Grass and Co. Reviews

Name: Grass and Co.
Address: 12 Hammersmith Grove, , London, London
Rating: 4.73

4.7 Rating 777 Reviews

94 %

of reviewers recommend Grass and Co.

4.7

Based on 777 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Grass and Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Grass and Co. 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and excellent products.”

Helpful Report

Posted 3 years ago

Hi Laura, Brilliant, thank you so much for posting! It's great to hear that you're enjoying using our products and we're really happy that your shopping experience was a good one. It's what we aim for every time. Thank you for choosing Grass & Co. and we hope to welcome you back again very soon. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I have been very pleased with the products and the services of this company.”

Helpful Report

Posted 3 years ago

Hi Leela, Thank you so much for taking the time to share your review. We're really happy to hear that you're loving the products and really hope that you continue to feel the balancing and soothing benefits. Thank you again for your support - it means the world to us right now! Love, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Great product, used every day.”

Helpful Report

Posted 3 years ago

Hi, Thank you, we really appreciate you taking the time to share your review. As a small business, we're committed to delivering the best products and flavours that are a joy to use every day. To hear that you agree is just fantastic! We're incredibly grateful for your support and thank you so much for choosing Grass & Co. Take care and wishing you a brighter 2021, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Fantastic customer service - I was originally sent the wrong item and this was rectified extremely promptly. Delighted with the products. Wonderful company”

Helpful Report

Posted 3 years ago

Hi, Excellent! And, thank you so much for taking the time to post. It's fantastic to hear that you're enjoying using our products. We aim to get each order right every time, but are happy to hear that we were able to solve your delivery issue speedily. Thank you for choosing Grass & Co. and we hope to welcome you back again very soon. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Excellent product. I am sleeping! Good postal service. Happy customer. 1000g calm.”

Helpful Report

Posted 3 years ago

Hi, There's no greater review than this! Enjoying a more restful night can make all the difference to your day. We're so happy to hear that you're feeling the benefits of our CALM 1000mg CBD Oil. Thank you for sharing such positive feedback. We know it will be really valued by others who are researching using CBD Oil for the first time. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Excellent product really nicely packaged Great customer service and quick delivery I recommend products to my patients!!!”

Helpful Report

Posted 3 years ago

Hi, We're really grateful to you for taking the time to review your purchase. It's always brilliant to hear from our customers and know that we're getting it right. We're absolutely delighted to hear that you rate the products and also that you're recommending them to your patients! Thank you so much for choosing Grass & Co. and please stay in touch. Wishing you a brighter New Year. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“My purchase of two Calm candles were Christmas presents for my nieces who were delighted with the gift.”

Helpful Report

Posted 3 years ago

Hi Mary, Thank you so much for your gift order. It's fantastic to hear that your nieces love their CALM candles! Our Aromatherapy Candles have been really popular as we all try to make our homes feel cosier during the colder months. Thank you for choosing Grass & Co. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Grass & Co provide excellent rapid customer service. The packaging is well presented and was a most welcome gift for my son. I personally use the CBD Calm range and have done for sometime it’s is effective and has a pleasant taste. Love the company, love the products. Enjoying the chocolate 😉 Thank you”

Helpful Report

Posted 3 years ago

Hi, Thank you so much for taking the time to post a review and to share your experiences. We're so happy to hear that you've tried our CBD Chocolate. It seems to have featured in quite a number of Christmas stockings this year! And, if your son has any questions about using his new CBD for, please direct him to our customer service email: hello@grassandco.com - we're always happy to help. Wishing you and your family a peaceful New Year and look forward to welcoming you back again soon. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Grass & Co are an incredible brand with excellent values, customer service and products. I’m so happy to have found such great products and a company I truly trust and support.”

Helpful Report

Posted 3 years ago

Hi Jade, It makes our day to read reviews like yours! We challenge ourselves to deliver the best possible brand and it's hugely rewarding for this to be recognised by you. Most importantly of all, we're really happy that you're enjoying your Grass & Co. products and appreciate you taking the time to post here. We feel incredibly grateful to have the best customers who are so generous with their support and kind words. Thank you so much and wishing you a brighter New Year. Love, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I learnt about it through That Gaby Roslin’s Podcast. Excellent products thank you”

Helpful Report

Posted 3 years ago

Hi, Thank you so much, this review made our day! We're so happy to hear that you found us through Gaby's brilliant podcast and to hear that you feeling the benefits of our products. We're really proud to be working with her. Thank you again for your support and for sharing your experience, it's hugely appreciated. Take care during this challenging time, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I regularly use Grass and Co's 1000mg CBD Hemp Oil, and it has frankly been life changing. I have TMJ in my jaw and depression, and this CBD oil has helped me hugely, physically and mentally. Plus they deliver on time and are always a phone call away in case I need them. James”

Helpful Report

Posted 3 years ago

Hi James, This is such a fantastic review, thank you so, so much! As a small business, we're committed to delivering the best products and customer service every time. So, to hear that you agree and have noticed the long-term benefits of CBD is amazing. We share all feedback and comments amongst our team and it's really rewarding to receive reviews from customers who choose to shop with us regularly. We're incredibly grateful for your continued support and also really appreciate you taking the time to share your personal experiences. We know that other people find them incredibly useful, especially if they are new to CBD. Take care and we look forward to welcoming you back again soon. Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Excellent product and excellent customer service. We will definitely order again!”

