Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

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“I placed an order on line and for collection from the shop for two of my daughters birthday ,one was 16 the other 21,they both have nomination bracelets which they love ,and I ordered a charm for each ,and Pandora ear-rings for both which they wear all the time .The service from the shop was very good ,I received my order in plenty of time and when I go into the shop all the staff are lovely , friendly and very helpful ,so thankyou”

Helpful Report

Posted 3 years ago

Hi Kathryn, Thank you so much for your lovely review. We're delighted to hear that your daughters loved their presents and hope they both had a lovely birthday. We hope to see you again soon :) x

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi there, Thank you for your review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very pleased with efficient service and delivery.”

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Posted 3 years ago

Hi Susan, Thank you for finding us. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“My earrings were lovely - I had to replace the ones I had due to losing just the one. These were given to me as a present from my late grandad so when I could see a fresh set arrive I was thrilled. Thanks Grace and co.”

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Posted 3 years ago

Hi Chloe, Thank you for your review. We're really pleased to hear you're happy with your new earrings and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Ordered in line for collection great service friendly and knowledgeable”

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Posted 3 years ago

Hi Kayleigh, Thank you for your kind review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service and product.”

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Posted 3 years ago

Hi there, Thank you for finding us. We're so pleased to hear you're happy with our service and your purchase. We hope to see you again soon :) x

Posted 3 years ago

“Great choice .fast delivery very happy :-)”

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Posted 3 years ago

Hi Claire, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“This is not the first time I have used Grace & Co and there service is still brilliant. Speedy delivery, great quality products with gift boxes and bags (I bought Thomas Sabo and all of the packaging was branded), consistent correspondence throughout the order process”

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Posted 3 years ago

Hi Rebecca, Thank you for your lovely review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I ordered a double charm for my daughter's Nomination bracelet.She was delighted with it. Extremely quick delivery too. Will buy from this company again”

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Posted 3 years ago

Hi Julia, Thank you for your review. We're really pleased to hear your daughter loved her new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“The ordering process was easy,arrival speedy and the items well packaged- all in all a very,very stress free process.Will definitely use again.”

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Posted 3 years ago

Hi Michael, Thank you for your kind review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I have ordered Annie Hank in the past and always received it in a box was disappointed I didn’t this time”

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Posted 3 years ago

Hi Yvonne, Thank you for you're review. We're sorry to hear you were disappointed with the packaging. Although we use the official packaging provided to us we do love to hear customer feedback and will pass your comments on to Annie Haak. Stay safe. x

Posted 3 years ago

“Great service and super quick delivery!”

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Posted 3 years ago

Hi Marisa, Thank you for your kind review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Easy to order online and order received even quicker than expected. Would definitely use them again.”

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Posted 3 years ago

Hi there, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Thank you for my order I was really impressed with the service. Thank you,”

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Posted 3 years ago

Hi there, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“My charm was very nice thanks”

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Posted 3 years ago

Hi there, Thank you for your review. We're so pleased to hear you're happy with your new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Just brilliant! Delivered as promised and well packaged!”

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Posted 3 years ago

Hi Lukasz, Thank you for your kind review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very pleased with the service. Great communication and quick delivery time. Thank you!”

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Posted 3 years ago

Hi Caroline, Thank you for your review. We're to glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Good service. Goods as expected delivered promptly.”

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Posted 3 years ago

Hi Beverley, Thank you for finding us. We're really happy to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service. First class. Very pleased. Thank you so much.”

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Posted 3 years ago

Hi William, Thank you so much for your review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Angela, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews