posted 3 years ago

Hi Vincent, Thank you so much for sharing your 5* review! Your generous feedback and recommendation are really appreciated by our small team. It's brilliant to hear that your rate our products so highly and that your order arrived speedily with you. It's what we aim for with every single order! Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I have only just started taking the 1000mg CBD oil but I think I’m feeling the benefit already. I shall continue and see how it goes.”

Helpful Report

Posted 3 years ago

Hi Helen, Thank you so much for sharing your experiences as a new user! It's wonderful to know that you're feeling the benefits of our CBD so quickly. For some people using CBD for the first time, the benefits are immediate and obvious. While for others, as you've said, the effects can be subtle at first. So, you start to notice what you don't feel e.g. anxiety, stress, or finding it hard to sleep in the evening. Sometimes, it's only at the end of the day that you realise that everything has been a little bit easier. Please stay in touch and don't hesitate to let us know if you have any further queries. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Great customer service, fast delivery and love the taste of the cbd oil, will definitely try other products.”

Helpful Report

Posted 3 years ago

Hi Robert, Huge thanks for your 5* review! It's fantastic to hear that you've been enjoying using our CBD Oil. The team always challenge themselves to deliver the very best tasting CBD products so that they're a joy to use every day and we're so happy to hear that you agree. It's also great to hear that your shopping experience was a good one...It's what we aim for every time! We really appreciate you sharing your feedback and wish you a lovely day. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Excellent products and service”

Helpful Report

Posted 3 years ago

Hi, Thank you so much for taking the time to share this excellent 5* review. It's really appreciated and we're so happy to hear that you're enjoying your order and that it arrived speedily. The team aims for this every time! Take care and wishing you a good week ahead, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I enjoyed both the milk and dark chocolate bars. I could tell the quality of cocoa used was good, indeed the milk chocolate might have passed for a dark chocolate from others. If I said I could tell any difference in my demeanour from eating it I would be lying ! Maybe I became calmer and slept better, but I tend to sleep quite well in any case. At £12.50 a bar - I would be interested to know what feedback you get from those who may need CBD more than I think I do.”

Helpful Report

Posted 3 years ago

Hi, Thank you for this brilliant review of our CBD Chocolate! We worked with leading chocolatiers to ensure that we delivered the highest quality ingredients and flavours. The bite-sized squares deliver approximately 4.3mg of CBD. Our CBD Oils contain 2.5mg per single drop and we would normally recommend about 4 drops to start with (10mg) so you're absolutely right that this is a lower strength format. Thank you again for taking the time to share your experience, it's really appreciated. Take care and wishing you a lovely weekend, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I have not tried the oil as it only arrived today. I can say, I am very impressed with the speed with which it arrived in France and the ease of ordering. Thank you”

Helpful Report

Posted 3 years ago

Hi Jill, It's so kind of you to post your review so quickly, thank you. We're delighted to hear that the order arrived speedily - this is what we aim for every time! We really hope you're able to enjoy the soothing and balancing benefits of the Oil soon. Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Great quality product, and the taste of orange and ginger makes a whole difference, making it easier to take than regular CBD oils. A few drops at bedtime has made a huge difference to my sleep. Highly recommended.”

Helpful Report

Posted 3 years ago

Hi, We're very grateful for this 5* recommendation, thank you so much! It's wonderful to learn how people are using our CBD and feeling the benefits in their daily lives, especially at bedtime. We're committed to always delivering the best products and flavours that are a joy to use every day. To hear that you agree is just fantastic! Thank you again for your support and we hope to welcome you back again soon. Take care and wishing you a lovely weekend, Sarah and all the team at Grass & Co. x

Posted 3 years ago

Grass and Co. is rated 4.7 based on 777 reviews