Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,257 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, great service, all good”

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Posted 1 month ago

“Lovey Nomination Bracelet with charm at a great price just in time for Christmas, quick delivery.”

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Posted 1 month ago

“Lovely product and excellent to do business with”

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Posted 1 month ago

“Very happy customer I will be ordering again and recommend to anyone 😀”

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Posted 1 month ago

“Used Grace & Co on numerous occasions. Excellent service and value for money…”

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Posted 1 month ago

“Beautiful items delivered quickly and securely. Thank you”

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Posted 1 month ago

“I haven’t received my order and when I have tried to get in contact I have had no reply”

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Posted 1 month ago

Dear Elle, Thank you for your review, and we’re sorry to hear about your experience with your order. We completely understand how frustrating it must be not to have received your parcel, and we want to help resolve this for you. We received your email on 7th December and replied on 9th December, the next working day, with details regarding your order. According to Royal Mail’s tracking, your order was marked as delivered on 29th November. We also included a map showing the delivery location to help you identify where it was left. We kindly suggest checking around the delivery area, as parcels are sometimes tucked away in safe places. Additionally, it may be worth speaking to neighbours in case it was left with them. If you’re still unable to locate your parcel after these steps, please let us know, and we’ll do our best to assist you further. Thank you for your patience and understanding. Regards, Tanveer

Posted 1 month ago

“The pendant is beautiful. I am delighted with it. The delivery was exceptionally quick.”

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Posted 1 month ago

“My items were beautiful thank you quick delivery”

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Posted 1 month ago

“Smooth quick and easy”

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Posted 1 month ago

“Absolute beautiful items, quick delivery, 🫶”

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Posted 1 month ago

“Arrived quickly and look great”

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Posted 1 month ago

“My order still hasn’t arrived even after making complaints to both Royal Mail and Grace and co. When calling up the company my concerns were dismissed and was told that my package had to be here somewhere when the package was never delivered in the first place. Still waiting on said package or a refund from the company.”

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Posted 1 month ago

“Excellent service!”

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Posted 1 month ago

“Website easy to navigate. Service and delivery prompt. Thank you.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Beautiful ring, well packaged & quick delivery. Great communication- thank you”

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Posted 1 month ago

“Great service will shop again”

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Posted 1 month ago

“Quick and efficient service quality product thank you”

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Posted 1 month ago

“As described, good selection, prompt postage”

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Posted 1 month ago

Grace & Co Jewellery is rated 4.8 based on 6,257 reviews