Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,254 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful I love you Mam nomination charm. Thank you for the replacement of my damaged one means a lot as it was a Mother’s Day gift from my daughter. Great service. Thanks again.”

Grace & Co Jewellery 5 star review on 3rd April 2021

Helpful Report

Posted 3 years ago

Hi Sarah, We are very sorry that your charm arrived damaged. We have requested a replacement charm from our engraver and will send this out to you as soon as it has been produced. Stay safe. x

Posted 3 years ago

“Service was very good. Product was delivered on time and was excellent”

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Posted 3 years ago

Hi Jane, Thank you for your review, we are so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Fast delivery service, quality product.”

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Posted 3 years ago

Hi Jeremy, Thank you for finding us. We are so glad to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“I forgot to add my points”

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Posted 3 years ago

“Order process easy kept informed about delivery and delivered on time. Would again from Grace & Co.”

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Posted 3 years ago

Thank you for finding us, we are so pleased to hear you're happy with our service and hope you to see you again soon :) x

Posted 3 years ago

“Great website, great service and beautiful jewellery- exactly as shown in the picture and arrived quickly and lovely packaging too. I would definitely recommend Grace & Co.”

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Posted 3 years ago

Hi Gail, Thank you for your lovely review. We're so glad to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“The price was great, the service was fantastic and the product was perfect. Thank you very much”

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Posted 3 years ago

Hi Robert, Thank you for your lovely review. We are so pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) x

Posted 3 years ago

“Brilliant service.”

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Posted 3 years ago

Hi Beryl, Thank you for finding us. We are so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Sally, Thank you for finding us. We are so pleased to hear you are happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Great jewellers - recommended”

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Posted 3 years ago

Hi Alex, Thank you for your recommendation, we are so glad to hear you are pleased with our service and hope to see you again soon :) x

Posted 3 years ago

“Brilliant service , easy to order . Arrived so fast . I will order again and highly recommend”

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Posted 3 years ago

Hi Claire, Thank you for your lovely review, we are so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“So happy to find this gorgeous floating locket on your site after it was discontinued by Pandora. Thank you. ☺️”

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Posted 3 years ago

Hi Sandra, Thank you for your review, we are so pleased to hear you're happy with your purchase and hope to see you again soon :) x

Posted 3 years ago

“Yes thanks charm is beautiful”

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Posted 3 years ago

Hi Helen, Thank you for finding us, we are so pleased to hear you're happy with your purchase and hope to see you again soon :) x

Posted 3 years ago

“Excellent service and arrived sooner than expected”

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Posted 3 years ago

Hi Ann, Thank you for your review, we are pleased to hear that you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Absolutely perfect service, beautiful gift for a special friend ❤”

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Posted 3 years ago

Thank you for your lovely review. We are so pleased to hear you're happy with our service and hope that your friend loves your purchase. We hope to see you again soon :) x

Posted 3 years ago

“Very pleased with the service and delivery was very quick”

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Posted 3 years ago

Hi Naomi, Thank you for finding us. We are so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“I was very satisfied with my purchase. And quick delivery.”

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Posted 3 years ago

Hi Edwin, Thank you for your review. We are so pleased to hear you're happy with your purchase and hope to see you again soon :) x

Posted 3 years ago

“Very friendly, professional and prompt service and my order was received earlier than expected. Will definitely use again.”

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Posted 3 years ago

Thank you for your kind review. We are so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Hello there! I am a big fan of your website with all of its great deals on major brands. Unfortunately the glass locket I bought for my mum for mother's day doesn't open at all. It is a nice piece in itself and that's why I haven't returned it but you should know that the locket doesn't function as a locket. I do think that this is not your fault and probably some evil magic man's idea of fun!!! Anyway, thank you for being inspirational pioneers. All the best, Fiona Pompermaier”

Helpful Report

Posted 3 years ago

Hello, Fiona. thank you for finding us. And also, thank you for your kind words. If the item isn't right, send it back to us and we'll send out a new one to you, simple as that. Follow the details on our Delivery & Returns Policy which is at the bottom of our website's front page, and we'll swap it round as soon as it comes back to us. We hope this helps.

Posted 3 years ago

“Everything was fabulous. Thank you!”

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Posted 3 years ago

Hi Rhonda, Thank you for finding us. We are so pleased to hear you're happy with our services and hope to see you again soon :) x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,254 reviews