Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,342 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with the bracelet! Mum loved it! Now we match! Super cute! Also arrived earlier than expected so it was just in time for Mother’s Day!”

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Posted 4 years ago

“Quick and easy nicely packaged”

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Posted 4 years ago

Hello, Thank you for finding us again. We hope you did enjoy your Vivienne Westwood earrings and are pleased to see we made the process easy for you. We hope that next time you return to us we could improve this to a 5 star rating for you.

Posted 4 years ago

“I ordered two charms and got the free bracelet to go with it. Everything was brilliant and I liked the personal touch left on the order summary. The only consideration I would give is that the charms were for different people so having the one box with the two charms included wasn’t ideal. That was the only consideration. Everything else was brilliant, thank you!”

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Posted 5 years ago

“Daughter loves it.”

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Posted 5 years ago

“The charm was a birthday gift for a friend and was what I wanted.”

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Posted 5 years ago

“The gift I received was beautiful I ordered it after Xmas as it was a birthday present but it came in a Xmas box an even the bag was a Christmas one luckily the persons birthday is in march so have time to repack the gift Would be good if you could send different presentation box an bag”

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Posted 5 years ago

“Order delayed because of stock issue but informed at every stage. Nice surprise to get a tool for charms too. Ordered before from grace & co with no problems”

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Posted 5 years ago

“Lovely charm for my sister in laws birthday”

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Posted 5 years ago

“Lovely earrings. A pleasure to do business with!”

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Posted 5 years ago

“Would have been good to let me know when it was being dispatched.”

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Posted 5 years ago

“Easy to order and considering it was the Christmas holidays the delivery time was quick. I ordered three items and they are all nice quality and I'm happy with them. My only criticism is that the swirl earrings are slightly different, one is a little smaller than the other, but it's not too noticeable once they are on.”

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Posted 5 years ago

“I had been looking for a particular charm for a while. I cam upon this company and not only did they have the charm I was looking for but the price was fantastic. The charm came in a nomination box and bag and is already to give to a very good friend. Would definitely recommend and will use this company again”

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Posted 5 years ago

“You did promptly sort it out but I actually received the incorrect item. You quickly posted out the replacement once I had a tracking number for the returned item. All ended well. Would still recommend using them”

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Posted 5 years ago

“Trainee will obviously need a lot of training!”

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Posted 5 years ago

“Slow delivery but overall good service”

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Posted 5 years ago

“After a phone call to enquire about order progress,everything swung into gear and service was good.”

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Posted 5 years ago

“what I orderd was lovely and they came very quick which was great”

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Posted 5 years ago

“Order was a little delayed but as soon as I raised it, they rectified it and were very efficient.”

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Posted 5 years ago

“good service”

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Posted 5 years ago

Hello, Margaret. We just wanted to drop in a quick wee review to say thank you for doing it. It means a lot. We hope that you'll consider coming back to us at some point so that we have the change to give you a 5-star level of service on your next visit. We also hope that your NOMINATION purchases have been well-received. Thanks, again.

Posted 5 years ago

“Great purchase at a great price”

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Posted 5 years ago

Hello. And as we like to say, thank you for finding us. We just wanted to drop you a quick reply to your review to say thank you for taking the time out. Hopefully, you'll consider shopping with us again in the near future, and we hope that we will achieve a 5-star level of service upon your next visit. Maybe for the matching Mayfair Small Orb Pendant? Nevertheless, thanks, again and we hope that earrings have been well-received.

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,342 reviews