Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,305 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the charm looks very nice, quick delivery”

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Posted 1 year ago

Thank you for purchasing your nomination graduation charm with us Jacqueline. Kind Regards x

Posted 1 year ago

“My item arrived on time, as promised, well packaged, and was as seen online. Excellent service all round. Thank you.”

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Posted 1 year ago

Thank you for your review Pauline. Kind Regards x

Posted 1 year ago

“Excellent service. Website easy to find items required. Quick service, well packaged. Would recommend.”

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Posted 1 year ago

Hi Diane, Thank you for such a kind review we love hearing back from our customers. Kind Regards.x

Posted 1 year ago

“Very pleased with my new arrivals, was packed well and delivered fast.”

Grace & Co Jewellery 5 star review on 29th June 2023

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Posted 1 year ago

Hi Sarah, Wow your Pandora ME charms look great thank you for leaving us a review we love seeing our customers wearing the items they purchased from us. Kind Regards.x

Posted 1 year ago

“I was very pleased with my sons bracelet for he’s 16th birthday great quality”

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Posted 1 year ago

Thank you for your review we are so glad your pleased with the nomination bracelet you purchased with us for your son. Kind Regards x

Posted 1 year ago

“Overall I’m happy with the ease of use of the website and the speed of delivery. Really happy with the product too. The only thing I found frustrating was the fact that I was advised on your website that I’d get a 15% discount on the item if I subscribed to your newsletter which I did. The code supplied was not valid. I did check terms and conditions and the item I chose met the criteria so this did make an otherwise very good service, slightly disappointing.”

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Posted 1 year ago

“Great range of jewellery at very competitive prices. Excellent service.”

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Posted 1 year ago

“Yes it was perfect Jut wanted to know if you have one with a lighthouse on red and gold as I’m after one x”

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Posted 1 year ago

“Fast efficient service”

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Posted 1 year ago

“Excellent service. Really good website with lots of products. Item arrived fairly quick and packaged well. Would recommend”

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Posted 1 year ago

Thank you for your kind review Charmaine we really appreciate the feedback. Kind Regards x

Posted 1 year ago

“Absolutely love the nomination charm I bought for my sisters graduation! And talk about customer service! Literally arrived 2 days after ordering! Incredible”

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Posted 1 year ago

We hope your sister loves her graduation charm too, thank you for shopping with us please come back again soon. Kind Regards x

Posted 1 year ago

“Thank you!”

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Posted 1 year ago

thank you for your review. Kind Regards x

Posted 1 year ago

“Speedy delivery, beautiful item as described, recommend x”

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Posted 1 year ago

We are so happy to hear you are satisfied with your Pandora necklace thank you for leaving us a review. Kind Regards x

Posted 1 year ago

“Necklace exactly as described and arrived promptly”

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Posted 1 year ago

Thank you for choosing to shop with us we hope to welcome you back soon Kind Regards x

Posted 1 year ago

“I ordered a nomination charm from Grace and Co not knowing what to expect some times ordering on line can be a nightmare. I can honestly say that I would definitely recommend them. The item came really quickly. Thank you”

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Posted 1 year ago

Thank you for taking the time to leave us such a wonderful review we really appreciate all the feedback. Kind Regards x

Posted 1 year ago

“Excellent experience thankyou”

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Posted 1 year ago

We appreciate you review Susan. Kind Regards.x

Posted 1 year ago

“Purchased a Pandora bracelet that was on sale on the Pandora website but was out of stock. Grace & Co had the same bracelet and the selling price was the same as Pandora's. Arrived faster than expected. 5* service. Thank you”

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Posted 1 year ago

Hi Deborah, We are so pleased you managed to get the Pandora bracelet you were after with us and that it arrived so promptly we hope to welcome you back again soon. Kind Regards.x

Posted 1 year ago

“Excellent value, delivered within the estimated date.”

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Posted 1 year ago

Thank you for taking the time to leave us such a lovely review Julie. Kind Regards.x

Posted 1 year ago

“Easy to navigate the website and easy to order. I'm highly delighted with the whole process and pleased with the products l”

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Posted 1 year ago

Hi Jennifer We are so happy to hear you have had such a positive experience shopping with us for your nomination charms. Kind Regards.x

Posted 1 year ago

“Really recommend this company I've never been disappointed with any of my purchases,excellent quality and fast delivery,Coreen Jones”

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Posted 1 year ago

Thank you for such kind words about us Coreen we hope to welcome you back on many more occasions. Kind Regards.x

Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 6,305 reviews