Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.39

4.4 Rating 743 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

Metrics

Info

4.4

Based on 743 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

Write Your review

Tell us how Grafter made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Grafter 5 star review on 17th September 2023

Anonymous

Benjamin B

Grafter 5 star review on 3rd February 2022

Sue L

Melanie M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Grafter helped us to find help for moving home, since it was our first time using Grafter we had great support from Richard who guided us all the way through the process of posting the job and answered all our questions promptly, grafters we hired were punctual, reliable and hard working, we highly recommend Grafter”

Helpful Report

“Great user experience. Nice and easy to use and the quick pay feature is very handy.”

Helpful Report

“Thanks Richard. You have been ver helpful to us not so tech savy. Would yuse again if needed.”

Helpful Report

“EXCELLENT SERVICE,WILL RECOMMEND”

Helpful Report

“Very good, very friendly , helpful and honest.”

Helpful Report

“Easy to use. Works well...so far.”

Helpful Report

“Easy to use platform and the guys did a great job. Could have been clearer on the charges.”

Helpful Report

“Got my first ever job using this service and it all went to plan got paid the same day. Very pleased.”

Helpful Report

“Adam worked with me to level the garden. Adam was a pleasure to work with and worked consistently hard the whole day, highly recommended.”

Helpful Report

“I enjoyed the job I found on Grafter, but it was only for 3 days, the only downside was that it wasn’t long enough but otherwise was a fantastic opportunity. I fully recommend, thank you”

Helpful Report

“Although I read the T&C's, it was not made clear that I would have to pay a platform fee.”

Helpful Report

I am sorry you didn't realise that, it is not only in the terms and conditions, but also on the home page and the 'Hire Grafter' pages of our website. It is also in the instructions for how to use the service in a few places in the help section. We obviously have to charge for the service in order to pay for it, but we are proud of the fact that we can help people find and hire people at a fraction of the cost of a temp agency or job board, we definitely don't try to hide it!

“Best app to find extra jobs. Can I choose when and where to work .”

Helpful Report

“Easy to use and everything as sorted quickly”

Helpful Report

“Easy to use platform let’s you get in touch with prospective clients.. prompt payment on completion of work and well defined process to protect all parties involved..”

Helpful Report

“Josh is a polite hardworking young man. He was punctual, dressed appropriately & I would highly recommend him.”

Helpful Report

“A fantastic site - very easy to use.”

Helpful Report

“I got underpaid by the Employer and apparently there's nothing anyone can do about it!”

Helpful Report

Hi Thomas - you didn't use the platform to be booked and paid for the job and went directly to the client to be paid cash. If you don't use grafter, we can't help you if you don't get paid properly. The only conversation we had with you, we warned you about going direct and not using the system and you said "Not a clue what you're on about to be honest mate".

“Super, simple way to get someone when needed”

Helpful Report

“The platform is great for small or long term work and so far the grafter used are great. Also grafters are insured so a peace of mind. Payment fair at 10% but there is 20% VAT added on not made clear. Other than that its a great platform. Also once offer made and booked you still have more grafters applying - which is good just incase the person blows out you could contact the others and get them in. But you still get texted message after you booked your grafter and you are expected to respond to these grafters? Sorry someone already booked. May be this should be automated and not receive texts to respond just if the grafter blows out - you just go to dash board and see he updated list. Once grafter booked - that should be the end of notifying the client me - but it does not stop! You keep on getting these annoying text - Personally too busy to answer back. Anyone that applies after grafter booked should have automated that they are on waiting list in clients dashboard if grafter booked fails to turn up - so they know client has booked grafter.”

Helpful Report

Hi Sheikh, You make a very good point about stopping the messages once someone is booked. We will add that idea to the next phase of development - Thanks! Tom

“Everything was smooth and clear. This was my first ob, the employer was sound as they come and gave me an opportunity. Grafternow is doing a great job with this platform, its straight forward and easy to use. Payment came pretty much straight away once the employer had done the payment.”

Helpful Report

Grafter is rated 4.4 based on 743 reviews