Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,381 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 20th March 2025

Anonymous // 01/01/2019

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“Efficient & friendly service. Will definitely use again”

Helpful Report

Posted 5 years ago

Hello, Josephine. And once again, thank you for finding us. Also, thank you for taking the time out to leave us a little review. It makes a difference for us. We're proud to hear that your visit to our store, as well as our online efficiency has proved worthy of 5 stars and we hope that you will indeed use us again for more jewellery purchases. Enjoy your delightful ring, and thanks, again.

Posted 5 years ago

“First rate service, order arrived exceptionally quick. Highly recommend!”

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Posted 5 years ago

Hi Andrea. Thank you for leaving us a 5-star review. It's made our day. We're glad that we managed to get your NOMINATION charm to you quickly. We do try to exceed our customer's expectations. Please do recommend us, and we hope that you'll return to us soon. Thanks, again, Andrea.

Posted 5 years ago

“Fast delivery, would definitely order again”

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Posted 5 years ago

Hi. We just want to say thank you for leaving us a review, and we do certainly hope that you will indeed order again. Enjoy your sparkling SWAROVSKI phone case. We love them and know you will, too. (Maybe, on your next visit, have a look at the sparkling SWAROVSKI pens. It'll match brilliantly) ;) Thanks, again and we hope to have you back.

Posted 5 years ago

“I am very pleased with my small rose gold pendant, arrived quickly, and now awaiting for same in silver.”

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Posted 5 years ago

Hello, Carol. Thank you taking the time to leave us a little review. These mean a lot to us. We hope that you enjoy your rose gold pendant, and we've just checked, your other order has also arrived. So we hope that you enjoy them both! Again, thank you for finding us, and we hope that you will be back soon.

Posted 5 years ago

“Ordered on Saturday of a bank holiday weekend. Despatched and delivered by the Wednesday. Excellent service.”

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Posted 5 years ago

Hello, Paul. Yep. That's pretty much what we did! Thank you for your kind words and your perfect review. We truly appreciate it. If you're in need of any more NOMINATION charms, or any other jewellery, watch, or accessories, we hope that you'll come back online to visit us. Thank you, again, Paul.

Posted 5 years ago

“Good quick service was kept well informed by email”

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Posted 5 years ago

Hello, Hugh. And once again, thank you for finding us. Thank you for taking a moment to leave us a review. We appreciate the 5 stars and we work hard to ensure that everyone is kept informed about the journey the order makes from you hitting the pay button, to you accepting your parcel. We hope that the charms have been well-received and, with fingers crossed, wish for you to return to us again in the future. Thanks, again.

Posted 5 years ago

“Great item arrived on time will shop again”

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Posted 5 years ago

Hello, Linda. And once again, we'd like to say thank you for finding us. We also wish to say thank you for leaving us a review and we certainly hope that you will be shopping with us for more SilverShine Charms again, soon. Thanks, again.

Posted 5 years ago

“Responded to my email about delivery quickly!”

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Posted 5 years ago

Hello, Angela. Yes, we had a small issue with the postage didn't we? We're glad it's sorted and that it's arrived safely and we appreciate yourself taking the time to leave us a review. Hopefully, the delayed item (which is a very rare circumstance) won't have a detrimental effect on you returning to us in the future. We hope the charm has been well-received and we do give kudos due to the charm that you have chosen. Thank you, again.

Posted 5 years ago

“Excellent service and prompt delivery. Just what I required”

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Posted 5 years ago

Hello, Susan. And again, thank you for finding us. We're so glad that you approve of our speedy service. We do try. We hope that the item has been well received, and we also hope that you'll be back to visit us at some point in the future. Thank you, again.

Posted 5 years ago

“Charms were perfect just wish I’d bought the tool to change them”

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Posted 5 years ago

Hello, Derek. Thank you for leaving us a lovely little review. The charms were indeed perfect. We love the Double Charm that you bought. We do have Charm Tool Keys available individually should you need one or you can save it for when you return for more? We do hope that you'll be back to us. Thanks, again.

Posted 5 years ago

“Great jewellers - will definitely use again 👍”

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Posted 5 years ago

Hello, Nanette. Thank you for leaving us a quick little review. It's been well received. We hope that your NOMINATION charm has been too, and we look forward to your return. And again, thank you for finding us.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi. We just wanted to drop you a quick note to say thank you for dropping in a quick review. We hope you enjoy your NOMINATION pieces and with fingers crossed, we'll see you again, soon. Thank you, again.

