Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,256 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering my Nomination charms was easy and delivery was very quick. Grace & co are a nice company to shop with.”

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Posted 4 years ago

Hi Sandra Thank you for finding us. We are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“Really attentive service, super quick delivery.”

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Posted 4 years ago

Hi Viktoria. Thank you for finding us, And thanks again for such a lovely review. We are so pleased to hear you are happy with our service. We hope to see you again soon :) x

Posted 4 years ago

“Payed for express delivery and was worried it might not come quick enough but did actually come really fast and the necklace was beautiful.”

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Posted 4 years ago

Hi Jessica, Thank you for your kind review. We are so pleased to hear you love your necklace as much as we do. We hope to see you back again soon :) x

Posted 4 years ago

“Item was ordered 4 days delivery came in 2 item as described good service”

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Posted 4 years ago

Hi Roger. Thank you for finding us. We are so pleased to hear you are happy with our service. We hope to see you again soon :)

Posted 4 years ago

“Amazing product good service by all my mum was stunned with it”

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Posted 4 years ago

Hi Keith. Thank you for finding us and thanks again for such a kind review. We are so pleased to hear your Mum loved her gift. We can't wait to see you soon.

Posted 4 years ago

“Satisfied customer”

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Posted 4 years ago

Hi Eleanor. We are so pleased to hear you loved your purchase. We hope to see you again soon :) x

Posted 4 years ago

“Fantastic customer service. Slight issue with stock with my order and dealt with efficiently and quickly. Super quick delivery too. Wouldn’t hesitate to use Grace and co again and would highly recommend.”

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Posted 4 years ago

Hi Lorna. Thank you for finding us. We are so sorry about the stock issue, But we are so happy to hear we managed to sort this out quickly for you. We can't wait to see you again soon :) x

Posted 4 years ago

“Excellent customer service.”

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Posted 4 years ago

Hi Gemma. Thank you for your lovely review. We are so pleased to hear you have been happy with our service. We hope to see you again soon :) x

Posted 4 years ago

“Excellent service very quick delivery the packaging was beautiful around the gift”

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Posted 4 years ago

Hey Alison, Thank you for finding us and thanks for such a lovely review. We are so pleased you are happy with your gift. We hope to see you back again soon :) x

Posted 4 years ago

“I found Grace & Co quite by accident as my son wanted a particular Ted Baker necklace for his girlfriend’s birthday and it was sold out on their site. We ordered at short notice (typical teenage boy) and kept our fingers crossed it would arrive in time. I have to say we were very impressed. We were kept informed of the progress of the order every step of the way and indeed it did arrive in time and in perfect condition. Full marks Grace & Co, bravo!”

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Posted 4 years ago

Hi Joy, Thank you for such a lovely review. We are so pleased to hear your gift arrived in time for your sons girlfriends birthday. We hope she loves her necklace as much as we do. We hope to see you again soon :) x

Posted 4 years ago

“Really pleased with service, delivery was fast. The charm was lovely and was well recieved as a present. Will use Grace and Co again and would definatley reccommend.”

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Posted 4 years ago

Hi Christopher, Thank you so much for your kind review and also your recommendation we really appreciate it. we are so pleased your charm was well received we hope the recipient loves it as much as we do. We hope to see you back again soon :) x

Posted 4 years ago

“quick delivery and lovely item, just what I was looking for thank you.”

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Posted 4 years ago

Hi Eleanor. Thank you for finding us and thanks again for such a lovely review. We are so pleased to hear you love your purchase. We hope to see you back again soon :) x

Posted 4 years ago

“Excellent! Over the moon with charms and delivery!”

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Posted 4 years ago

Hi Claire Thank you for such a lovely review. We are so pleased to hear you are happy with your charms and our service. We can't wait to see you again soon :) x

Posted 4 years ago

“Beautiful!! Came well within time for my daughters 21st birthday, she loved it!! Thank you 😁”

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Posted 4 years ago

Hi Marcia, Thank you for finding us and thanks again for such a great review. We are so pleased to hear your daughter loved her order. We hope she had a fantastic birthday. We can't wait to see you again soon :) x

Posted 4 years ago

“Great service. Ordered late one day and it was delivered the next day as promised. Lovely earrings. Thankyou :)”

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Posted 4 years ago

Hey Jo, Thank you for finding and us and posting such a great review. We are so pleased to hear you love your earrings and that you are happy with the service provided. We hope to see you back again soon.

Posted 4 years ago

“I think the charm could be better sent. It took me by surprise to find it wrapped in tissue paper. When i have these charms before they came on a card. For a minute i thought they had forgot to put the charm in”

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Posted 4 years ago

Hey There, We are so sorry to hear you weren't happy with the packaging provided. Brands change packaging all the time and we send the packaging provided to us. We love to hear your feedback though and will pass this along. We really hoped you loved your charms. :) x

Posted 4 years ago

“Goods arrived promptly thank you”

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Posted 4 years ago

Hi Mathew. Thank you for finding us, And thanks again for such a fab review. We are so happy to hear you had a great experience with us. We hope to see you back again soon. :) x

Posted 4 years ago

“Did the order online, pleased with the site and service”

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Posted 4 years ago

Hi Christine. Thanks for such a lovely review. We are so glad to hear you love our website and the service provided. We hope to see you back again soon :) x

Posted 4 years ago

“Yes, I was very pleased with the item I bought. It was for a birthday gift and was liked very much. Thank you. Appreciated your stay safe message too.”

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Posted 4 years ago

Hi Anna, Thank you for your kind words. We are so pleased to hear the birthday gift was well received. We are also glad to hear our personal message was appreciated. We hope to see you back again soon :) x

Posted 4 years ago

“Excellent service. Purchase arrived within 2 days of placing the order. Purchase was well packed and the order delivered with a smile. Thank you”

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Posted 4 years ago

Hi, Thank you for finding us and thanks again for leaving such a lovely review. We are so glad to hear you are happy with our service. We hope to see you again soon :) x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,256 reviews