Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.39

4.4 Rating 743 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

Metrics

Info

4.4

Based on 743 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin B

Grafter 5 star review on 3rd February 2022

Sue L

Melanie M

Anonymous

Anonymous // 01/01/2019

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“Great app, great service, great experience, great grafters. Will definitely use again! Thanks”

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“Jack did a great job and cleared the site after himself. Would definitely hire again!”

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“Turned up on time, friendly and did the job really well and quickly. Would recommend”

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“Craig was absolutely brilliant, arrived on time, got on with the job completely unsupervised and finished the job in super human time - incredibly hard working, would definitely recommend.”

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“The Grafter candidate cancelled a few hours before his starting time. Left us in a very bad position. No consquences for cancelling at the last minute.”

Helpful Report

Hi Theo. There are consequences for that, you can leave them a review and rating to tell other people what happened. This helps to filter out less reliable people. Please go back to Gratfer and leave a review. Thanks

“Rubbish app I got blocked the same day I received the job”

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Hi, your account was suspended for cancelling a job after you were supposed to have started the it. We can't offer work to people that let us or the clients down.

“Easy to use ,choice of grafters”

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“Very happy with the drafter we used. Payment was a little difficult as one of the pop ups needs a large screen to access. When I requested support it was assumed it was my error, once it was established that it wasn’t, my error rather than sorting the problem I was asked to try again, for the 4th time on a ,high resolution device, they meant bigger screen. The fees for this service should cover the cost of providing good payment mechanisms and non patronising support- some improvement needed”

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Hi Sue, I am sorry you had a bad experience, there was a problem with the screen which we have since fixed. The larger 'resolution' was our tech lead trying to help with the problem, I am afraid that's just the terminology they use, I don't think he was being patronising. We are rapidly developing Grafter all the time, which is where we spend the fees we make, so we will keep improving...

“Very good.”

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“Seems a great idea and platform functions well. However so far only not had any luck with grafters. Only a few replied to my chat out of 20 approx applicants, finally I booked someone who cancelled on the day due to "sickness". So the grafters themselves don't seem very reliable, however perhaps the job I posted is work that doesn't interest them.”

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“Vance is a hard worker who just gets on with the job. Fit, strong, careful and a positive attitude.”

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“Easy and efficient to use”

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“Quick easy way to find. labour.”

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“Good guy.Done exactly what we wanted.”

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“Excellent for hiring peoplei in very short notice”

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“Grafter works really well. Needed help for a house move, and the individual I hired was excellent. Couldn’t have worked out better.”

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“The two I hired were very poor , lazy and did not have the experience provided on the site . Elliot Stevens was particularly bad and aggressively turned up unannounced at clients house demanding money which he was owed ( I was holding off on paying due to all the damage he did on site . Will not be using again . You need to check people and references .”

Helpful Report

Hi Simon, I am sorry that you were not happy with the the people you chose. As you said, reading reviews is important, as provided on the site. Also if you hold back paying people it is better to explain why to them and discuss beforehand.

“First choice did not turn up and this is after several attempts at making contact. Second choice did not turn up. So I decided to go the old fashion way and asked friends if they knew someone who could help me. I ended up paying a lot less than I would have paid at Grafter.”

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I am sorry that Grafter didn't work out for you. I see that you only booked one person not 2 people and you didn't manage to communicate / agree a time with that person. Grafter cost 10% more than you pay the worker. This cover the costs to run the service and the benefits it provides, including the recruitment, contract, online payments, advice & support, invoicing etc

“Efficient and easy to use, I like the fact that I can see reviews on the Grafters”

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“Worked hard 👍🏼”

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Grafter is rated 4.4 based on 743 reviews