Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,257 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant 🤩”

Helpful Report

Posted 3 years ago

Hi Beverley, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Great, prompt service and communication throughout. Charms arrived a few days earlier than expected. Choice and availability was good.”

Helpful Report

Posted 3 years ago

Hi Pam, Thank you for your kind review. We're really pleased you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Fantastic service”

Helpful Report

Posted 3 years ago

Hi Lisa, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Yes easy to order lovely goods and arrived very quickly with free postage”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for finding us. We're really pleased to hear you're happy with our products and service. We hope to see you again soon :) x

Posted 3 years ago

“I'm not very tech savvy and needed some help getting my Nomination charm so I rang up and Grace & Co and they were more than happy to help me. Thank you. Wonderful customer service which you don't seem to get online nowadays.”

Helpful Report

Posted 3 years ago

Hi Judy, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent customer service, super fast delivery”

Helpful Report

Posted 3 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Package arrived early and intact. Very please. My neice loved it.”

Helpful Report

Posted 3 years ago

Hi Leanne, Thank you for your review. We're so pleased to hear that your niece loved her present and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Joseph McLean was very helpful over the telephone when my discount code wouldn't work.”

Helpful Report

Posted 3 years ago

Hi Amanda, Thank you for your review. We're really pleased you're happy with the service received and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent customer service, my items were well package,delivery was faultless and very happy with item quality.”

Helpful Report

Posted 3 years ago

Hi Elisha, Thank you for your kind review. We're so pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Always excellent service instore and home delivery. Quick delivery too. Thank you”

Helpful Report

Posted 3 years ago

Hi Michele, Thank you for finding us. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Ordered refills my Swarovski Pen and they did not arrive Poor Service”

Helpful Report

Posted 3 years ago

Hi Louise, We're so sorry to hear that your items did not arrive. If you could please email us at hello@graceandcojewellery.co.uk with your order reference we can investigate this for you and arrange for replacement items to be sent to you. Stay safe. x

Posted 3 years ago

“Grace & CO were very efficient with the information provided. The jewellery arrived very quickly. I have ordered from them four times and very pleased with the items.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your kind review. We're really pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great service and fast delivery as always :)”

Helpful Report

Posted 3 years ago

Hi Naomi, Thank you for your review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Beautiful and delicate I love my pieces.”

Helpful Report

Posted 3 years ago

Hi Sarah, Thank you for your review. We're really happy to hear you're pleased with your purchase and hope to see you again soon :) x

Posted 3 years ago

“Was very happy with the product”

Helpful Report

Posted 3 years ago

Hi Tina, Thank you for finding us. We're so pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Service fantastic as always. Fast delivery. Most importantly item received is gorgeous”

Helpful Report

Posted 3 years ago

Hi Susan, Thank you for your review. We're really pleased to hear you're happy with our service and love your purchase. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service thanks”

Helpful Report

Posted 3 years ago

Hi Diane, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Fabulous service and well packaged …kept up to date at all times via messages . Will most definitely be using your company again. The bracelet ordered is perfect . Also on the invoice was handwritten “stay safe” by a member of your team which was very touching in these difficult times . Thank you so much x”

Helpful Report

Posted 3 years ago

Hi there, Thank you so much for your lovely review. We're so pleased to hear how happy you are with our service and your new bracelet. We hope to see you again soon :) x

Posted 3 years ago

“Absolutely loved this little bracelet. Elasticated for a comfy fit. Good quality links and the most beautiful forget me not in clear glass or resin (not sure which) I was bought this for a gift over a year ago and love it so I have just bought one for a gift ❤️ By Shrinking violet so mice presentation box with x”

Helpful Report

Posted 3 years ago

Hi Ruth, Thank you so much for your kind review. We're really pleased to hear how happy you are with your purchase and hope the gift was well received. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very good delivery time please with my order”

Helpful Report

Posted 3 years ago

Hi Kathy, Thank you for your review. We're really glad to hear you're happy with your purchase and hope to see you again soon :) x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,257 reviews