Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.39

4.4 Rating 743 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

Metrics

Info

4.4

Based on 743 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin B

Grafter 5 star review on 3rd February 2022

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Anonymous // 01/01/2019

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“Grafter is very easy to use and produces responses each time I've used it. The interface is very intuitive and works really well. I would recommend Grafter.”

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“Great site that provided me with opportunities very quickly. Was out working straight away. A great tool for people looking for casual work.”

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“Labourer worked well on Tuesday and Wednesday... however didn' t show today but did advise site foreman. Hopefully he will be in tomorrow.”

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“Great value Quickest and easy way to find jobs Thank you”

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“With labourers in short supply using a platform to extend reach is a good strategy. The business process seemed robust and support provided quick turnaround and close engagement. I think employers would be interested in the employee value proposition. This wasn't visible to me, although I'm sure it must be on your website.”

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“Ease of employment was very good, and the two workmen got the job done. Only thing is, I found the payment arrangements very difficult indeed to understand, not at all intuitive.”

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“I used grafter to get a job which I got. Then was told it was cancelled. And had my account restricted ? Have not heard from grafter since. Have found employment for the time being.”

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Hi Ivor, The job wasn't cancelled, it went ahead and you completed it. We know this because you contacted support to ask where your payment was. However, you were never paid on Grafter, therefore it appears you broke the rules of using the service, so your account was suspended. If this is not the case please contact us and we will be happy to discuss and resolve this. Regards Grafter

“Handy, but fees are too high to make it viable to use regularly”

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HI Thom, thanks for the feedback. I am sure you will appreciate it is expensive to recruit and manage good grafters as well as developing and running an online platform, so we have to charge for the service, but we are on average about half the costs of most temp agencies.

“I found a few people but the one I hired let me down on the day”

Helpful Report

Hi Andy, I am very sorry you had a bad worker. Unfortunately people just let you down sometimes, no matter how or where you find them. But with Grafter we actively manage and remove poor workers from the platform to reduce the risk. Also the reviews from other clients help you pick more reliable and better workers. This helps us to provide more reliable people overall.

“Great service! Shaun was very punctual, very friendly and did a very professional job! I wouldn’t hesitate to hire him for future jobs!”

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“Posted a job. Got a response from a trades person and hired true same day. Great system and platform. Would definitely use again. Well worth a try.”

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“Alerts with every new job, decide whether it’s for you or not. Simply reject or accept. Employer ‘chats’ confirms details and up to you whether to continue or not. Have responsibility, turn up and do the work.”

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“So far so good only my first day as long as payment is made on time I will be very happy”

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“Never showed up or made contact to say why”

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Hi Dan, we are very sorry that happened. no matter where and how your hire people, some will just let you (and us) down from time to time. We minimise this happening on Grafter by actively managing the database and removing people who do this. The reviews also help withn this and I notice this guy didn't have a review, so there was always more risk. Sorry again. GRAFTER

“Just need to get this platform known to more people as there needs to be more work coming through for us to look for otherwise is a very good platform and easy to use.”

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“Great App to find labour at short notice”

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“Very good platform although room for improvement. Easy to use and apply for jobs.”