Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,197 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Beautiful ring, well packaged & quick delivery. Great communication- thank you”

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Posted 1 week ago

“Great service will shop again”

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Posted 1 week ago

“Quick and efficient service quality product thank you”

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Posted 1 week ago

“As described, good selection, prompt postage”

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Posted 1 week ago

“Easy to order. Delivery was very quick. Thank you”

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Posted 1 week ago

“Amazing. 100% authentic.”

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Posted 1 week ago

“Very satisfied with goods I bought.”

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Posted 1 week ago

“Very good company to deal with. Will certainly deal with them again. Very efficient.”

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Posted 1 week ago

“I was really pleased with the delivery of the bracelet. Unfortunately it was not to my liking so I decided to return it. I went to the Ashby store to be told they did not receive returns - I needed to return it in the post. One of the staff eventually agreed to take my package and put it in the returns upstairs - took it off me as thought it was too much trouble for her! I felt intimidated by the 3 members of staff standing around the till - they were not friendly at all - no smiles! I certainly will not be visiting the Ashby store again with unprofessional staff like that.”

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Posted 1 week ago

“Easy website easy to book”

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Posted 1 week ago

“The items arrived on time and in good condition. I was disappointed I didn’t get the little gift bag that I have done in the past. I now have to purchase something to put the charms in”

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Posted 1 week ago

Thank you for your feedback, and we're glad to hear your items arrived on time and in good condition. We sincerely apologise for the oversight regarding the gift bag. While we generally only send gift bags with bracelets, we understand how important it is for this occasion, and as a gesture of goodwill, we will be sending you some small gift bags to your address. You will receive an email with the tracking number once they are dispatched. Thank you for your understanding, and we hope this resolves the matter to your satisfaction. Best regards, Grace & Co

Posted 1 week ago

“Fantastic service. Easy to use site and quick delivery and they always thank you for your custom . Will be a returning customer”

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Posted 1 week ago

“Excellent service, quality goods.”

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Posted 1 week ago

“Swift service easy website excellent quality product will use again”

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Posted 1 week ago

“Quick and efficient”

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Posted 1 week ago

“Grace & Co were easy to order from have loads of lovely jewellery and charms and the orders come quickly”

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Posted 1 week ago

“I found this company when searching for a charm for my grandmother’s bracelet. And I must say I received excellent service, and I will definitely use the company again.”

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Posted 1 week ago

“Great customer care and speedy delivery”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

Grace & Co Jewellery is rated 4.8 based on 6,197 reviews