Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,253 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Prompt turnaround from order going in and delivery. Packaged well and with a safe and quick delivery. A very polite courtesy call about a query that I had. Thank you for the service so far and I will be ordering from you again!”

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Posted 2 years ago

Hi Brenda, Thank you for finding us. We're so pleased to hear how happy you are with our service overall, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent service, parcel arrived safely and ahead of time. The charm is beautiful, thank you”

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Posted 2 years ago

Hi Karen, Thank you for finding us. We're thrilled to hear how happy you are with both our service and your new Pandora charm, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Late Birthday present ordered on the 8th June , delivered on the 9th June.very good service, wife very pleased. If I had ordered sooner postage would have been cheaper,”

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Posted 2 years ago

Hi there, Thank you for your review. We're so pleased to hear how happy you are with our service and delighted to hear your wife loves her present. We hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Great choice of nomination charms and fast service”

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Posted 2 years ago

Hi Suzanne, Thank you for finding us. We're really pleased to hear you're happy with our selection of Nomination charms and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Many thanks to Danielle who turned a negative into a great big positive experience for me. I initially received the wrong ring from my order, the correct ring was no longer in stock, however Danielle went out of her way to obtain another one from the Spanish jewellery company which I received last week. Excellent customer service and I will definitely be back for future purchases.”

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Posted 2 years ago

Hi Bev, Thank you for your lovely review. We're so sorry to hear that you received the wrong UNOde50 ring initially but really happy that Danielle was able to rectify this with you and obtain the correct one - we will pass your kind comments on to her. We hope you love your new ring and look forward to seeing you again in the future :) Stay safe. x

Posted 2 years ago

“Very fast delivery and well packaged. Extremely happy as I needed urgently for a gift.”

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Posted 2 years ago

Hi Caroline, Thank you for your kind review. We're so pleased to hear how happy you are with our service and presentation, we hope the gift was well received! Stay safe. x

Posted 2 years ago

“Quick delivery wrapped lovely smooth service would use again”

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Posted 2 years ago

Hi Sally, Thank you for finding us. We're so pleased to hear how happy you are with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Very good company ordered my necklace (over bank holiday) and it was with me by the Tuesday. Excellent service indeed. Will definitely be ordering again”

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Posted 2 years ago

Hi Christina, Thank you for your lovely review. We're delighted to hear how happy you are with our service and that your Pandora necklace was delivered so quickly. We hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Very easy too order, which arrived before date stated”

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Posted 2 years ago

Hi there, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Bought a necklace for my daughter’s 30th birthday. Delivered on time and she loves it.”

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Posted 2 years ago

Hi Lisa, Thank you for finding us. We're thrilled to hear your daughter loves her new Clogau necklace and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Only just started ordering from Grace & Co but from the start 5 star service would recommend to anyone.”

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Posted 2 years ago

Hi Tim, Thank you for your lovely review and recommendation. We're delighted to hear how happy you are with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Easy service quock delivery beautiful item”

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Posted 2 years ago

Hi Martin, Thank you for finding us. We're so pleased to hear you're happy with the Vivienne Westwood earrings you purchased, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Great service & quick delivery”

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Posted 2 years ago

Hi Emily, Thank you for your review. We're so pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Really good experience fast delivery”

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Posted 2 years ago

Hi Malgorzata, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Arrived on time. It’s a gift…”

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Posted 2 years ago

Hi Paula, Thank you for your review. We're really pleased to hear you're happy with our service and hope the recipient loves their new necklace. We hope to see you again soon :) Stay safe. x

Posted 2 years ago

“I’ve bought from Grace & Co before, their choice and service is excellent. I will buy from them again.”

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Posted 2 years ago

Hi there, Thank you for your lovely review. We're so pleased to hear that you continue to be happy with our service and products, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Order received quickly as Grace & Co were very efficient at resolving an issue with my delivery due to one of the items being out of stock. Items arrived very well packaged and the recipient loved them. Can't fault anything will definately use again.”

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Posted 2 years ago

Hi Heather, Thank you for your kind review, we're sorry to hear that one of your items was out of stock but glad we could resolve this for you. We're really pleased to hear the recipient loved their gift and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Product wqs delivered very fast and quality was really good”

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Posted 2 years ago

Hi Mikolaj, Thank you for your review. We're so pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Great service”

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Posted 2 years ago

Hi Lucrezia, Thank you for your review. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent service, glad to have found you, will definitely use again.”

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Posted 2 years ago

Hi Sandra, Thank you for finding us. We're really pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,253 reviews