Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,351 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the necklace I ordered. Sure my Granddaughter will love it.”

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Posted 4 years ago

Hey Caro, Thank you so much for your lovely review. We are so glad to hear you are pleased with your necklace. We hope your granddaughter loves it as much as we do :) x

Posted 4 years ago

“Very helpful ordered online picked the order up the same day”

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Posted 4 years ago

Hi Deborah, We are so glad to hear the click and collect service we offer went well. We can't wait to see you again soon :) x

Posted 4 years ago

“Am very happy with the nomination bracelet and the two charms I purchased. They didn't take long to arrive and was beautifully wrapped with care. I will be definitely buying from you again. Thank u 😊”

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Posted 4 years ago

Hi Karen. Thank you so much for your kind review. We are so pleased to hear you are happy with your bracelet and charms. We hope to see you again soon :) x

Posted 4 years ago

“Everything was good with regard to my order Thank yu”

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Posted 4 years ago

Hi Jennifer. Thank you for your kind words. We are so glad to hear you had a good experience with us. We can't wait to see you again soon :) x

Posted 4 years ago

“Excellent service and very pleased with pretty ear rings.”

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Posted 4 years ago

Hi Alison We are so glad to hear you had a great experience with us and love your earrings as much as we do. We look forward to seeing you again soon :) x

Posted 4 years ago

“My order arrived on time and I'm in love. It came in a beautiful packaging with my charm already placed on my bracelet. Its gorgeous. Thank you x”

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Posted 4 years ago

Hi Gemma, Thank you for your review. We are so pleased to hear you are happy with your beautiful bracelet. We can't wait to see you again soon :) x

Posted 4 years ago

“Very pleased with items bought, beautifully packaged and delivered as advised.”

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Posted 4 years ago

Hey there, Thank you so much for your lovely words. We can't wait to see you again soon :) x

Posted 4 years ago

“Ordered Nomination Charm on Monday and received it on Wednesday with a lovely sentiment of a heart and stay safe message on the invoice and the Charm is gorgeous.”

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Posted 4 years ago

Hi Elaine, Thank you for your kind words. We are so pleased to hear you love your charm as much as we do and appreciate the handwritten note :) x

Posted 4 years ago

“Very friendly and helpful staff in the Hinckley branch. Only used the internet because of Covid. This service was excellent too.”

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Posted 4 years ago

Hi John, Thank you for your lovely review. We are so pleased to hear you had a great experience with us. The team at Hinckley can't wait to see you again soon :)

Posted 4 years ago

“Great service, very efficient”

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Posted 4 years ago

Hi Susan, Thank you so much for your kind words. We are so glad you are happy with our service :) x

Posted 4 years ago

“Excellent next day service of Nomination bracelet.”

Grace & Co Jewellery 5 star review on 15th August 2020

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Posted 4 years ago

Hi James, Thank you so much for your lovely review. The bracelet is gorgeous. We can't wait to see you again soon. :) x

Posted 4 years ago

“Grace and Co never fail to deliver a top class product with a top class service.”

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Posted 4 years ago

Hi Lyn, Thank you so much for such a lovely review. We can't wait to see you again soon :) x

Posted 4 years ago

“Yes charm was lovely thank you”

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Posted 4 years ago

Hi Karen. Thank you so much for your kind words. We are so pleased you love the charm :) x

Posted 4 years ago

“Came quick and is so pretty 😍”

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Posted 4 years ago

Thank you so much for such a lovely review :) x

Posted 4 years ago

“very happy with all aspects from purchase to delivery,will use again.”

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Posted 4 years ago

Hi Mary, Thank you for such a lovely review. We are so pleased you are happy with your purchase and our service :)

Posted 4 years ago

“Easy process to order quick delivery and well packaged”

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Posted 4 years ago

Hi Elaine We are so pleased you are happy with our service. Thank you so much for your kind review.

Posted 4 years ago

“Very easy ordering process. Package arrived on time. Nicely packaged & presented. My granddaughter was delighted with her birthday gift. One very small point - the tiny label attached to the necklace chain is very difficult to remove. It had to be cut off & left a small amount of sticky residue which had to be carefully picked off.”

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Posted 4 years ago

Hi Alice. We are so pleased your grandaughter loved her gift. Thank you so much for your kind review. We will definitely take your feedback on board regarding the labels attached to products and we hope it didn't cause too much of an issue for you. We hope to see you again soon. :) x

Posted 4 years ago

“Fabulous, really pleased with my purchase”

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Posted 4 years ago

Hi Susan, We are so pleased you are happy with your purchase. Thank you for the kind review.

Posted 4 years ago

“Very fast delivery and very good quality. Was cheaper than on the official Nomination website so overall extremely satisfied.”

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Posted 4 years ago

Hi Georgia, We are so pleased you were happy with our service, Thank you so much for the kind review :) x

Posted 4 years ago

“Excellent especially hand written note saying stay safe.”

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Posted 4 years ago

Hey, Thank you so much for your lovely review. We are so pleased you appreciate our handwritten notes :) x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,351 reviews