Posted 5 years ago

“Just what I ordered and delivered so fast. Thanks”

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Posted 5 years ago

Hello, Carol. And again, thank you for finding us. Thank you for taking the time out to leave us a review. We really appreciate it. Hopefully, we'll see you again soon for a new pen for those refills. ;) Thanks, again.

Posted 5 years ago

“Very good service.”

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Posted 5 years ago

Hello, Marion. And once more, thank you for finding us. We appreciate how you've taken the time out to leave us a little review. It's been well-received as we hope the engraved NOMINATION charm that you ordered from us has been for you. We wish that our service will give you the confidence to return to us in the future. Thanks, again.

Posted 5 years ago

“Excellent girlfriend loved her bracelet! :)”

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Posted 5 years ago

Hello. And again, thank you for finding us. We want to say thank you for leaving us a little review. Especially with 5 stars as this means we're doing as we should. We hope that you're girlfriend will indeed love her VIVIENNE WESTWOOD bracelet. More so because it was one of the newest releases only just in for the Autumn/Winter collections. We hope that you, or your girlfriend, will be back to visit us again, soon. And maybe for the matching earrings or necklace? ;) Thanks, again.

Posted 5 years ago

“Lovely product and promptly dispatched . I was delighted to find it still available as it was to replace a much prized earring unfortunately lost. I hope you continue to offer this lovely Scandi range. I have the earrings and matching necklace as well as other pieces and will definitely be in the market for more for myself and as gifts. The only disappointment was that the parcel was not delivered first time as it came when my husband was out and understandably had to signed for. So I had to rearrange delivery but am now enjoying wearing my lovely rose gold and Mother of Pearl studs again with my necklace.”

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Posted 5 years ago

Hello, Suzanne. We really have to thank you for taking the time out to leave us such a fab review of our services and our lovely Swedish brand EDBLAD. They truly do make some stunning pieces which we adore greatly. We can only apologise for the postie not getting to you at the right time, but at least your order got to you in good time for you to enjoy your treasures. if you do indeed, and we sincerely hope that you do, return to us, drop us a note in the Customer Notes section and we can do our best to post the item out so that it'll arrive at your chosen shipping address when someone is in to receive it. You can even send it to a work address in future if you wish! Enjoy your earrings, and again, thank you. (And we'll have more EDBLAD online in the next few days!) ;)

Posted 5 years ago

“Super quick delivery and love my jewellery.”

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Posted 5 years ago

Hello, Caroline. I think on this occasion we were indeed super-quick, and thank you for saying so. We always love to hear how people love and treasure their jewellery, especially little pieces such as your purchase, which we know, is very special. Thank you again for finding us and we hope that you will come back to us, soon. (And also, we're having a small JOMA JEWELLERY sale soon) ;)

Posted 5 years ago

“Excellent products and service”

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Posted 5 years ago

Hello, Dale. We just wanted to drop you a reply to say thank you for leaving us a little review. These really do help us. We hope that your NOMINATION charm has been well received, and we also hope that you will remember us in case you need any more in the future. Thanks, again and we look forward to seeing you again, soon.

Posted 5 years ago

“Great service. Very prompt and beautiful bracelet. Just as expected, thanks very much. Will be back for more no doubt”

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Posted 5 years ago

Hello, Marie. great service is exactly what we like to hear, Marie. thank you so much for saying so and taking the time out to support us. We hope it more than exceeds your expectations and we also hope that you may consider us again for any future purchases. Thank you, again.

Posted 5 years ago

“Lovely bracelet came in a gift box and gift bag so looked like a fantastic gift will order again”

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Posted 5 years ago

Hello, Stephanie. And again, thank you for finding us. We also want to say thank you for not only taking the time to drop us a lovely little review but also for purchasing one of our very own items. That means a great deal to us. We hope that the birthstone bracelet has been well received and that maybe you may return for a matching pair of earrings or necklace, perhaps? Thanks, again, and we hope to see you again, soon. (psst. If you have an Instagram account, take a pic and tag us in it #gracecojewels) ;)

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,381 reviews