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Grace & Co Jewellery Reviews

4.8 Rating 6,256 Reviews
96 %
of reviewers recommend Grace & Co Jewellery
4.8
Based on 6,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grace & Co Jewellery Reviews

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous
Anonymous  // 01/01/2019
delighted with my purchase ,excellent service it arrived the very next day.
Helpful Report
Posted 4 years ago
Excellent service with my items arriving early, including a lovely hand written note on the paperwork. That said "Thank you Stay Safe ❤" Thank You
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Posted 4 years ago
Great service. They did what it said on the box!!!!
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Posted 4 years ago
The earrings are lovely
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Posted 4 years ago
Following purchase of a Emozioni chain and pendent I sent 2 emails advising the the chain length was not as ordered. I requested information regarding a return / replacement but no response from grace and co. The item was a present For a dear aunts 90th birthday and I had to source alternative Longer chain.communication is lacking apart from when they seek positive reviews to a poor service. I now want to return the chain for a refund but still have had no response.
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Posted 4 years ago
Excellent service will buy from you again
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Posted 4 years ago
Was easy to order on line and charms arrived safely. Delivery in my opinion is a little slow but would order again. Make sure you order early if buying as a gift.
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Posted 4 years ago
Delivery was quick and products were packaged well. I would purchase here again!
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Posted 4 years ago
Only used this website once, but really impressed notified me all the way and even came before the date, will use it again
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Posted 4 years ago
Very pleased with my nomination charms excellent service and fast delivery
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Posted 4 years ago
Very good quality. Lovely packaging
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Posted 4 years ago
Unfortunately I was sent the wrong size bracelet, and communication wasn’t the best as emails were not coming through as normal. Returning for refund
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Posted 4 years ago
Very good service, prompt and made personal by the enclosed handwritten message. Would definitely recommend!
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Posted 4 years ago
Very pleased with my order it came very quick thank you 😊
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Posted 4 years ago
Excellent service as promised. Bracelet was beautiful. Thank you!
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Posted 4 years ago
Delivery was good. However I didn’t get an email to say they had been delivered and I eventually had to ring the store in Hinckley on Saturday who told me they had had them there since Tuesday.
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Posted 4 years ago
Recieved sooner than I thought very happy with the products i ordered, was also left a lovely little stay safe note on the invoice :)
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Posted 4 years ago
Love my nomination charms thank you
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Posted 4 years ago
I can’t praise highly enough the customer satisfaction from Grace & Co. They delivered speedily and included a personal note in my order, as this was a birthday gift, sent direct to my friend. Would highly recommend and use again. Thank you
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Posted 4 years ago
Just what I was looking for it is for my Daughter's Birthday in December & where she works she is the Boss Lady lol ty.
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Posted 4 years ago
Grace & Co Jewellery is rated 4.8 based on 6,256 reviews