Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,257 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a small bracelet charm for my daughter which arrived well presented and in the branded box. I would use Grace and Co again,”

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Posted 1 year ago

Thank you for your review please come back again soon Kind Regards x

Posted 1 year ago

“Really pleased with the purchase delivered very quickly very competitive price”

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Posted 1 year ago

Thank you for your review Nick we hope to have you shop with us again soon. Kind Regards .x

Posted 1 year ago

“Good that I could actually ring up and speak to a person- much better than just communicating online. Helpful, pleasant and efficient. Parcel arrived quicker than expected which was ideal to post for my niece 's 18th birthday. Pity you don't do free delivery.I would have bought two items if you'd had them in stock.Will shop with you again hopefully.”

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Posted 1 year ago

Hi Anne, Thank you for leaving us a review we really appreciate the feedback on your Pandora bangle and hope to welcome you back again soon. Kind Regards.x

Posted 1 year ago

“Excellent service very fast secure delivery & a lovely gift for my partner, thank you”

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Posted 1 year ago

Hi Paul, Thank you for your kind words we hope your partner loves the Pandora infinity set. Kind Regards.x

Posted 1 year ago

“Items came by return post. Reasonably priced and service was attentive. Would recommend. Happy with my purchase.”

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Posted 1 year ago

Thank you for taking the time to leave us a review Dorothy Kind Regards.x

Posted 1 year ago

“Grace & Co were amazing from order to delivery. Sadly the Swarovski necklace was not!I have returned it and await my refund. I would shop with Grace & Co again.”

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Posted 1 year ago

Hi Una, We are very sorry to hear you weren't completely satisfied with your Swarovski necklace. We can confirm we have received the necklace back and have issued you with a refund, hope to see you again soon. Kind Regards.x

Posted 1 year ago

“Speedy delivery, well packaged and everything was exactly as described. Would definitely recommend”

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Posted 1 year ago

We are really happy to hear you were satisfied with our service please come back again soon. Kind Regards x

Posted 1 year ago

“Lovely charm😊”

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Posted 1 year ago

Hi Sarah Thank you for shopping with us for your nomination gold rabbit charm. Kind Regards.x

Posted 1 year ago

“Item came very quick and was excellent quality and exactly as shown in the pictures and description”

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Posted 1 year ago

Thank you for your review Brian we are delighted to hear your nomination graduation charm met your expectations. Kind Regards.x

Posted 1 year ago

“looks lovely and delivery was fast”

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Posted 1 year ago

We hope to welcome you back soon Linda Kind Regards x

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you for your review we really appreciate the feedback Kind Regards x

Posted 1 year ago

“Prompt service.”

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Posted 1 year ago

Thank you for your review on our service please come back again soon. Kind Regards.x

Posted 1 year ago

“Received the charm looks very nice, quick delivery”

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Posted 1 year ago

Thank you for purchasing your nomination graduation charm with us Jacqueline. Kind Regards x

Posted 1 year ago

“My item arrived on time, as promised, well packaged, and was as seen online. Excellent service all round. Thank you.”

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Posted 1 year ago

Thank you for your review Pauline. Kind Regards x

Posted 1 year ago

“Excellent service. Website easy to find items required. Quick service, well packaged. Would recommend.”

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Posted 1 year ago

Hi Diane, Thank you for such a kind review we love hearing back from our customers. Kind Regards.x

Posted 1 year ago

“Very pleased with my new arrivals, was packed well and delivered fast.”

Grace & Co Jewellery 5 star review on 29th June 2023

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Posted 1 year ago

Hi Sarah, Wow your Pandora ME charms look great thank you for leaving us a review we love seeing our customers wearing the items they purchased from us. Kind Regards.x

Posted 1 year ago

“I was very pleased with my sons bracelet for he’s 16th birthday great quality”

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Posted 1 year ago

Thank you for your review we are so glad your pleased with the nomination bracelet you purchased with us for your son. Kind Regards x

Posted 1 year ago

“Overall I’m happy with the ease of use of the website and the speed of delivery. Really happy with the product too. The only thing I found frustrating was the fact that I was advised on your website that I’d get a 15% discount on the item if I subscribed to your newsletter which I did. The code supplied was not valid. I did check terms and conditions and the item I chose met the criteria so this did make an otherwise very good service, slightly disappointing.”

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Posted 1 year ago

“Great range of jewellery at very competitive prices. Excellent service.”

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Posted 1 year ago

“Yes it was perfect Jut wanted to know if you have one with a lighthouse on red and gold as I’m after one x”

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Posted 1 year ago

Grace & Co Jewellery is rated 4.8 based on 6,257 reviews