Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,253 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot speak highly enough about how helpful the staff are at this company. They went well above what they needed to, to ensure that I had a ring to give my daughter on her birthday, because postal issues meant I would not be getting my original order. Beautiful ring, first class customer services, would highly recommend this company.”

Helpful Report

Posted 2 years ago

Hi Fiona, Thank you so much for your lovely review and recommendation, we're so sorry that the Royal Mail strikes resulted in your original order being lost. We're delighted to hear how happy you are with our service and so pleased that we could rectify the issue to ensure your daughter had something to open on her birthday. We hope to see you again soon :) x

Posted 2 years ago

“Easy to find product and smooth ordering process. Delivery on time. Have used this service before and as always everything was perfect, many thanks”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We're really pleased to hear you continue to be happy with our service, we hope to see you again soon :) x

Posted 2 years ago

“I live in NZ and this is the fourth time I have used your service. I have always been pleased with the choice of charms available It is always delivered within the scheduled estimate and tracked all the way Will definitely use again Thank you 😊”

Helpful Report

Posted 2 years ago

Hi Lynette, Thank you for your kind review. We're delighted to hear you continue to be pleased with our service and hope the Silver Nomination charm was well received. We hope to see you again soon :) x

Posted 2 years ago

“Received order which was quick and prompt very pleased service would order from grace &co jewellery again”

Helpful Report

Posted 2 years ago

Hi Mrs Savage, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 2 years ago

“Easy ordering process, efficient delivery”

Helpful Report

Posted 2 years ago

Hi there, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 2 years ago

“Excellent service fast delivery”

Helpful Report

Posted 2 years ago

Hi Angela, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 2 years ago

“Soo pleased with my purchase, the quality which I was a bit dubious about was great when buying on line.I’m sure my twin sisters will love them. Thankyou”

Helpful Report

Posted 2 years ago

Hi Angie, Thank you for your review. We're delighted to hear how happy you are with your purchase and hope your sisters love their presents. We hope to see you again soon :) x

Posted 2 years ago

“Thank you just what I ordered and expected it’s lovely thank you and fast delivery will definitely use again for personalisation”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We're so pleased to hear you're happy with your purchase and personalisation. We hope to see you again soon :) x

Posted 2 years ago

“Really happy with my purchase.”

Helpful Report

Posted 2 years ago

Hi Chris, Thank you for your review. We're so pleased to hear you're happy with your Hot Diamonds necklace and hope to see you again soon :) x

Posted 2 years ago

“Ordered gift card as a present for a colleague. Really easy, arrived in her emails promptly so all in all really pleased.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, Thank you for your review. We're really pleased to hear you're happy with our service and hope your friend finds a lovely item. We hope to see you again soon :) x

Posted 2 years ago

“i ordered for my friends birthday and received my item quickly and with no problems. the necklace i ordered was beautiful and i would definitely order from here again and recommend everyone else to do so :)”

Helpful Report

Posted 2 years ago

Hi Hannah, Thank you for your lovely review and recommendation. We're delighted to hear how pleased you are with our service and hope your friend loved their Ted Baker necklace. We hope to see you again soon :) x

Posted 2 years ago

“Great collection. Great shop, brilliant staff”

Helpful Report

Posted 2 years ago

Hi Stephen, Thank you for your lovely review. We're so pleased to hear how happy you are with both our service and range of products. We hope to see you again soon :) x

Posted 2 years ago

“Arrived in time and packaged well”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for your review. We're really pleased to hear you're pleased with our service and hope to see you again soon :) x

Posted 2 years ago

“Thank you for fantastic service. Quick delivery & always kept upto date with the postal process”

Helpful Report

Posted 2 years ago

Hi Joanne, Thank you for finding us. We're thrilled to hear you're happy with our service and hope to see you again soon :) x

Posted 2 years ago

“Excellent products and fast delivery. Recommended company.”

Helpful Report

Posted 2 years ago

Hi Sandra, Thank you for your review and recommendation. We're really pleased to hear you're happy with both our service and products. We hope to see you again soon :) x

Posted 2 years ago

“The bracelet was exactly as described, safely wrapped and arrived very quickly. Thank you for the note inside, I am so pleased to have found your excellent website ❤️”

Helpful Report

Posted 2 years ago

Hi Victoria, Thank you for finding us. We're so pleased to hear how happy you are with both our service and your Joma bracelet. We hope to see you again soon :) x

Posted 2 years ago

“very Good :)”

Helpful Report

Posted 2 years ago

Hi Katie, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 2 years ago

“My daughter already has this necklace and has worn it to an inch of its life she absolutely loves it so for me to find another on your website was amazing . It’s gone under the tree for Christmas so she will be happy . Thankyou for your very prompt service”

Helpful Report

Posted 2 years ago

Hi Beverley, Thank you for your review. We're delighted to hear you were able to find a replacement necklace and hope your daughter loves her present. We hope to see you again soon :) x

Posted 2 years ago

“Fast delivery and very pleased with my order. Have used Grace & Co a few times now and highly recommend this company.”

Helpful Report

Posted 2 years ago

Hi Tara, Thank you for your lovely review and recommendation. We're so pleased to hear how happy you continue to be with our service. We hope to see you again soon :) x

Posted 2 years ago

“The stud earrings were exactly as described, promptly despatched and received ok. My wife was very pleased with them - result. Thankyou.”

Helpful Report

Posted 2 years ago

Hi John, Thank you for your kind review. We're thrilled to hear your wife was pleased with her new Silver Ted Baker earrings, we hope to see you again soon :) x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,253 reviews