Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,253 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Great Black Friday price - same as Pandora and free delivery so no Black Friday queue!”

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Posted 2 years ago

“Ordering the item was easy but unfortunately I have not received my item ??”

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Posted 2 years ago

Hi Peter, Thank you for your review. We're so sorry to hear that your order was delayed, unfortunately, due to the Royal Mail strikes many items were severely delayed. We have checked the tracking on your order and can see that it arrived in time for Christmas, albeit later than estimated. Kind regards. x

Posted 1 year ago

“I found Grace &Co to be totally professional, had zero issues with them, their communication is excellent, and I had no problems receiving exactly what I ordered. Top marks.”

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Posted 2 years ago

“Good product.Decent delivery time”

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Posted 2 years ago

“Hi, I ordered 3 charms so that I could see them and chosen 1 of them, other 2 have been returned. Hope these have been received. Thanks”

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Posted 2 years ago

“My Pandora charms are beautiful. The bell is exactly what I wanted. The others are a Christmas present so I haven’t had them jet but I’m sure they are beautiful.”

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Posted 2 years ago

“Great service, quick delivery”

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Posted 2 years ago

“Very fast service and professional”

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Posted 2 years ago

“Excellent service. Thank you”

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Posted 2 years ago

“Lovely item and fast delivery”

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Posted 2 years ago

“Excellent service thank you very much!”

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Posted 2 years ago

“Good service. Item received quickly & packaged well. I would order from here again”

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Posted 2 years ago

“Ordered online, very fast delivery service and friendly staff in store when collecting.”

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Posted 2 years ago

“Great service and lovely earrings. Thank you”

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Posted 2 years ago

“As I haven’t received my order I cannot comment”

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Posted 2 years ago

Hi Paul, We're sorry to hear that your order hadn't arrived by the time you received the review email. We have checked your order and confirm that you placed this on 28th November with an estimated delivery date of 5th December. After checking the tracking it seems that your order arrived on 3rd December, however, please do not hesitate to contact us if this is not the case and we can investigate this further for you. Kind regards. x

Posted 1 year ago

“Very friendly and efficient service”

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Posted 2 years ago

“Love the detail in the packaging as a gift and the multiple layers of packaging for protection of the jewellery, more than happy! x”

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Posted 2 years ago

“Gorgeous necklace at very competitive price. Shipped and arrived quickly, well packaged. Great communication throughout process.”

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Posted 2 years ago

“Still haven't received my item”

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Posted 2 years ago

Hi Jamie, Thank you for your review. We have checked your order and can see that you placed this on 26th November with an estimated delivery date of 6th December. After checking the tracking is seems that the order was marked as delivered on 3rd December, however, please let us know if this was not the case and we can investigate this further. Kind regards. x

Posted 1 year ago

“I found the bracelet online it’s was a great price. After receiving the delivery details and realizing I’d made a mistake I was able to arrange delivery. The staff were helpful and professional and the gift arrived quickly.”

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Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,253 reviews