Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,363 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 20th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for a speedy transaction!”

Helpful Report

Posted 5 years ago

Hello, Denise. Thank you for quickly dropping in some positive feedback. We really appreciate the support and a 5-star review of our service. We hope that you'll think about coming back to us in the near future. Thanks, again and we hope that you enjoy your LINKS OF LONDON charm.

Posted 5 years ago

“Great service!”

Helpful Report

Posted 5 years ago

Hi. Great service is exactly what we aim to achieve. Thank you for taking the time out to leave us a review. We hope that your experience with us will enable you to consider shopping with us again, soon. Maybe for more JOMA JEWELLERY! Thanks, again.

Posted 5 years ago

“Delivery & packaging were excellent. My son loved his 18th birthday present! Thank you”

Helpful Report

Posted 5 years ago

Hello, Philip. We just wanted to leave a quick note to your reply to say thank you for taking the time out to leave us such positive feedback. Especially when there's a smile involved somewhere. We hope that the GUESS watch has indeed been well-received, and we hope that you'll consider returning to us for more gift purchases, or maybe even a treat for yourself at some point in the future. Thank you, again, Philip.

Posted 5 years ago

“Great service,fast delivery. Would highly recommend.”

Helpful Report

Posted 5 years ago

Hello, And once again, thank you for finding us. We just wanted to leave a quick reply to say thank you for your review. We hope that your shopping experience was a painless one, so much so that it we hope that you'll consider shopping for more NOMINATION charms in the near future. Thanks, again.

Posted 5 years ago

“Smooth & quick transaction. Great communication and a pleasure to business with you *”

Helpful Report

Posted 5 years ago

Hello, Laura. And again as we like to say, thank you for finding us. Thank you also for taking the time out to leave us such a fab, littler review. It gratefully received. Please enjoy the COEUR DE LION bracelet purchased, and we hope that you may consider returning to us for the matching earrings or necklace, perhaps? Nevertheless, we hope that you will consider us for any gifts or treats in the future. Thank you, again, Laura.

Posted 5 years ago

“Excellent service as usual.”

Helpful Report

Posted 5 years ago

Hi Garry. We just wanted to drop you a quick note and reply to say thank you not only for your order but also, for the review which you have left for us. It means a great deal. We hope that the charms will be well-received, because by looking at the charms selected, you're saving them until later! Thanks, again, Garry, and we hope that you'll be back to us, soon.

Posted 5 years ago

“Thankyou for my order it’s lovely I’m well pleased with it, fast and efficient service too *****”

Helpful Report

Posted 5 years ago

Hello, Sandra. We wanted to say thank you for taking the time out to leave us such a lovely, little review. Even with the bonus 5-stars added! We hope that our engraving was to your liking and we hope that the others were also well-received. hopefully, you'll consider returning to us for more NOMINATION charms in the near future. Thank you, again, Sandra.

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Hi. We just wanted to drop you a quick little note to say thank you for leaving us a 5-star review. it means a lot to us. We hope that your experience will keep us in mind for any future NOMINATION charm purchases. And again, thank you for finding us.

Posted 5 years ago

“Super service, fast delivery”

Helpful Report

Posted 5 years ago

Hello, Kelly. Just dropping you a quick reply to your review to say thank you for doing it. We try to be as efficient as possible and to keep you up to date the best way that we can. We hope that you'll be back to visit us, again, soon.

Posted 5 years ago

“My order was perfect and will be making another order of charms in the next few weeks.Thank you”

Helpful Report

Posted 5 years ago

Hello, Shelley. Thank you for not only finding us but also for coming back. We appreciate yourself taking the time to leave us a little review. Feedback positive or negative is important to us. We hope that your NOMINATION charms have been well-received, and we have our fingers crossed in the hope that you'll be coming back to us for more, soon. Thanks, again, Shelly.

Posted 5 years ago

“Quick delivery and I was pleased with the offers available. My only concern was that the nomination charms I had ordered cake joined together and I had to research how to separate them.”

Helpful Report

Posted 5 years ago

Hello, Laura. Thank you for finding us. We just wanted to drop to you a quick note to say thank you for taking the time out to leave us a little review. We'll be looking into ways to improve expanding the knowledge of putting together and separating NOMINATION charms to those who are new to them, as we wish to be able to make them accessible to as many people as possible. We have NOMINATION keys, too to help with the assembly, if this may be of interest to you in the future, and we do hope that you'll consider returning to us so we can achieve a 5-star review. Thank you, again for your feedback, Sandra.

