Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ecxellent communication, quick delivery. Beautiful neckless. *****”

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Posted 3 years ago

Hi Rhona, Thank you for your review. We're really happy to hear you're pleased with our service and your new necklace, we hope to see you again soon :) x

Posted 3 years ago

“Can’t fault service and delivery”

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Posted 3 years ago

Hi Margaret, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Great product, quick service, happy daughter.”

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Posted 3 years ago

Hi Debbie, Thank you for your review. We're so pleased to hear that both you and your daughter are happy with our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very good, well packaged”

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Posted 3 years ago

Hi Janet, Thank you for finding us. We're really happy to hear you're pleased with our service and hope to see you again soon :) x

Posted 3 years ago

“Lovely product. Good service. Prompt delivery. Thank you.”

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Posted 3 years ago

Hi there, Thank you for your review. We're really pleased to hear how happy you are with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Was very pleased with my purchase will certainly use you again. Thankyou”

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Posted 3 years ago

Hi Heather, Thank you for finding us. We're really glad to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Really good customer service as they notified me when it would be delivered and it arrived on time , and the bangle was beautiful .”

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Posted 3 years ago

Hi Debbie, Thank you for your kind review. We're so pleased to hear how happy you are with our service and your new bangle, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Karen, Thank you for finding us. We're so glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“great item fast postage”

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Posted 3 years ago

Hi there, Thank you for your review. We're so pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Everything was easy to find, order and pay. The delivery was longer than I expected”

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Posted 3 years ago

Hi Lisa, Thank you for your review. We're really pleased to hear you're happy with our service and we apologise for the delay in you receiving your item. Unfortunately, we have found that Royal Mail has been having slight delays in some areas due to new safety measures and staff self isolating, meaning that deliveries have been taking a little longer than expected. We hope you're happy with your new charms and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Everything was easy to find, order and pay. The delivery was longer than I expected”

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Posted 3 years ago

“So pleased with the bracelet for our best friends 40th. Its beautiful and she loves it Thank you so much x”

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Posted 3 years ago

Hi Frances, Thank you for your review. We're so pleased to hear that both you and your friend are happy with your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Absolutely delighted with the engraved nomination charms. These were a gift to both my daughters in memory of two very special people. Can’t recommend this company highly enough”

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Posted 3 years ago

Hi Caroline, Thank you so much for your recommendation. We're so pleased to hear you're happy with your new charms and hope your daughters love them just as much. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Thankyou for your prompt service and I really appreciated your handwritten message.”

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Posted 3 years ago

Hi Jacqueline, Thank you for your review. We're really happy to hear you're pleased with our service and personal touch, we hope to see you again soon :) x

Posted 3 years ago

“Fantastic service. Loved the little hand written note on the invoice. Just adds that little extra touch. Glad I found you guys.”

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Posted 3 years ago

Hi Alison, Thank you for finding us. We're so pleased to hear how happy you are with our service and personal touch, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Perfect item for leaving present.”

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Posted 3 years ago

Hi there, Thank you for finding us. We're really glad to hear you're happy with your purchase and hope the gift is well received. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Arrived super fast and my jewelry is beautiful, very pleased with the service and my purchase.”

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Posted 3 years ago

Hi there, Thank you so much for your kind review. We're so pleased to hear you're happy with our service as well as your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Unfortunately one of the earring backs is too loose so I can't wear them. I would normally just use another one but because they were so expensive I need to either return them or request a new back for the one earring. **Update** a replacement butterfly back was sent out in the post right away. I didn't have to go through the rigmorole of packing the earrings up and sending them back. Many thanks indeed”

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Posted 3 years ago

Hi Anne-Marie, We're so sorry to hear that there was an issue with your new earrings, we will arrange for a replacement earring back to be sent out to you immediately. We hope that helps. Stay safe. x

Posted 3 years ago

“Lovely jewellery and great customer service :)”

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Posted 3 years ago

Hello Sharon. And as we say, thank you for finding us. But please, do not be disappointed. We didn't bring out an offer for buy 2 get 1 free on Nomination Charms. We did bring out a buy 3 for 2 on Nomination jewellery, though? This is an offer that doesn't include the charms so we hope that this alleviates the slight disappointment received and we hope that you will come back to us again, soon.

Posted 3 years ago

“Gift was as described and arrived in a timely manor.”

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Posted 3 years ago

Hi Marion, Thank you for finding us. We're really glad to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews