Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,353 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly. Packaged well. Lovely personal note inside parcel.”

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Posted 4 years ago

Hello, Elaine. Thanks for finding us. We are hopeful that you will return to us in the future. Thanks again for finding us

Posted 4 years ago

“Item still not arrived 14 days after payment taken, I have chased and no reply to last email.. Very unhappy with service”

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Posted 4 years ago

“Promp service ,will be using you again!”

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Posted 4 years ago

Hi Lesley. We're happy to see you are impressed with our services and hope you will come back to us again. Thanks for finding us.

Posted 4 years ago

“This is the second time I have ordered from Grace & Co and the service both times has been excellent. I wouldn’t hesitate to recommend this company.”

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Posted 4 years ago

Hello, Patricia. Thanks for your kind words. We always try to ensure that our orders are dealt with to a high standard as our customers are very important to us. Thanks for finding us.

Posted 4 years ago

“Easy website to work around and order. Item came very quickly. Can't fault the service and would definitely use again in the future”

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Posted 4 years ago

Hi, Adam. We're glad to see you were impressed with our services, and hope that you will return to us in the future. Thanks for finding us.

Posted 4 years ago

“Hi there I have not received this order yet.Is there any way of tracking it?”

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Posted 4 years ago

Hello, Marie. And again, thank you for finding us. According to the details on our system in relation to your order, it arrived 2 days ago. There was a tracking number supplied to your Order Dispatched email which you would have received, so as far as we can tell, you already have it. If there are any further issues, please email us directly using our Contact Us page which you'll find a link to at the bottom of the website front page.

Posted 4 years ago

“The ring was perfect, she really loved it! Thank you so much, and your contact and care throughout the dispatch and delivery was amazing, Including the personal touch on the form with the ring! I hope you and your team are all well and doing ok during this crazy time! Thanks again so much. P”

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Posted 4 years ago

Hi, Pearse. Thank you for your kind words. We're glad to hear the Emerald ring was a well received gift. Thanks again for your kind words, and thanks for finding us. Stay safe, x.

Posted 4 years ago

“I ordered 2 charms very easily, they were despatched very quickly, they were packaged very well & came complete with a gift bag. Very pleased excellent service.”

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Posted 4 years ago

Hello, Karen. Thanks for finding us. We're happy to see you are impressed with our services. We always ensure our orders are dealt with to a high standard as our customers are really important to us. Thanks again for finding us.

Posted 4 years ago

“Spot on no problems 👍👍👍”

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Posted 4 years ago

“Thanks for the lovely necklace and the hand written note saying stay safe. Meant a lot. I am a hospice nurse. Unfortunately the necklace was beautiful but should have been the light amethyst to go with her bracelet ordered previously. A my fault. Any way I kept the darker amethyst as a present for my birthday next month keep safe everyone. Thanks”

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Posted 4 years ago

Hello, Debbie. Thank you for your kind words. We hope you will be returning to us in the future to purchase more Coeur de Lion items. Stay safe and we wish you a Happy Birthday for next month, x.

Posted 4 years ago

“Received my order today at lunch time, thank you, held up by Easter weekend. necklace and earrings lovely. Will certainly check out your website in future. Take care and be safe, all of you.”

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Posted 4 years ago

Hello, Linda. Thank you for your kind words. We're glad to hear you are happy with your Coeur de Lion items. We hope you will return to us in the future to purchase again. Thanks for finding us.

Posted 4 years ago

“Nicely packaged, good quality jewelry perfect gift. Arrived promptly”

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Posted 4 years ago

Hi, Janet. We hope your Shrieking Violet necklace was a well received gift. We hope you will return to us in the future. Thank you for finding us.

Posted 4 years ago

“Excellent service and quick delivery even at this difficult time. Thank you.”

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Posted 4 years ago

Hi, Chantelle. We're glad you were happy with our services. We hope you will return to us in the future to purchase again. Thanks for finding us.

Posted 4 years ago

“Charms came and were lovely, I didn’t expect to get a bag to put them in but this was nice as they were a present for my mum”

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Posted 4 years ago

Hi, Lorraine. Thanks for reaching out to us. We hope the NOMINATION charms were a well received gift and hope that you will return to us in the future. Thanks again for finding us.

Posted 4 years ago

“Just perfect thankyou”

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Posted 4 years ago

Hi, Amy. Thanks for finding us. We hope you will be returning to us in the future to purchase more NOMINATION charms. Thanks again for finding us.

Posted 4 years ago

“Order took a bit longer but was here in time for my daughters birthday with a lovely little note saying stay safe so thoughtful thank you.”

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Posted 4 years ago

Hi, Caroline. Thank you for your kind words. We hope the Nomination charm was a well received gift. Thanks for finding us.

Posted 4 years ago

“Fantastic quality, well presented, considering the covid19, my order, came in time for my granddaughter birthday, she will be over the moon with this present 😊”

Grace & Co Jewellery 5 star review on 14th April 2020

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Posted 4 years ago

Hi, Teresa. Thanks for reaching out to us. We're so glad to see you're impressed with our services and we hope the NOMINATION bracelet is a well received gift. Thanks again for finding us.

Posted 4 years ago

“Very quick delivery”

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Posted 4 years ago

“Still waiting on my order”

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Posted 4 years ago

“Excellent as ever & especially appreciated in this lockdown situation. So reliable & speedy , just what’s needed to relieve you of further stress! Well done again.”

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Posted 4 years ago

Hi, Barbara. Thank you for your kind words. We try to ensure that all our customers are dealt with to a high standard, in all circumstances! We hope you will return to us to purchase NOMINATION charms again. Thanks again for your kind words, x.

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,353 reviews