Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,257 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent product and delivery service. Only criticism is I’m not receiving a text confirming delivery had taken place”

Helpful Report

Posted 2 years ago

Hi Vivien, Thank you for your review. We're really pleased to hear you're happy with our service and your purchase. Whilst Royal Mail do offer a text notification with some of their delivery methods, as standard we do not provide our customer's phone numbers to Royal Mail. This is to not only reduce the amount of personal data shared, but also due to the amount of postage scams being sent via text message. This way our customers know that we will never text them regarding their order; only email or call. Stay safe. x

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi Sharayi, Thank you for finding us. We're really pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“My parcel came 10 days before it was due! Amazing”

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Posted 2 years ago

Hi Rhiannon, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“I was really pleased with the brooch l have purchased from you’ recently . As l had been looking for awhile. As it was a present for a dear friend. She LOVED 😍it so much!!! so job well done. Came really quick thanks again. Happy customer & over the moon friend✅”

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Posted 2 years ago

Hi Julie, Thank you so much for your lovely review. We're delighted to hear how happy both you and your friend are with your purchase, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent product delivered well before the due date on purchase. very happy all around with things.”

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Posted 2 years ago

Hi Kevin, Thank you for finding us. We're really pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Loved our charm and delivery quick”

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Posted 2 years ago

Hi Dawn, Thank you for finding us. We're really pleased to hear you're happy with your new charm and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Beautiful ring! Arrived well packaged and very quickly - I would recommend this company”

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Posted 2 years ago

Hi there, Thank you so much for your lovely review and recommendation. We're so pleased to hear how happy you are with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Great service 5*”

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Posted 2 years ago

Hi Lisa, Thank you for your review. We're so pleased to hear how happy you are with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Great service - really friendly - good value. Would definitely use again - thank you!”

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Posted 2 years ago

Hi Emma, Thank you for your lovely review. We're so pleased to hear how happy you are with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Lots to choose from fast delivery, 2nd purchase from Grace&Co.”

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Posted 2 years ago

Hi Linda, Thank you for your review. We're really pleased to hear you're happy with our range of products and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Very pleased with my purchase delivery was excellent will shop with your company again”

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Posted 2 years ago

Hi Kathleen, Thank you for your kind review. We're so pleased to hear you're happy with your purchase, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Great offer. Quick and easy service with free delivery. One happy customer - thanks!”

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Posted 2 years ago

Hi there, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Bought for my daughters birthday tommorrow but I'm sure she will love it. Thanks in advance .”

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Posted 2 years ago

Hi Suzanne, Thank you for your review. We're pleased to hear you're happy with your purchase and hope your daughter loved it just as much! We hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent service, including phone call to explain 2 items would come separately but both arrived same time and only one day after ordering”

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Posted 2 years ago

Hi Bryan, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Very happy with service”

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Posted 2 years ago

Hi Julie, Thank you for finding us. We're so pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Excellent service thanks”

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Posted 2 years ago

Hi there, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Easy to use good price and delivered very quickly!”

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Posted 2 years ago

Hi Denize, Thank you for finding us. We're really pleased to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Perfect ,I love this charm. Arrived on time .I would recommend this company.”

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Posted 2 years ago

Hi David, Thank you for your review. We're really pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Great service”

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Posted 2 years ago

Hi there, Thank you for your review. We're really glad to hear you're pleased with our service, we hope to see you again soon :) Stay safe. x

Posted 2 years ago

“Pandora charm was very cute. Glad it arrived prior to the estimated delivery date as it was a gift - well done you. Also earrings are lovely”

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Posted 2 years ago

Hi Mavis, Thank you for finding us. We're so pleased to hear how happy you are with your purchase and hope the recipient loved their new charm! We hope to see you again soon :) Stay safe. x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,257 reviews