Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,351 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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“Very quick and good quality”

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Posted 4 years ago

Hi Scott, Thank you for finding us. We are so pleased to hear you are happy with your order and the service provided. We hope to see you back again soon :) x

Posted 4 years ago

“Lovely necklace and delivery was 1st class.”

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Posted 4 years ago

Hi there, Thank you so much for such a lovely review. We are so pleased you love your necklace as much as we do. We hope to see you back again soon :) x

Posted 4 years ago

“Arrived on time, well packaged and good price. Excellent”

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Posted 4 years ago

Hi Dan, Thank you for your kind review. We are so pleased to hear you had a great experience with us. We can't wait to see you again soon :) x

Posted 4 years ago

“I ordered three pairs of pink pearls from Grace & Co. for my daughters. They were more lilac in colour than the pink pearls I had previously bought but were still absolutely beautiful. I’m really pleased with them and would buy them again. Thank you Grace & Co.”

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Posted 4 years ago

Hi Navdeep, Thank you for finding us. We are so glad to hear you loved your pearl earrings as much as we do :) We hope to see you again soon x

Posted 4 years ago

“Yes great 👍”

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Posted 4 years ago

Hi Michele Thank you for your kind review. We are so pleased to hear you are happy with our service. :) x

Posted 4 years ago

“The purse was part of a gift for my daughters 30th. She was delighted with it. Only complaint I had was that there was a slight mark in the inner lining which could not be removed”

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Posted 4 years ago

Hi Linda. Thank you for your kind review. We are so sorry to hear there was a mark in the purse you bought with us. Please don't hesitate to get in touch with us at hello@graceandcojewellery.co.uk and we can do our best to get this sorted for you. We are pleased to hear though that your daughter loved the item.

Posted 4 years ago

“Excellent! Prompt delivery with no issues whatsoever 😊”

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Posted 4 years ago

Hi Tracy. Thank you so much for your kind review. We are so pleased to hear you had a great experience with us. We can't wait to see you back again soon :) x

Posted 4 years ago

“Great service will us again thank u”

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Posted 4 years ago

Hi Caroline, thank you so much for your great review. We are so pleased to hear you had a good experience with us. We can't wait to see you again soon. :) x

Posted 4 years ago

“I ordered what I thought was a nomination charm. It was a gift and took awhile to arrive. When I gave the gift it didn’t fit her bracelet as it was the bigger charm for nomination. I didn’t know nomination didn’t bigger bracelets and charms. Will not buy online again as I now have a charm which I can’t even give away as no one has the bigger charm bracelet”

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Posted 4 years ago

Hey There, Thank you for finding us. We are so sorry to hear your BIG charm didn't fit your classic bracelet. Nomination has a variety of ranges varying in size. If you get in touch with us at Hello@graceandcojewellery.co.uk we would be happy to get this exchanged for another Nomination charm that does fit your bracelet.

Posted 4 years ago

“My item arrived super quick and perfectly packaged . Nice communication also. I'm delighted with my ted baker ring. Absolutely gorgeous and a fantastic price ! So glad I found Grace & Co”

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Posted 4 years ago

Hi Ashleigh, Thank you for such a lovely review. We are so pleased to hear you love your Ted Baker ring as much as we do. We really can't wait to see you again soon :) x

Posted 4 years ago

“Really pleased, delivery was really fast came the next day”

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Posted 4 years ago

Hi Rachel. Thank you for your kind words. We are so pleased to hear you are happy with your experience with us. We hope to see you again soon :) xx

Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

Hi Joyce, Thank you for your kind review. We hope to see you back again soon :) x

Posted 4 years ago

“Excellent service! Will use again.”

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Posted 4 years ago

Hi Susan. Thank you for such a great review. It's so good to hear you were happy with the service. We hope to see you again soon :) x

Posted 4 years ago

“My daughter adores her charm?? The package arrived quickly and was really well packaged. Thank you”

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Posted 4 years ago

Hi Dale, We are so pleased to hear your daughter loves her charm. Thank you for leaving such a lovely review. We can't wait to see you again soon. :) x

Posted 4 years ago

“Really fast order, would definitely recommend”

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Posted 4 years ago

Hi Tamzin, Thank you for such a lovely review. We are so pleased to hear you had a great experience with us and thanks again for the recommendation. We hope to see you again soon :) x

Posted 4 years ago

“All ok. Thank you”

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Posted 4 years ago

Hi Nicola, Thank you for such a lovely review. We are so glad to hear everything went okay with your order. We hope to see you again soon :) x

Posted 4 years ago

“Extremely pleased with purchases, quick delivery.”

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Posted 4 years ago

Hi Linda, Thank you for finding us and thanks again for leaving such a lovely review. We are so pleased to hear you love your purchases and we can't wait to see you back again soon :) x

Posted 4 years ago

“Was fast delivery”

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Posted 4 years ago

Hi Ben, Thank you for your kind review. We are so pleased to hear you had a great experience with us. We can't wait to see you again soon :) x

Posted 4 years ago

“Very happy with product and was easy process from start to finish. Will purchase again in future”

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Posted 4 years ago

Hey Anna, Thank you so much for your lovely review. We are so pleased to hear you had a great experience with us. We can't wait to see you again soon :) x

Posted 4 years ago

“The product was perfect, the shipping was quick, however the box was crushed”

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Posted 4 years ago

Hi Olivia. Thank you for leaving such a lovely review. We are so sad to hear your box was crushed in the post. The Ted Baker packaging is sent out flat so we don't usually have this issue. However, if you contact us we would be happy to send out new packaging for you.

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,351 reviews