Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,349 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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“Prompt and excellent service.”

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Posted 4 years ago

“Item arrived really quickly and was well packaged. Loved the personal touch of a handwritten note on the packing slip too. Would happily buy from Grace & Co again in the future.”

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Posted 4 years ago

“I ordered earrings for my daughter-in-law. They were beautiful and delivered on time. Many thanks”

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Posted 4 years ago

“Great service came quick and well packaged. Look great quality and my wife will love these when she opens them on Xmas day.”

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Posted 4 years ago

“Lovely, came the next day”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Always receive excellent service and love to shop local. I have shopped at the Blaby, Hinckley & Ashby shops, same great service at each one. This time, because of lockdown I went on-line. In less than 24 hours my order was delivered. Perfect and so easy!”

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Posted 4 years ago

“Always good to deal with excellent service and quick delivery thank you”

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Posted 4 years ago

“My Mum loved it! Thankyou so much, such fast delivery which is fabulous!!”

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Posted 4 years ago

“Always excellent service @ Grace and co, whether in the shop or on the website”

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Posted 4 years ago

“Fantastic Postage was quicker than stated”

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Posted 4 years ago

“I did write immediately after placing two orders realising that I could have had free postage!! I HAD NO RESPONSE OR REFUND FROM YOU. I thought this was rather inconsiderate so I am doubtful that you will even read this!!”

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Posted 4 years ago

Hello, Linda. Thank you for finding us. I'm sorry if you feel that we ignored you. We did reply to your email with regards to your contact with us about your two orders, but received no response. We've taken a look at your orders, and we agree, your orders combined would have enabled you to have free delivery automatically applied. As a gesture, we'll absorb that cost and you'll have the postage paid returned to you. We hope this helps.

Posted 4 years ago

“Bought for Christmas gift, arrived very quickly.”

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Posted 4 years ago

“Great customer service, thankyou.”

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Posted 4 years ago

“Delivery was quick and a nice charm for the granddaughters birthday.”

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Posted 4 years ago

“Very helpful & friendly”

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Posted 4 years ago

“Great service - quick delivery, would recommend”

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Posted 4 years ago

“Fantastic item and brill service! Thank you!”

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Posted 4 years ago

“Excellent choice. Arrived quickly and kept informed of receipt of order, despatch etc. Would highly recommend.”

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Posted 4 years ago

“Excellent service, arrived quickly. Well done team”

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Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,349 reviews