Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,253 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“I ordered online with was so easy ,had a email confirming my order almost instantly, and my order arrived within 4 DAYS EVEN though I ordered just before a bank holiday so excellent service . Thank you to everyone”

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Posted 2 years ago

Hi Barbara, Thank you for your kind review. We're delighted to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Found what we wanted, ordered, short wait, delivered, exactly what we wanted. Smooth - no complaints.”

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Posted 2 years ago

Hi Alex, Thank you for your review. We're really pleased to hear you're happy with our service and you found what you were looking for. We hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Fast service and I got what I needed thank you”

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Posted 2 years ago

Hi Neil, Thank you for finding us. We're really pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Perfect from start to finish, a few other companies should take a leaf from your book!! communication was second to none, the delivery was swift and reliable- not to mention the personal note on the delivery slip, a lovely touch - thankyou so much I will most definitely be using your company again!”

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Posted 2 years ago

Hi Treena, Thank you so much for your lovely review. We're delighted to hear just how pleased you are with our service, we look forward to seeing you again soon! Stay safe. x

Posted 2 years ago

“Very easy ordering process, item arrived quickly and as described. Great job.”

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Posted 2 years ago

Hi Antony, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent service....item arrived so much quicker than I expected.”

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Posted 2 years ago

Hi Karen, Thank you for your kind review. We're so pleased to hear how happy you are with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“My order has not arrived.”

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Posted 2 years ago

Hi Suzanne, Thank you for your review, we're so sorry to hear that your item did not arrive on the estimated delivery date. As per our email discussion, your estimated delivery date was shown as Monday 18th April (Easter Monday). Due to this falling on a Bank Holiday, unfortunately, Royal Mail would not be able to deliver. You have since confirmed that your item arrived safely on Tuesday 19th April and we hope you are pleased with your new charm. We're very sorry for any inconvenience caused here. Stay safe. x

Posted 2 years ago

“Very quick, spot on.”

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Posted 2 years ago

Hi Sarah, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Just I expected 👍”

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Posted 2 years ago

Hi Wayne, Thank you for your review. We're so glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent service, was extremely happy with my order and how fast I received my order.”

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Posted 2 years ago

Hi Zoe, Thank you for your kind review. We're really pleased to hear how happy you are with your order and our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Received on day stated, arrived in good condition, product exactly as described.”

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Posted 2 years ago

Hi Kim, Thank you for finding us. We're delighted to hear you're pleased with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Very quick delivery and I am delighted with the bracelet”

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Posted 2 years ago

Hi Linda, Thank you for your review. We're really pleased to hear you're happy with both our service and your new bracelet, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“It was here in plenty of time and our great neice lived it. Very efficient”

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Posted 2 years ago

Hi Karen, Thank you for finding us. We're delighted to hear you're pleased with our service and that your great niece loved her present, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Hi yes I received my order. Thank you so much for fast delivery. Charm is beautiful 😍”

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Posted 2 years ago

Hi Clare, Thank you for your review. We're really pleased to hear you're happy with both our service and your new charm, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Fantastic customer service and friendly helpful staff. Thank you for going above and beyond”

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Posted 2 years ago

Hi Steven, Thank you for your lovely review. We're thrilled to hear how pleased you are with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Lovely item super fast delivery”

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Posted 2 years ago

Hi Carole, Thank you for your review. We're so pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent service looks amazing”

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Posted 2 years ago

Hi Scott, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Easy to order, efficient delivery and beautifully packed. The bracelets were just as described on your website, and we were delighted to receive them. Highly recommended”

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Posted 2 years ago

Hi Wendy, Thank you for your kind review and recommendation. We're thrilled to hear how happy you are with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent service arrived on time and completely as requested. Would definitely use again”

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Posted 2 years ago

Hi Nicholas, Thank you for your review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Fabulous service xx”

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Posted 2 years ago

Hi Joanne, Thank you for your review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,253 reviews