Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

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“The charms are beautiful. However, for the price I paid I was expecting to receive it gift wrapped as you would in a shop. These were brought as a gift and I’m very reluctant to hand them a tiny charm in a tiny bit of cardboard!”

Helpful Report

Posted 2 years ago

Hi Crystal, Thank you for your review, we're so sorry to hear you're not completely satisfied with the presentation of your order. Our prices are set by Nomination themselves to ensure consistency across all their retailers. All products are also sent out in official Nomination packaging and in accordance with their guidelines. We do however value all customer feedback and will pass your comments on to Nomination. Whilst we do offer a gift wrapping service in our stores, unfortunately, this is currently not available via our website. We're sorry for any inconvenience caused here and will pass your comments on to our Web team for further consideration into a gift wrapping service. We hope that helps but should you have any questions please do not hesitate to contact us at hello@graceandcojewellery.co.uk or 01530 587340. Kind regards,

Posted 2 years ago

“The person who the gift was for was over the moon, looks so much nicer in real life than the photo shows”

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Posted 2 years ago

Hi Kim, Thank you for your review. We're so pleased to hear the gift was well received and hope to see you again soon :) x

Posted 2 years ago

“Earrings delivered on time together with gift pouch and card sleeve. Very happy with product.”

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Posted 2 years ago

Hi Kathryn, Thank you for finding us. We're really pleased to hear how happy you are with both our service and the Ted Baker Rose Gold Earrings, we hope to see you again soon :) x

Posted 2 years ago

“Very happy with my charm”

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Posted 2 years ago

Hi Sophie, Thank you for your review. We're delighted to hear you're pleased with your Classic Silver Engraved Nomination charm and hope to see you again soon :) x

Posted 2 years ago

“No problems ordering and arrived sooner than expected, well done.”

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Posted 2 years ago

Hi Maureen, Thank you for your review. We're really pleased to hear you're happy with our service and that your Gold Nomination charm arrived earlier than expected. We hope to see you again soon :) x

Posted 2 years ago

“Received well packed and earlier than expected.”

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Posted 2 years ago

Hi Valerie, Thank you for your review. We're so pleased to hear you're Silver Nomination charm arrived safely and earlier than quoted. We hope to see you again soon :) x

Posted 2 years ago

“Quick, efficient service. Very happy. Thank you”

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Posted 2 years ago

Hi Pamela, Thank you for finding us. We're so pleased to hear you're happy with our service and hope the Gold Nomination charm was well received. We hope to see you again soon :) x

Posted 2 years ago

“Ordered charm online, received next day, very good service.”

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Posted 2 years ago

Hi Elaine, Thank you for finding us. We're really pleased to hear how happy you are with our service and hope to see you again soon :) x

Posted 2 years ago

“Quick delivery and regular updates via e mail throughout the packing and delivery process received order 2 days before expected delivery day”

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Posted 2 years ago

Hi Kirsty, Thank you for your review. We're so pleased to hear you're happy with our service and that your order arrived earlier than expected. We hope to see you again soon :) x

Posted 2 years ago

“Product arrived quickly and is of good quality - delighted and will order again!!”

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Posted 2 years ago

Hi Angie, Thank you for your review. We're delighted to hear you're pleased with our service and that the Ted Baker Gold Necklace arrived safely. We hope to see you again soon :) x

Posted 2 years ago

“Very pleased. Lovely earrings”

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Posted 2 years ago

Hi Graeme, Thank you for finding us. We're so pleased to hear you're happy with the Shrieking Violet Forget-Me-Not earrings. We hope to see you again soon :) x

Posted 2 years ago

“Couldn't ask for anything more, nice friendly staff, to help me find what l was looking for, and excellent on line service. Definitely recommend.”

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Posted 2 years ago

Hi Frank, Thank you so much for your lovely review and recommendation. We're so pleased to hear how happy you are with our service and that you were able to find what you were looking for. We hope to see you again soon :) x

Posted 2 years ago

“Love it , have given a review earlier.”

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Posted 2 years ago

Hi Pauline, Thank you for your review. We're so pleased to hear you're happy with the Rose Gold Nomination charms and hope to see you again soon :) x

Posted 2 years ago

“The charms were just what I thought they were ,I looking forward to my daughter's receiving there's for Christmas”

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Posted 2 years ago

Hi Jane, Thank you for finding us. We're delighted to hear you're pleased with your Rose Gold Nomination Charms and hope your Daughters love them just as much. We hope to see you again soon :) x

Posted 2 years ago

“Fantastic service quick delivery.will recommend”

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Posted 2 years ago

Hi Graham, Thank you for your review and recommendation. We're really pleased to hear you're happy with our service and hope the Silver Nomination Charms were well received. We hope to see you again soon :) x

Posted 2 years ago

“Arrived very quickly and was very well packaged. Very happy with purchase.”

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Posted 2 years ago

Hi Angela, Thank you for finding us. We're so pleased to hear you're happy with our service as well as your Silver Nomination Charms & Bracelet. We hope to see you again soon :) x

Posted 2 years ago

“Watch looks lovely. Thanks!”

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Posted 2 years ago

Hi Jack, Thank you for finding us. We're so pleased to hear you're happy with the Olivia Burton watch and hope to see you again soon :) x

Posted 2 years ago

“Absolutely stunning item, very delicate and pretty. Bought as a gift and used the next day delivery which arrived with no problems. Very happy with the service and would happily use this company again.”

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Posted 2 years ago

Hi Georgia, Thank you for your kind review. We're delighted to hear how happy you are with our service and hope the recipient loves their new Grace & Co Bracelet. We hope to see you again soon :) x

Posted 2 years ago

“Everything was great came quick good quality it looks better seeing it in person I've had no problems.”

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Posted 2 years ago

Hi Zoe, Thank you for finding us. We're really pleased to hear you're happy with our service as well as your Nomination Charm & Bracelet. We hope to see you again soon :) x

Posted 2 years ago

“Website and ordering was a breeze I received earrings a 3 days earlier than expected Would highly recommend”

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Posted 2 years ago

Hi Tracey, Thank you for your review and recommendation. We're delighted to hear how pleased you are with our service and that your Pandora earrings arrived earlier than anticipated. We hope to see you again soon :) x

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews