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Grace & Co Jewellery Reviews

4.8 Rating 6,256 Reviews
96 %
of reviewers recommend Grace & Co Jewellery
4.8
Based on 6,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grace & Co Jewellery Reviews

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous
Anonymous  // 01/01/2019
I wanted a Nomination Charm engraving for a Christmas present for my daughter - thankfully I went onto Grace & Co site, found the charm I wanted, added the names for engraving on it, placed my order, it was so easy and simple just like being in the shop with the assistant helping me - Thank you for making on line purchasing and engraving so simple, and as always with Grace & Co excellent value for money
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Posted 4 years ago
It is perfect thank you
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Posted 4 years ago
Excellent service super fast delivery top class product would definitely use again well done grace and co and thanks so much
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Posted 4 years ago
Excellent customer service, first time shopping with Grace & Co & it won't be the last, very impressed, dispatch & delivery was very quick & item was well packaged & a nice touch writing a personal message on invoice.
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Posted 4 years ago
Excellent , speedy service - many thanks
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Posted 4 years ago
Website was easy to use and order arrived within days. Really happy with purchase and will definitely order again.
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Posted 4 years ago
Very pleased with items, easy to order and just them few words “keep safe “” was such a beautiful gesture. Keep up the good work lovely. You keep safe 👍
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Posted 4 years ago
Prompt and excellent service.
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Posted 4 years ago
Item arrived really quickly and was well packaged. Loved the personal touch of a handwritten note on the packing slip too. Would happily buy from Grace & Co again in the future.
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Posted 4 years ago
I ordered earrings for my daughter-in-law. They were beautiful and delivered on time. Many thanks
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Posted 4 years ago
Great service came quick and well packaged. Look great quality and my wife will love these when she opens them on Xmas day.
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Posted 4 years ago
Lovely, came the next day
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Posted 4 years ago
Very good service
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Posted 4 years ago
Always receive excellent service and love to shop local. I have shopped at the Blaby, Hinckley & Ashby shops, same great service at each one. This time, because of lockdown I went on-line. In less than 24 hours my order was delivered. Perfect and so easy!
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Posted 4 years ago
Always good to deal with excellent service and quick delivery thank you
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Posted 4 years ago
My Mum loved it! Thankyou so much, such fast delivery which is fabulous!!
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Posted 4 years ago
Always excellent service @ Grace and co, whether in the shop or on the website
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Posted 4 years ago
Fantastic Postage was quicker than stated
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Posted 4 years ago
I did write immediately after placing two orders realising that I could have had free postage!! I HAD NO RESPONSE OR REFUND FROM YOU. I thought this was rather inconsiderate so I am doubtful that you will even read this!!
Helpful Report
Posted 4 years ago
Hello, Linda. Thank you for finding us. I'm sorry if you feel that we ignored you. We did reply to your email with regards to your contact with us about your two orders, but received no response. We've taken a look at your orders, and we agree, your orders combined would have enabled you to have free delivery automatically applied. As a gesture, we'll absorb that cost and you'll have the postage paid returned to you. We hope this helps.
Posted 4 years ago
Bought for Christmas gift, arrived very quickly.
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Posted 4 years ago
Grace & Co Jewellery is rated 4.8 based on 6,256 reviews