Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,351 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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“Great value; friendly competent staff and correspondence faultless service. Would definitely recommend”

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Posted 4 years ago

Hi there, Thank you for finding us. We are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“It was straightforward to order. You kept me up to date with how the order was progressing and I received the order in good condition in the time I needed it to arrive.”

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Posted 4 years ago

Hi Nicky, Thank you for your kind review. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“The necklace I ordered arrived quickly and was beautiful! My mum was so chuffed with her gift :)”

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Posted 4 years ago

Hi Katie, We are so happy to hear your mum loved her necklace and hope to see you again soon :) x

Posted 4 years ago

“Ordered as a birthday gift. It arrived much quicker than we expected and my 14 year old horse mad neice loved it.”

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Posted 4 years ago

Hi Michelle, We are so pleased to hear your niece loved her present and hope to see you again soon :) x

Posted 4 years ago

“Excellent service thank you”

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Posted 4 years ago

Hi there, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :)

Posted 4 years ago

“The service was amazing. I accidentally misspelled my address and it was sorted within hours! Fantastic service and my order was impeccable. Will definitely order from here again.”

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Posted 4 years ago

Hi Abigail, Thank you for such a lovely review. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Amazing service”

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Posted 4 years ago

Hi Jamie, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :)

Posted 4 years ago

“Easy to use web site, great price for my Ted Baker earrings. Good communication regarding order being processed and dispatched. Well packaged just a shame one earring broke on second wear but this is not Grace & Co fault, poor earring design.”

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Posted 4 years ago

Hello, Lisa. And as we like to say, thank you for finding us! These particular earrings have been quite popular for us and we've had no issues as of yet, but we do still have some in stock, so if these have already broken and for this to occur, no fault of your own, follow the details on our Delivery & Returns policy (we sent a link in your order confirmation email) and when we get the faulty earrings back we'll send out a fresh pair you, if you wish.

Posted 4 years ago

“Very attentive with the process and also get an email when items are in stock”

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Posted 4 years ago

“Perfect Thank you”

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Posted 4 years ago

Hi David, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

Hi there, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :)

Posted 4 years ago

“Great selection and quick delivery, even a little handwritten note saying stay safe just brilliant”

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Posted 4 years ago

Hi Marisa, Thank you for your kind review. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Satisfactory but not special”

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Posted 4 years ago

“Quick easy service and they had a qudo sale on which is exactly what I was looking for.”

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Posted 4 years ago

Hi Lesley, Thank you for finding us. We are so pleased to hear you are happy with our service and found what you were looking for. We hope to see you again soon :)

Posted 4 years ago

“Excellent service. Will definately order from Grace & Co again. Lovely handwritten 'stay safe' message enclosed.”

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Posted 4 years ago

Hi there, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Great quality and service”

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Posted 4 years ago

Hi there, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :)

Posted 4 years ago

“Amazing service. Ordered a bracelet as a gift, came really quick and in a lovely package. Loved the little message to little things mean alot thank you so much your all doing a great job”

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Posted 4 years ago

Hi Sarah, Thank you for your lovely review. We are so pleased to hear you are happy with our service. We hope to see you again soon :) x

Posted 4 years ago

“EXCELLENT SERVICE FROM ON LINE ORDERING TO COLLECTION FROM THE SHOP!!! BRILLIANT STAFF Mandy & Keith Wilkinson”

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Posted 4 years ago

Hi Mandy & Keith, Thank you for your kind review. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 4 years ago

“Brilliant service, despite my confusion, very helpful and friendly, great job thank you”

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Posted 4 years ago

“We were very happy with our order and kept up to date with with the order thank you”

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Posted 4 years ago

Hi Nick, Thank you for finding us. We are so pleased to hear you loved your purchase and hope to see you again soon :) x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,351 reviews