Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,253 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer experience. Item received quickly as promised.”

Helpful Report

Posted 2 years ago

“Great company, really quick delivery and I was kept up to date with progress of my order. Would definitely recommend Grace & Co.”

Helpful Report

Posted 2 years ago

“Really pleased with the bracelets 👍”

Helpful Report

Posted 2 years ago

“Great company, great range of products”

Helpful Report

Posted 2 years ago

“Good item great price and come on time”

Helpful Report

Posted 2 years ago

“The item came through exactly when expected and stated right before christmas. Its been beautifully varnished and no fingerprints on the item. (That's a big plus for me) Its going to be a present for my mother this christmas and I know she will love it :)”

Helpful Report

Posted 2 years ago

“Brilliant service will defo order on line again. Thanks”

Helpful Report

Posted 2 years ago

“Thank you I’ve just received it and it’s beautiful my mum will love it thank you xx”

Helpful Report

Posted 2 years ago

“This company provides a fast efficient service with great communication. Impressed”

Helpful Report

Posted 2 years ago

“Very pleased with the service. Items ordered were exactly as displayed on the site, but the packaging was more than expected. Exceptional service Will definately use this site again and have told friends and family to check it out.”

Helpful Report

Posted 2 years ago

“Great service thank you”

Helpful Report

Posted 2 years ago

“I ordered wrong size earrings by error ,the lady in Hinckley Grace & Co was extremely unhappy about this offering no alternative, I suggested if I could swap them for the smaller size offering to pay the same price as it was my mistake after all, she just huffed & went off,she changed them & said "do uou want jewellery cleaner for £5.00 to make up the money ,which I didn't really ,she said you'll just have to have a credit note then abruptly, whichI replied I didn't mind that at all & thanked her,she never smiled or anything, I have dealt with this shop assistant before When there was a 20% offer on throughout the shop & shestill tried to charge me full price when I asked " are they not 20%this week as in your posters everywhere in the shop ,she never apologised for thr mistake ,she just went ahead with the transaction, I came outthat day feeling disappointed as I have always found the staff excellent, friendly & super helpful & this member of staff really does let them down ,I'm sorry about this ,a normally happy customer.”

Helpful Report

Posted 2 years ago

“My nomination charm came today and its perfect! Came neatly wrapped and in a cute packet.”

Grace & Co Jewellery 5 star review on 13th December 2022

Helpful Report

Posted 2 years ago

“A lovely ring for my Grandaughter, well packed.”

Helpful Report

Posted 2 years ago

“I havent recieved my order so cant review”

Helpful Report

Posted 2 years ago

“It took longer to come than it said and i thought and I wasn’t able to track it at all”

Helpful Report

Posted 2 years ago

“I did not get my order”

Helpful Report

Posted 2 years ago

“First time using company will use again very friendly and accommodating staff”

Helpful Report

Posted 2 years ago

“Excellent service and good communication”

Helpful Report

Posted 2 years ago

“Beautiful charm, excellent service”

Helpful Report

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,253 reviews