Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was sent promptly and the earrings were just as lovely "in real life" as on the site. The only problem I found was that the size of the earrings was not stated and the birthday recipient likes earrings of a certain size. Luckily they were fine but I did hesitate to purchase because of that lack of information.”

Helpful Report

Posted 3 years ago

Hi Gillian, Thank you so much for your lovely review. We value customer feedback and will take your comments on board. We're so pleased to hear that you and the recipient are happy with the earrings and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Arrived early good quality very pleased thanks you”

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Posted 3 years ago

Hi Sharon, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Order was received far sooner than expected, given that the postage was free. Everything beautifully packaged. Will definitely be back!”

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Posted 3 years ago

Hi Judith, Thank you for your kind review. We're really pleased to hear you're so happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service and fast delivery .”

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Posted 3 years ago

Hi Janet, Thank you for finding us. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service and earrings arrived in a lovely box with a lovely gift bag too. Will definitely order again xx”

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Posted 3 years ago

Hi Sarah, Thank you for your kind review. We're really happy to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very pleased with bottle”

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Posted 3 years ago

Hi Penny, Thank you for your review. We're really pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Lovely product excellent service …lovely personalised ‘stay safe’ message on delivery note ….very kind”

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Posted 3 years ago

Hi Sarah, Thank you so much for your kind review. We're really happy to hear you're pleased with both your purchase and our service, we hope to see you again soon :) x

Posted 3 years ago

“Excellent service quick delivery and nicely packaged Will use again”

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Posted 3 years ago

Hi Kerry, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“My order arrived super quick and was well packaged. In a cute box as well. The jewelry lookd really good too.”

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Posted 3 years ago

Hi Linnea, Thank you for your review. We're so glad to hear you're happy with your purchase and our service. We hope to see you again soon :) x

Posted 3 years ago

“Brilliant 🤩”

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Posted 3 years ago

Hi Beverley, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Great, prompt service and communication throughout. Charms arrived a few days earlier than expected. Choice and availability was good.”

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Posted 3 years ago

Hi Pam, Thank you for your kind review. We're really pleased you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

Hi Lisa, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Yes easy to order lovely goods and arrived very quickly with free postage”

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Posted 3 years ago

Hi Julie, Thank you for finding us. We're really pleased to hear you're happy with our products and service. We hope to see you again soon :) x

Posted 3 years ago

“I'm not very tech savvy and needed some help getting my Nomination charm so I rang up and Grace & Co and they were more than happy to help me. Thank you. Wonderful customer service which you don't seem to get online nowadays.”

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Posted 3 years ago

Hi Judy, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent customer service, super fast delivery”

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Posted 3 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 3 years ago

“Package arrived early and intact. Very please. My neice loved it.”

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Posted 3 years ago

Hi Leanne, Thank you for your review. We're so pleased to hear that your niece loved her present and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Joseph McLean was very helpful over the telephone when my discount code wouldn't work.”

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Posted 3 years ago

Hi Amanda, Thank you for your review. We're really pleased you're happy with the service received and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent customer service, my items were well package,delivery was faultless and very happy with item quality.”

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Posted 3 years ago

Hi Elisha, Thank you for your kind review. We're so pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Always excellent service instore and home delivery. Quick delivery too. Thank you”

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Posted 3 years ago

Hi Michele, Thank you for finding us. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Ordered refills my Swarovski Pen and they did not arrive Poor Service”

Helpful Report

Posted 3 years ago

Hi Louise, We're so sorry to hear that your items did not arrive. If you could please email us at hello@graceandcojewellery.co.uk with your order reference we can investigate this for you and arrange for replacement items to be sent to you. Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews