Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The initial order was dealt with quickly. However, I had to change the item that I purchased on receiving it which was down to me ordering the wrong size. I informed Grace and Co by email of my intention. They replied quickly politely and efficiently outlining what I had to do. I posted the item back for exchange late on a Thursday afternoon and had the correct item back to me by the Saturday. Extremely quick turn around. Brilliant service. Thank you and well done to all concerned.”

Helpful Report

Posted 2 years ago

Hi Ray, Thank you for your kind review. We're thrilled to hear how happy you are with our service and so glad to hear the different size Pandora bracelet was received so quickly. We hope to see you again soon :) x

Posted 2 years ago

“Superb speedy service and communication. Could not be better”

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Posted 2 years ago

Hi Alexandra, Thank you for your review. We're delighted to hear how happy you are with our service and hope to see you again soon :) x

Posted 2 years ago

“Got my star wars charm on time and was ery happy with my purchase”

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Posted 2 years ago

Hi Natalie, Thank you for finding us. We're really pleased to hear how happy you are with your Star Wars Pandora Charm and hope to see you again soon :) x

Posted 2 years ago

“5 stars. We struggled to find the product we were looking for until we came across your website. Quick delivery and a very happy niece. Thank you”

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Posted 2 years ago

Hi Gary, Thank you for your kind review. We're so pleased to hear you were able to find what you were looking for and that your niece loved her present. We hope to see you again soon :) x

Posted 2 years ago

“Quick delivery, nice packaging and would definitely buy from the website again”

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Posted 2 years ago

Hi Siobhan, Thank you for your review. We're delighted to hear you're pleased with our service and hope your Pandora clip was well received. We hope to see you again soon :) x

Posted 2 years ago

“Lovely choice of products and delivery service is good.”

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Posted 2 years ago

Hi Heather, Thank you for finding us. We're so pleased to hear you're happy with both our range of Pandora charms as well as our service. We hope to see you again soon :) x

Posted 2 years ago

“Smooth sale from start to finish”

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Posted 2 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) x

Posted 2 years ago

“Easy website to follow with good selection of charms Order processed quickly - kept well informed and delivered promptly Would definitely recommend this site”

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Posted 2 years ago

Hi Kay, Thank you for your review and recommendation. We're so pleased to hear how happy you are with both our service and range of Nomination charms. We hope to see you again soon :) x

Posted 2 years ago

“Order and delivery well handled. I now have two bracelets telling of events in my life . There is a link available for almost every possible situation. Travel-new house-grandchild-hobby-pet-relationship etc. I have given my 'spare links' to a friend who is starting her own one. my most recent link was for a labador pet.”

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Posted 2 years ago

Hi Doreen, Thank you for your lovely review. We're thrilled to hear how pleased you are with our range of Nomination charms and hope your new one was well received. We hope to see you again soon :) x

Posted 2 years ago

“amazing prices for the ring, quick delivery, will definitely order again :)”

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Posted 2 years ago

Hi there, Thank you for finding us. We're delighted to hear you're happy with your new ring and hope to see you again soon :) x

Posted 2 years ago

“great service”

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Posted 2 years ago

Hi Tina, Thank you for your review. We're really pleased to hear you're happy with our service and hope your Pandora charm was well received. We hope to see you again soon :) x

Posted 2 years ago

“My niece was thrilled with the necklace and as a bonus, it arrived earlier than predicted in time for her birthday.”

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Posted 2 years ago

Hi Jo, Thank you for your review. We're delighted to hear that your niece loved her present, we hope to see you again soon :) x

Posted 2 years ago

“Very pretty clip. Great service. Thank you”

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Posted 2 years ago

Hi there, Thank you for finding us. We're so pleased to hear you're happy with your purchase and hope to see you again soon :) x

Posted 2 years ago

“I was very pleased with my item thank you”

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Posted 2 years ago

Hi Elaine, Thank you for finding us. We're so pleased to hear you're happy with your new Qudo Top and hope to see you again soon :) x

Posted 2 years ago

“Amazing service thankyou”

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Posted 2 years ago

Hi Marc, Thank you for finding us. We're really pleased to hear you're happy with our service and hope your Silver Nomination charm was well received. We hope to see you again soon :) x

Posted 2 years ago

“Thank you so much. Ur service was remarkable and delivered yesterday on time but could I say although the key rings r lovely one out of the 4 the other one can't b given as a gift as it's all blackened and nos can't b seen. As I need the 4 for this Friday I would appreciate your comments please. Thank you Margo Henderson.”

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Posted 2 years ago

“Excellent shopping experience! Very fast shipping and great communication. Definately recommend. Lovely jewellery, thank you very much.”

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Posted 2 years ago

Hi there, Thank you for your review and recommendation. We're really pleased to hear how happy you are with our service and hope your order was well received. We hope to see you again soon :) x

Posted 2 years ago

“I can’t praise this company enough - I was kept informed all along my order’s journey and it arrived within just a few days as promised. The engraving is lovely - beautifully centred and neat on the charm. I will certainly order from them again!”

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Posted 2 years ago

Hi Susan, Thank you so much for your lovely review. We're thrilled to hear how happy you are with the engraving on your silver Nomination charm, as well as our service. We hope to see you again soon :) x

Posted 2 years ago

“Lovely nomination charm thanks”

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Posted 2 years ago

Hi Sue, Thank you for your review. We're delighted to hear you're pleased with your new Nomination charm and hope to see you again soon :)

Posted 2 years ago

“Lovely earrings lovely earrings for my mams birthday”

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Posted 2 years ago

Hi Caroline, Thank you for finding us. We're so pleased to hear you're happy with the Shrieking Violet earrings and hope your Mam loved her present! We hope to see you again soon :)

Posted 2 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews