Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,253 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“I decided to buy from Grace & Co as I’d won a prize previously on their social media and they were so kind and friendly. My mum asked for a Pandora bracelet for her birthday so I purchased from Grace & Co online. The whole thing was fuss free and very convenient. The item was dispatched and received very quickly. I’d definitely buy from them again.”

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Posted 3 years ago

Hi Olivia, Thank you for your kind review. We're so pleased to hear how happy you are with our service and hope that your Mum loves her new bracelet. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Perfect! Lovely charm”

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Posted 3 years ago

Hi Nicola, Thank you for your review. We're really pleased to hear you're happy with your new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent, efficient service”

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Posted 3 years ago

Hi Amanda, Thank you for your review. We're really pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Order arrived on time. Goods as expected. Very good service.”

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Posted 3 years ago

Hi Rosalind, Thank you for your review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Easy to order, delivery was quick. Kept informed of progress re delivery. No problems.”

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Posted 3 years ago

Hi Diane, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Quick and easy to order, good description of item, very quick delivery, excellent communication. Item was lovely.”

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Posted 3 years ago

Hi Sylvia, Thank you for your kind review. We're so pleased to hear how happy you are with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“My charm and key came today thanks very much ordered last Thursday 👍🏻”

Grace & Co Jewellery 5 star review on 19th July 2021

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Posted 3 years ago

Hi Lisa, Thank you for your review. We're so happy to hear you're pleased with our service and hope you like your new charm, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great service and the earrings I ordered were beautiful and what I expected.”

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Posted 3 years ago

Hi Judy, Thank you for your review. We're really happy to hear you're pleased with both our service and your new earrings, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Bought jewellery for my mums birthday Still haven’t recieved my order after 7 days of it being placed. Tracking number does not work and can’t get through to speak to anyone…appalling service and now her birthday has been and gone !!”

Helpful Report

Posted 3 years ago

Hi Laura, Thank you very much for your time yesterday. We're very sorry that you were unable to get through to us over the weekend. Currently, our opening hours are Monday to Friday 10am untill 4pm, however, should you need to contact us outside of these hours please do not hesitate to email hello@graceandcojewellery.co.uk or complete the contact form on our website. We're truly sorry to hear that your item did not arrive in time and will be logging this as discussed. We understand that Royal Mail has since delivered your item and we hope your Mum likes her new charm. Stay safe. x

Posted 3 years ago

“The nomination charm wasnt in stock at argento. So i went online and they wanted £10 extra for postage. I looked at grace & Co and was able to order online with free standard delivery. And the best part of it was it arrived the ver next morning. Super fast service. Wasn’t expecting that. So thank you. 🙌🏼🙌🏼”

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Posted 3 years ago

Hi Jordan, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope you love your new charm. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent item, excellent customer service and excellent delivery”

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Posted 3 years ago

Hi Nicola, Thank you so much for your lovely review. We're so pleased to hear how happy you are with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Efficient delivery,a wide variety of stock with regards to jewellry which was my interest, site was very user friendly.”

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Posted 3 years ago

Hi Nicole, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service once again”

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Posted 3 years ago

Hi Gill, Thank you for your kind review. We're really pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very happy with purchase”

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Posted 3 years ago

Hi Margaret, Thank you for finding us. We're so pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Looks beautiful very happy x”

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Posted 3 years ago

Hi Jill, Thank you for your review. We're really happy to hear you're pleased with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Arrived promptly. Well presented and product was as expected.”

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Posted 3 years ago

Hi Katy, Thank you for your review. We're so glad to hear you're pleased with our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service, great product, all round happy!”

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Posted 3 years ago

Hi there, Thank you for finding us. We're really happy to hear you're pleased with our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great service and purchase was presented beautifully”

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Posted 3 years ago

Hi Susan, Thank you for finding us. We're really happy to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Fast reliable service”

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Posted 3 years ago

Hi there, Thank you for your review. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Excellent service, item arrived before estimated delivery date, perfect packaging, my friend was delighted with her gift, will definitely be ordering from grace & co again. Many thanks.”

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Posted 3 years ago

Hi Patricia, Thank you for your kind review. We're really pleased to hear your friend loved her present and hope to see you again soon :) Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,253 reviews