Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,256 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process to order quick delivery and well packaged”

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Posted 4 years ago

Hi Elaine We are so pleased you are happy with our service. Thank you so much for your kind review.

Posted 4 years ago

“Very easy ordering process. Package arrived on time. Nicely packaged & presented. My granddaughter was delighted with her birthday gift. One very small point - the tiny label attached to the necklace chain is very difficult to remove. It had to be cut off & left a small amount of sticky residue which had to be carefully picked off.”

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Posted 4 years ago

Hi Alice. We are so pleased your grandaughter loved her gift. Thank you so much for your kind review. We will definitely take your feedback on board regarding the labels attached to products and we hope it didn't cause too much of an issue for you. We hope to see you again soon. :) x

Posted 4 years ago

“Fabulous, really pleased with my purchase”

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Posted 4 years ago

Hi Susan, We are so pleased you are happy with your purchase. Thank you for the kind review.

Posted 4 years ago

“Very fast delivery and very good quality. Was cheaper than on the official Nomination website so overall extremely satisfied.”

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Posted 4 years ago

Hi Georgia, We are so pleased you were happy with our service, Thank you so much for the kind review :) x

Posted 4 years ago

“Excellent especially hand written note saying stay safe.”

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Posted 4 years ago

Hey, Thank you so much for your lovely review. We are so pleased you appreciate our handwritten notes :) x

Posted 4 years ago

“Arrived on time”

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Posted 4 years ago

Thank you for your kind review :) x

Posted 4 years ago

“Prompt delivery and very nice piece. Would recommend.”

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Posted 4 years ago

Hi Andrew, Thank you so much for your recommendation. We are so glad to hear you are pleased with your order :) x

Posted 4 years ago

“Earrings were well packaged and I am very pleased with them.”

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Posted 4 years ago

Hi Helen. We are so pleased to hear you love your earrings as much as we do. Thank you so much for the kind reply :) x

Posted 4 years ago

“Everything as promised, prompt delivery, good communication, would use agan.”

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Posted 4 years ago

Hi Rowena, Thank you so much for such a kind review. We can't wait to see you again soon :) x

Posted 4 years ago

“Extremely happy with the gift set I bought. Delivery was quicker than estimated. Very happy customer”

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Posted 4 years ago

Hi Vikki Thank you so much for your kind review. We are so pleased you are happy with our service. We can't wait to see you again soon :)

Posted 4 years ago

“This purchase is for a gift for a special friend, she hasn’t yet opened it but as the buyer I am very pleased. Easy process from ordering online to receiving promptly via Royal Mail. Would normal come into the store but in the current climate it was made easy to purchase effectively online.”

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Posted 4 years ago

Hi Sue. Thank you for such a kind review. We are so pleased to hear you have had a good experience with us online. We hope your friend loves her gift and we cannot wait to see you again soon whether in-store or online :) x

Posted 4 years ago

“Excellent service, x”

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Posted 4 years ago

Thank you so much for the review. We're so pleased you're happy with our service! :) x

Posted 4 years ago

“very good service mix up with bracelet spoiled excellent however you see spot on with fix”

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Posted 4 years ago

Hi Alexandria, We are so sorry to hear there was a mix up with your order initially. However, we are pleased that it was sorted swiftly and efficiently for you. We can't wait to see you again soon xx

Posted 4 years ago

“Order arrived promptly. Had to return item as I had accidently ordered the wrong item and received excellent customer service with item being quickly exchanged with no hassle. Item itself was perfect.”

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Posted 4 years ago

Hi Helen, Thank you for such a kind review. We are so pleased you have got the correct item now and that you are happy with it. We can't wait to see you again soon :) x

Posted 4 years ago

“Fab service”

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Posted 4 years ago

Hi Pam Thank you so much for your kind review. We are so pleased you are happy with our service. We can't wait to see you again soon :)

Posted 4 years ago

“great thank you”

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Posted 4 years ago

Hi Richard. Thanks so much for the lovely review, We cant wait to see you again soon :) x

Posted 4 years ago

“Service was excellent, 2nd to none. Would definitely use again”

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Posted 4 years ago

Hi Rosalind. Thank you so much for the kind words. We are so pleased to hear you were happy with our service. We can't wait to see you again soon :) x

Posted 4 years ago

“Prompt service & freedelivery,brilliant.”

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Posted 4 years ago

Hey Carol, Thanks so much for the lovely review, We cant wait to see you again soon :) x

Posted 4 years ago

“The products always arrive in a timely fashion and are beautifully packaged. I have no complaints what so ever”

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Posted 4 years ago

Hey there, Thank you so much for your kind review. We are so pleased you are happy with our service. We can't wait to see you again soon :)

Posted 4 years ago

“I was very impressed with the company's service.”

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Posted 4 years ago

Hi Jennifer, Thank you so much for the kind review. We're so pleased you're happy with our service! :) x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,256 reviews