Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,353 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

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“Really happy with my purchase. The website is easy to use and the service and delivery was more than satisfactory. Will be using again and would highly recommend :)”

Helpful Report

Posted 5 years ago

Hello, Claire. Thank you for finding us. We hope that your NOMINATION hanging pendant charm was a well received gift and that in the near future you will consider coming back to us for more of our NOMINATION charms. Thank you once again.

Posted 4 years ago

“Highly recommend quick ordering and speedy delivery thank yo”

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Posted 5 years ago

Hello, William. Thank you for getting back to us. We hope that your NOMINATION birthday cake charm was well received. We are pleased to read that you were more than satisfied with our service and hope that you will be returning to us for some more NOMINATION charms in the future.

Posted 4 years ago

“I love using Grace & Co. Great service, nice and quick, and friendly!”

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Posted 5 years ago

Hello, Sue. Thank you for coming back to us again. We hope your NOMINATION charm was a well received gift. Thank you for returning to us for more of our NOMINATION charms and we hope to see you again soon. Thank you once again.

Posted 4 years ago

“very happy with the items and service!”

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Posted 5 years ago

Hello, David. Thank you for finding us again. We hope that your NOMINATION order was well received. We aim to provide a high quality of service so are pleased to read you were more than happy with this. We hope that you may return to us to purchase some more NOMINATION charms in the future. Once again, thank you.

Posted 4 years ago

“Thanks, order received all well and good, great service, would recommend x”

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Posted 5 years ago

Hello, Deborah. Thank you for getting back to us. We are pleased to see you were very happy with your gift from Links Of London and that you were more than pleased with our services. We hope that some time in the future you will be returning to us for some more Links Of London purchases.

Posted 4 years ago

“Fantastic service. Necklace is perfect, thank you.”

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Posted 5 years ago

Hello, Jessica. Thank you for finding us again. We are happy to read that you were more than happy with your item. We aim to provide a high quality of service so we are pleased to read you were impressed with this. We hope that in the near future you will be returning to us to make some more purchases. Once again, thank you.

Posted 4 years ago

“Excellent product and excellent service from the incredibly helpful staff in the Hinckley Store...Thanks J”

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Posted 5 years ago

Hello, Jay. Thank you for coming back to us. We hope that your Ted Baker earrings were well received. Thank you for your kind words, our staff always aim to provide an excellent service for our customers. We hope that you may be returning to us sometime soon for some more purchases. Thank you finding us, once again.

Posted 4 years ago

“Very efficient service bracelet arrived safe and sound Thank you”

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Posted 5 years ago

Hello, Kathryn. Thank you for finding us again. We hope that your JOMA bracelet was a well received gift and are pleased to see you were happy with our service. We hope you will consider returning to us in the future for some of our other JOMA jewellery.

Posted 4 years ago

“Brilliant comms and service. Goods delivered quickly and well packaged. Will use again and will recommend. Very happy!!”

Helpful Report

Posted 5 years ago

Hello, thank you for coming back to us. We are pleased to read that your NOMINATION charm was well received. Our aim is always to please the customer and we are happy to see we have accomplished this. We hope that you may return to us soon for some more NOMINATION charms. Thank you, once again.

Posted 4 years ago

“Really competitive pricing, friendly (and humorous) customer service and quick delivery. Brilliant 😊”

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Posted 5 years ago

Hello, Carla. Thank you for finding us. We are happy to see that your JOMA bracelet was a well received gift. Thank you for letting us know you were more than happy with our services. We hope that you may come back to us in the future for some more JOMA jewellery.

Posted 4 years ago

“Competitive prices and fast delivery, no problems!”

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Posted 5 years ago

Hello, once again thank you for finding us. We are pleased you enjoyed your NOMINATION Italy bridge charm, we hope you might consider coming back to us for some more Italy charms in the near future to accompany the one you purchased ;) Thank you, again.

Posted 5 years ago

“Quick and easy nicely packaged”

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Posted 5 years ago

Hello, Thank you for finding us again. We hope you did enjoy your Vivienne Westwood earrings and are pleased to see we made the process easy for you. We hope that next time you return to us we could improve this to a 5 star rating for you.

Posted 4 years ago

“Excellent service.”

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Posted 5 years ago

Hello, Ellen. Thank you for coming back to us. We hope that your NOMINATION charms were a well received gift and happy to see your were more than impressed with the services we provided as this is always our top priority. We hope that sometime in the future you will be returning to us for some more NOMINATION charms to accompany those you already have ;) Thank you, once again.

Posted 4 years ago

“Watch was amazing. Can't wait to give it as a gift. Delivery much faster than I expected!!”

Helpful Report

Posted 5 years ago

Hello, Liberty. Again thank you for finding us. We are happy to see that you were pleased with your Tommy Hilfiger watch. We hope that in the near future you will be coming back to us to purchase more jewellery. Thank you once again.

Posted 5 years ago

“I have tried all week to contact you to try to exchange a bracelet, by phone and e mail. I am disappointed by this”

Helpful Report

Posted 5 years ago

Hello, Wendy We apologise for not managing to reach back out to you. We were aware of a missed call but we haven't received any of your emails from you after checking our system quite thoroughly. We're ever so sorry. We are aware that you have been in touch with ourselves and we're awaiting the return of the item you wish to exchange, and we have it sitting ready to be sent out to you. We're sorry again for missing you.

Posted 5 years ago

“Very quick delivery. Beautiful charm”

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Posted 5 years ago

Hello, Sarah. And once again thank you for finding us. We hope your NOMINATION charm was well received and we hope that you will be coming back to us soon. Thanks again, Sarah.

Posted 5 years ago

“Fast service and excellent quality and hell”

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Posted 5 years ago

Hello, Kerry. And as we like to say thank you for finding us. Thank you for your purchase of the Trendsetter bracelet and we hope that you'll consider coming back to us, maybe for a NOMINATION watch to match ;) Thanks again.

Posted 5 years ago

“This is a great website! My order was dispatched the next day and I received my bracelet within 3 days. Enclosed in the order was a gift bag and on the invoice was a hand written note saying thank you for finding them...what a lovely personal touch. I really recommend Grace&Co.”

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Posted 5 years ago

Hello, Stephanie. And we are indeed happy that you have found us. We are not robots here, but we are people and we like to add a personal touch where we can. We hope that you enjoy your LES GEORGETTES bracelet and insert and hope that you'll consider coming back to us soon. Thank you, again, Stephanie.

Posted 5 years ago

“Quick and accurate response, thank you”

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Posted 5 years ago

Hello, Mary. Thank you for purchasing your earring backs from us and we hope that you'll think about coming back to us for some SWAROVSKI earrings in the near future. And once again thank you for finding us.

Posted 5 years ago

“Brilliant service from ordering through to swift delivery”

Helpful Report

Posted 5 years ago

Hello, Simone. Thank you for purchasing our Grace & Co March birthstone ring, we hope you do enjoy this item. Hopefully you'll consider coming back to us for the matching bracelet. And as always, thank you for finding us.

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,353 reviews