Helpful Report

Posted 3 years ago

Hi Gianfranco, Thank you so much for sharing your 5* review! We're delighted to hear that you're enjoying our products and that your shopping experience was positive. Thank you again for choosing Grass & Co. and we look forward to welcoming you back again soon. Take care during these difficult days, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“What a lovely company to deal with - wonderful products - amazing service and some of the best CBD products out there - we love them!”

Helpful Report

Posted 3 years ago

Hi Caroline, This is such a lovely review, thank you so much! We're really grateful for your support and it's this 5* feedback that pushes us on to keep delivering the very best product range to our brilliant customers. Take care and wishing you a wonderful weekend, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Great product, great customer service.”

Helpful Report

Posted 3 years ago

Hi Richard, Huge thanks for sharing your review. We're delighted to hear that you're happy with your order and shopping experience. We love to hear from our customers so that we get it right every time! Thank you again for your support. It's hugely appreciated, especially right now. Take care and we hope to welcome you back again very soon, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“It’s a yes from me”

Helpful Report

Posted 3 years ago

Hi Susan, Your review made our day! As a small business, it means the absolute world to hear that our CBD products are helping. We believe they should be a joy to take every day and it's brilliant to hear that you agree. Thank you so much for sharing your feedback, it's really appreciated. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Fantastic customer service- Beautiful products, perfectly packaged and swiftly delivered.”

Helpful Report

Posted 3 years ago

Hi, Thank you so much for sharing your 5* review - it's really appreciated by our small team. We're always incredibly grateful that our customers take the time to post. It's brilliant to hear that your order arrived speedily with you and that you're enjoying the products. It's what we aim for with every single order! Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I wish I could give more than 5 stars! Grass & co have genuinely changed my lockdown life. I was getting very stressed, anxious and regularly felt overwhelmed, but everything seems more manageable when I use their CBD first thing in the morning and early evening. These guys are head and shoulders above everyone else. Every purchase is a pleasure. The customer service team are lovely, the packaging is beautiful and their oils have really good flavours. I can't recommend them highly enough!”

Helpful Report

Posted 3 years ago

Hi Rose, This review made our day, thank you! We are so grateful to you for taking the time to get in touch and for such a brilliant description of your experiences. We know that other customers will really benefit from this encouragement, especially if they're new to CBD. We're delighted to hear that you've been feeling the benefits so quickly and that the whole shopping experience has been positive too. Thank you again for your kind words, they mean the world to us as a small business, especially right now! Take care and please stay in touch, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I absolutely love the Ease and Calm CBD blends. The flavours are delicious. The only issue is trying to make a bottle last...🤷‍♀️”

Helpful Report

Posted 3 years ago

Hi Kirsty, Thank you for your 5* review! It's fantastic to hear that you've been enjoying using both the EASE and CALM blends. The team always challenge themselves to deliver the best tasting CBD products so that they're a joy to use every day and we're so happy to hear that you agree. Also, just to let you know that we're looking into improving our pipettes this year so that it will be easier to control and monitor dosing. This may help your bottles lasts a little longer! We really appreciate you sharing your feedback and wish you a lovely weekend. Sarah and all the team at Grass & Co. x

Posted 3 years ago

“Service excellent - a gift so not used yet!”

Helpful Report

Posted 3 years ago

Hi Bernadette, Thank you so much for taking the time to post about your shopping experience. Our CBD and aromatherapy range were very popular gifts this Christmas and we really hope they were well-received. As a small business, your support is hugely appreciated more than ever right now. Thank you again and wishing you a lovely weekend, Sarah and all the team at Grass & Co. x

Posted 3 years ago

“I have recently started using Grass and Co products and I am super pleased with the results. It has helped me immensely to sleep better. Thank you”

Helpful Report

Posted 3 years ago

Hi Joao, This is such a brilliant review, thank you so much! It makes us really happy to hear that you're feeling the benefits of our CBD drops to help you sleep better. The team have worked very hard to source the finest quality ingredients for the best possible product experience and flavours, so it's wonderful to hear that you agree. Thank you again for sharing your feedback, it's hugely appreciated. Take care, Sarah and all the team at Grass & Co. x

Posted 3 years ago

Grass and Co. is rated 4.7 based on 777 reviews