Posted 5 years ago

“Have ordered with Grace & Co on numerous occasions and they are excellent! Goods have arrived well packaged, in very good time, and the items themselves are exceptional quality. Communication is first-class. They always keep you well informed with your order and it’s process. I would certainly recommend Grace & Co to friends and family.”

Helpful Report

Posted 5 years ago

Hello, Sandra. And thank you for coming back to us. We don't think that we could have written a review better ourselves, so we thank you for your kind words and support. Our process is very important to us and we're glad to hear that we are doing well with it. Thanks, again, Sandra, and we hope to be seeing you again, soon.

Posted 5 years ago

“Second time I’ve ordered a nomination charm from you. First time was engraved so took a little longer but second one ordered one day, received the next. Amazing, thank you.”

Helpful Report

Posted 5 years ago

Hello, Mrs. Smith. We just wanted to drop you a quick reply to your review to say thank you for taking the time out to leave us such positive feedback. Our NOMINATION engravings tend to take a max of 5 working days, but we do always try to be quicker enabling us to exceed customer expectations. We hope that your charm has been well-received, and we look forward to seeing you again, soon. Thanks, again, Mrs. Smith.

Posted 5 years ago

“Excellent service. I got the best price on the internet for a lovely Swarovski bracelet. This was delivered in super quick time. Will definitely buy from this company again.”

Helpful Report

Posted 5 years ago

Hi, Janet. And once again, thank you for finding us. We're glad that we were able to offer competitive prices and especially being able to get the item out to you quickly, safely, and efficiently. We hope that your experience with us was a happy one, and we look forward to seeing you again, soon. Thanks, again, Janet.

Posted 5 years ago

“Order ready the sane day and staff in the shop were very helpful.”

Helpful Report

Posted 5 years ago

Hello, David. Thank you for leaving us such a fab, little review. It's really appreciated. We hope that this experience will enable you to consider returning to us in the near future. And again, thank you for finding us.

Posted 5 years ago

“Great product & fast delivery.”

Helpful Report

Posted 5 years ago

Hello, Karen. We're just replying to your review to say thank you for leaving us some positive feedback. We appreciate yourself taking some time out for us and don't forget, we do pen refills and phone-cases by SWAROVSKI, too! We hope that you'll consider coming back to us soon.

Posted 5 years ago

“Lovely piece of jewellery, fast delivery and brilliant customer service.”

Helpful Report

Posted 5 years ago

Hello. And again, as we like to say, thank you for finding us. We just wanted to drop you a quick reply to say thank you for taking the time out to leave us this little review. It makes our day these positive pieces of feedback. We hope that your rose gold NOMINATION charm has been well-received and we hope that you'll come back to us for more charms in the near future. Thanks, again.

Posted 5 years ago

“I bought these gorgeous earrings as a special birthday gift for my sister who was delighted with the them. Pleasure to deal with Grace & Co who provided a professional, efficient service.”

Helpful Report

Posted 5 years ago

Hello, Mary. Thanks for leaving us such a lovely, little review. it means a lot to us. We're glad to hear that the NOMINATION earrings that you purchased have been well-received. Thank you for taking the time to leave us this review, and we hope that you'll think about us for more gifts or even a treat for yourself in the future. Thanks, again.

Posted 5 years ago

“Excellent service arrived promptly. Even better Grace & Co do not charge for delivery. Thank you”

Helpful Report

Posted 5 years ago

Hello, And once again, thank you for finding us. We just wanted to drop you a quick note to say thank you for taking the time out to leave us a little review. We glad to hear such positive feedback, and we hope that you'll consider coming back to us soon. (We've just put some new VIVIENNE WESTWOOD jewellery pieces up online, should you be interested) Thank you, again.

Posted 5 years ago

“Arrived quickly and ordering was quick and easy”

Helpful Report

Posted 5 years ago

Hello, Kath. Thanks for taking the time out to leave us a positive review. These make our day. We hope that the Gold NOMINATION Charms have been well-received, and we hope also that you may consider returning to us again for more in the future. Thanks, again, Kath.

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,363 reviews