Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Birthday earrings gift Fabulous customer service. Item arrived well packed and in pristine condition. Lovely gift bag enclosed and a personalised note included, very nice touch! Highly recommend shop with this company!”

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Posted 2 years ago

Hi Elaine, Thank you very much for your kind review and recommendation. We're thrilled to hear how happy you are with our service and hope the Swarovski earrings were well received! We hope to see you again soon :) x

Posted 2 years ago

“The whole experience of shopping with Grace and Co was excellent. The ordering was simple and I was kept informed of progress all along the way. My items arrived very quickly and I am well satisfied with the products. Thankyou.”

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Posted 2 years ago

Hi Colin, Thank you so much for your lovely review. We're delighted to hear how happy you are with both our service and the Rose Gold Nomination charms, we hope to see you again soon :) x

Posted 2 years ago

“Very helpful when one if my items was out of stock even though the order went through on line the lady was very helpful but i couldnt find anything else similar i was dissappointed 🙄”

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Posted 2 years ago

Hi Margaret, Thank you for your review. We're so sorry to hear that one of your items was out of stock and you were unable to find anything similar. We hope that your other item was well received :) x

Posted 2 years ago

“Great service and quick delivery. Items exactly as shown. Would recommend to everyone and will be using them again soon”

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Posted 2 years ago

Hi Barbara, Thank you for your kind review and recommendation. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 2 years ago

“My order arrived faster than advised which was excellent and was wrapped with care. Fantastic service and will definitely use Grace & Co again. I highly recommend them.”

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Posted 2 years ago

Hi Nicola, Thank you for your lovely review and recommendation. We're so pleased to hear how happy you are with our service and hope you love your new Nomination charms. We hope to see you again soon :) x

Posted 2 years ago

“I have placed quite a few orders with grace and co over the last few years and they have never let me down I even got a phone call to check an order as I had ordered something that didn't match the rest of the order my mistake”

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Posted 2 years ago

Hi Steven, Thank you for your kind review. We're so pleased to hear you continue to be happy with our service and hope your Nomination charms were well received. We hope to see you again soon :) x

Posted 2 years ago

“Beautiful jewellery packaged with love and care. The customer service I received was beyond my expectation and I really appreciate all the time you took to reply to my messages. Thank you for the Beautiful items which were bought as special gifts to my family.”

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Posted 2 years ago

Hi Jenny, Thank you so much for your lovely review. We're thrilled to hear how happy you are with our service and will pass your kind comments on to our web team. We're so pleased to hear the Nomination bracelets and charms were received well too and hope your family loved their presents! We hope to see you again soon :) x

Posted 2 years ago

“Thankyou for delivering my nomination charm it was for my granddaughters birthday on time , it is lovely will be ordering from you again”

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Posted 2 years ago

Hi Jackie, Thank you for your kind review. We're so pleased to hear how happy you are with the Silver Nomination Charm and hope your granddaughter loved her present! We hope to see you again soon :) x

Posted 2 years ago

“Super fast delivery of goods.”

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Posted 2 years ago

Hi Lesley, Thank you for finding us. We're really pleased to hear how happy you are with our service and hope your new Nomination charms were well received. We hope to see you again soon :) x

Posted 2 years ago

“Item stunning beautiful presentation my daughter will love her nomination bracelet would highly recommend first class service thank you”

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Posted 2 years ago

Hi Danielle, Thank you for your lovely review and recommendation. We're thrilled to hear how happy both you and your daughter are with her Nomination bracelet and engravable charm. We hope to see you again soon :) x

Posted 2 years ago

“Necklace as described. Good price. Quick delivery.”

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Posted 2 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with your purchase as well as our service. We hope to see you again soon :) x

Posted 2 years ago

“I bought the forget me not earrings and necklace as a remembrance of my late husband. It should have been our Ruby wedding this year and I wanted something special. I'm glad I saw your sight and they are beautiful.”

Grace & Co Jewellery 5 star review on 5th July 2022

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Posted 2 years ago

Hi there, Thank you for your kind review. We're so sorry for your loss but delighted to hear you were able to find something special as a remembrance of your late husband. We hope to see you again soon :) x

Posted 2 years ago

“Great range of products and availability of what I was after, which was difficult to find elsewhere. Order was processed quickly and arrived when promised.”

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Posted 2 years ago

Hi Stephen, Thank you for finding us. We're really pleased to hear how happy you are with both our service and range of products. We hope to see you again soon :) x

Posted 2 years ago

“Excellent service as always and delivery very quick. Cannot fault Grace & Co thats why I continue to order from you.”

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Posted 2 years ago

Hi Linda, Thank you for your lovely review. We're so pleased to hear you continue to be happy with our service and hope your Nomination charm was well received. We hope to see you again soon :) x

Posted 2 years ago

“Necklace was perfect for friends birthday present. Came fast and well packaged . Always recommend grace and co .”

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Posted 2 years ago

Hi Ruth, Thank you for your kind review and recommendation. We're delighted to hear you continue to be pleased with our service and hope your friend loved her new Ted Baker necklace. We hope to see you again soon :) x

Posted 2 years ago

“Excellent service, delivery before estimated.”

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Posted 2 years ago

Hi Helen, Thank you for finding us. We're thrilled to hear you're happy with our service and that your Nomination bracelet arrived so quickly. We hope to see you again soon :) x

Posted 2 years ago

“Everything was perfect very good service would highly recommend.”

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Posted 2 years ago

Hi Malcolm, Thank you for your review and recommendation. We're so pleased to hear how happy you are and hope the Pandora charm was well received. We hope to see you again soon :) x

Posted 2 years ago

“Excellent service, fast delivery and great customer services. Thank you.”

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Posted 2 years ago

Hi Linda, Thank you for finding us. We're really pleased to hear how happy you are with our service and hope your Pandora Bracelet was well received. We hope to see you again soon :) x

Posted 2 years ago

“Received goods very quickly. Every easy website to us . Would definitely use again.”

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Posted 2 years ago

Hi Dianne, Thank you for finding us. We're really pleased to hear you're happy with our service and that your order arrived so quickly. We hope to see you again soon :) x

Posted 2 years ago

“Excellent service and very pleased with my purchase”

Grace & Co Jewellery 5 star review on 4th July 2022

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Posted 2 years ago

Hi Julie, Thank you for finding us. We're so pleased to hear how happy you are with your engraved Pandora charm as well as our service. We hope to see you again soon :) x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews