Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.39

4.4 Rating 743 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

Metrics

Info

4.4

Based on 743 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin B

Grafter 5 star review on 3rd February 2022

Sue L

Melanie M

Anonymous

Anonymous // 01/01/2019

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“5 stars it's good app”

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“Very good app”

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“I needed a labourer to help me landscape my garden with flexible working days depending on how the project evolved. Graft put me in touch with a labourer quickly and work is underway.”

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“Honestly all though the service was easy to use I don’t see the point when you agree to a worker then they don’t turn up. You have zero come back and our job was ruined because of it. The grafter just ignored our calls and didn’t contact us before to say he wasn’t interested anymore . There was no time to find anyone else. Will not use again”

Helpful Report

Hi Olivia, I am sorry you were let down by someone using Grafter. Like anywhere you could find workers, some people just let you down, and unfortunately Grafter is not immune to that. We take no-shows seriously and immediately remove anyone from the service that does this. Over time our online reviews of workers and removal of unreliable people helps improve the reliability of Grafters to be better that most sources of workers. Regards Grafter Team

“very happy with Grafter”

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“Grap way to do this”

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Hi Daniel, I see you found a job, but cancelled because of transport problems, after asking the client where the job is and when it starts. You can see the job location and start time on the job description so you know the details before you apply.

“Came on time, work with little supervision... Good listener..”

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“I tried Grafter 3 times. The first time all went well. The second and third times the grafters didn’t show and gave little to no communication. This left us in a very difficult situation. I like the concept but it’s just too unreliable.”

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Hi, I am sorry you appear to have very bad luck with the workers you chose. Please make sure you use the review system to check references and also to leave a review if they let you down to warn others.

“Great work”

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“Very good thank you”

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“Reasonably easy to use and so far no issues of particular note”

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“Very professional”

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“First time I have used grafter. Found it easy to use and managed to gain the interest of 4 workers within a day. Had a little difficulty managing on the smartphone as opposed to PC, but the help desk sorted me out very quickly. Thought the website worked extremely well right through completion and payment. Reading the online reviews helpful. Will use site again when in need of help. A pity grafter take 10% on top of workers wages.”

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“Outstanding service, I will be get all my work from here now! Very original and I’m sure will be huge very soon”

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“Can’t understand why got bad reviews on google! I think it’s an original concept that really works! I’ve only done one job but from what I understand, you do the work effectively and you get paid simple as that! Many benefits I’m sure this company will take off major! I’m currently only doing work through grafter now, much better pay than rip off agency! Many thanks warren j dent”

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“Just found out my account was blocked by grafter because I "posted 5 times and didn't hire anyone" ... sorry to burst your bubble but there are other sites for finding trades too and it wasn't a valid reason for blocking an account. Amateur website poorly managed and with this attitude it explains why they're not getting very far. Disappointed with the response and approach from this website.”

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In am afraid we cannot offer the service to people that decide not to pay us for using the service. We completed a review of your account and can see clear evidence you had organised work with people without paying, including directing them where to go while they were on the way to the job.

“Easy to get someone in but the quality of the worker was very poor.”

Helpful Report

Hi Daniel, I am sorry you weren't happy with the worker you hired. There is a mix of skills and capabilities across the Grafters, but the online profiles and reviews from past bosses should help make sure you pick the right person. Please make sure you read the reviews for the worker and critically post your own review if to let others know about your experience with the workers.

“Make life better”

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“I use grafter to find suitable work opportunities. It’s a good site and you can find work that suits your skill set and rates are clear and transparent. I would like if the website could be turned into an app as I think it would be more successful and gain greater usage. Also an area where users can add images of work completed would be welcome”

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“Absolutely brilliant worker and wouldn’t hesitate in recommending. Professional, courteous, conscientious and a wonderful person to boot. Will definitely be using again - left the garden looking amazing.”

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Grafter is rated 4.4 based on 743 reviews