Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,257 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really pleased with your service great bargain fabulous sale 😀”

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Posted 4 years ago

Hi Sheila Thank you so much for the lovely review. We cant wait to see you again soon.

Posted 4 years ago

“Very fast efficient service”

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Posted 4 years ago

Hi Colin Thank you so much for the lovely review. We are so glad you were happy with our service.

Posted 4 years ago

“Great.. many thanks x”

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Posted 4 years ago

Hi Jane We are so glad you were happy with your order. We can't wait to see you again soon :)

Posted 4 years ago

“Everything brilliant, thank you”

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Posted 4 years ago

Thank you so much for the lovely review. We cant wait to see you again soon.

Posted 4 years ago

“If I’m honest was disappointed. We wanted to support our local business. My children bought me a voucher whilst on lockdown as their was a ring I had seen in shop. Obviously I know now I am unable to use gift vouchers in store that are bought online. The service in Ashby store was poor, and rude. I then settled with items online as you did not have the ring I wanted online, I used the voucher as I didn’t want to waste it. It’s a shame, as I won’t be returning to the store again and although easy to buy online was fiddly to do with measuring ring sizes and didn’t mirror what was held in store. I just settled in the end and hoped for the best,”

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Posted 4 years ago

Hi Jenny, Thank you for your review. We are so so sorry you weren't happy with the service you received with us. We will take your words on board and do what we can to improve our service in the future. Again our sincerest apologies.

Posted 4 years ago

“Beautiful necklace and arrived on time. Perfect little gift for a friend!”

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Posted 4 years ago

Hey Ellie Thank you so much for your kind review. We hope the necklace was well received. We are so glad you were happy with our service. x

Posted 4 years ago

“Received item next day. Very pleased with the charm I ordered. Definitely order from them again”

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Posted 4 years ago

Hi Kim, Thank you so much for the lovely review. We are so glad you love your charm as much as we do. We cant wait to see you again soon.

Posted 4 years ago

“Quick delivery,very good service.”

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Posted 4 years ago

Hi Carol Thank you so much for your kind review. We are so glad you were happy with our service.

Posted 4 years ago

“In grace it was a fantastic experience. I got myself 5 bracelets and will happily go back to get more charms for the other areas on all my bracelets. Loved it loads and would recommend everyone to go and have a look af least to see what you could and possibly would buy. No problems at all, very lovely staff too.”

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Posted 4 years ago

Hi Sharron. We are so pleased you were happy with your purchases. Please don't hesitate to send over any pictures of your bracelets as we would LOVE to see them. We can't wait to see you again soon.

Posted 4 years ago

“My first time online with Grace & co , first it went back to them as the address was wrong , i emailed after getting the tracking number and what had happened from that, Grace & co emailed me and could,nt get hold of me as it went to spam , so rang me and they were brilliant first class customer service , received my order the next day Thank you Karen Thompson”

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Posted 4 years ago

Hi Karen We are so glad you were happy with our service. It was lovely to speak to you and we hope your order was well received. We can't wait to see you again soon :) x

Posted 4 years ago

“Order arrived swiftly, all really good”

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Posted 4 years ago

Hey Charlotte Thank you so much for the lovely review. We cant wait to see you again soon.

Posted 4 years ago

“Amazing! I loved the ring xx”

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Posted 4 years ago

Hey Alexandra Thank you so much for the lovely review. We are so pleased you love your ring. We cant wait to see you again soon. x

Posted 4 years ago

“Excellent service. I needed a certain necklace for my partner's 50th birthday but none in stock at a certain shop. Grace & Co searched other shops to find a necklace in time.”

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Posted 4 years ago

Thank you so much for your kind review. We are so glad you were happy with our service. We hope the necklace was well received :) We look forward to seeing you again soon.

Posted 4 years ago

“Fantastic service and speedy delivery! 🙌🏻”

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Posted 4 years ago

Hi Teresa Thank you so much for your kind words. We are so glad you were happy with our service.

Posted 4 years ago

“Amazing product! And excellent fast delivery”

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Posted 4 years ago

Hi Stanley We are so glad you were happy with your order. We can't wait to see you again soon :)

Posted 4 years ago

“Great service, minimal packaging”

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Posted 4 years ago

Thank you so much for your kind review. We are so glad you were happy with our service.

Posted 4 years ago

“I ordered 3 nomination charms. They came a few days after i ordered. Great service.”

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Posted 4 years ago

Thank you so much for the lovely review. We are so pleased you are happy with your Nomination charms. We cant wait to see you again soon. x

Posted 4 years ago

“Great service, great product!”

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Posted 4 years ago

Hi Shirley We are so glad you were happy with your order. We can't wait to see you again soon :)

Posted 4 years ago

“easy site to buy from and very speedy delivery”

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Posted 4 years ago

Thank you so much for your kind review. We are so glad you were happy with our service.

Posted 4 years ago

“Never ordered before but definitely will again. Great selection of jewellery.”

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Posted 4 years ago

Hi Amanda. Thank you so much for the lovely review. We cant wait to see you again soon.

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,257 reviews